Have washed my car here a few times, does a good job. Owners were responsive over email to answer…read morequestions I had. The basic wash does at least as good a job as the self-serve bays I have used elsewhere, and I don't have to do any work. And basically the same cost. Facility is newer, modern, clean, and maintained. The automated payment kiosk accepts cash and credit.

I would have given it five stars however, "two dollar Tuesday" you were supposed to get off two…read moredollars on every wash. I was charged full price. I also think that $20 for a laser wash could be a little steep. Wash did a decent job it's brand new and everything works as it should. Vacuums are two dollars.

Yeah, this car wash is abandoned and terrible. Vacuums jammed with quarters/don't work. Nobody to…read morecontact. Change machine not working. I wouldn't trust it to wash my car. Go somewhere else.

The worst. Ever…read more We tried 2 different stations and neither one would dispense pre soak or foam.... the phone number they have listed is out of service..... towel dispenser out of stock... need i go on???

All what you'd expect. Free vacuums are always nice. Efficient and easy in and out. Lots of space.read more

Broken equipment, some bays do not work. Foam brushes don't work in some of the bays. Old and not…read moremaintained. Avoid.

Would've gave them 5 stars but they NEVER clean off dash boards lol Very clean including…read morebathrooms!!! I bought the supreme wash for 45 a month!!! With this snow it's nice to know I can go there anytime any day of the week!!! Mon- Sat 830-5 and Sun 11-3 I truly appreciate all their hard work and dedication the staff is amazing!!! There's this older little lady she runs circles around everybody from what I see lol

I would never let them wash my car again!!!!! 30 dollars and they did a awful job on vacuuming. My…read morewindows are smudgedi had to tell him to please wash my tires. The back of my SUV was not even vacuumed. What a mess they created.

Very polite and respectful. Quick services, prepared food was fast and delicious. The station was…read moreextremely clean. Coffee was fresh at 6:30 pm.

Stopped here on our way out of town. I decided to just try getting some lunch from here. Got food…read morefor four people for around $30 so it wasn't too badly priced. Food was all pretty tasty too. Ordered the flatbread pizza, chicken quesadilla, sliders, hot dog, mozzarella sticks, fries, and curly fries. Definitely better than most gas station food and was prepped fresh after you ordered. The place was pretty clean, well stocked, bathrooms were clean and staff was all pretty friendly.

I stopped in on 9-26-26 . A young man met me at the kiosk and politely asked what level of wash I…read morewas interested in. He then told me to pull up, and another young man was in front of me motioning me into the car wash. The whole process was easy. Keep up the good work.

This comment is towards take 5/whistle express. This comment…read moreis directed towards the customer service that you need to deal with if there is a problem with your account/subscription. Best way to put it is there IS NO customer service to speak to when there is a problem. You can email them and try to explain your issue and then wait 2 -3 days for a reply. My story is that I had to re-issue my CC due to an expiration date. I have 2 cars on my account but now I'm being charged for 3. I have spent over 3 weeks emailing back and fort with "Engelle" and still no resolution. Not sure how this is going to end but I'm at the point of canceling everything and my CC company. FWIW: The car wash itself is just OK Edit added 10/14/26 And so the BS gets even deeper with a bogus reply from "Victoria" stating how sorry she is and that she wants to help. Says to call her at 234-699-4139 which if you dial it you get a non-working number. Thanks for nothing. Back to square zero

While traveling from Florida through Ohio, I visited this carwash on Friday, June 20, 2025. After…read moreleaving, I immediately noticed that my dashboard had been badly scratched. I returned right away and showed the damage to the manager, who attempted to fix it on the spot -- unfortunately, without success. She did take appropriate steps, including photographing the damage and completing a standard company incident report for the General Manager to review. The General Manager later contacted me and stated that they use only the safest products, materials and clean towels, and that the company would not take responsibility for the damage. When I suggested that the damage might have been caused by an employee wearing a watch or bracelet, he firmly stated that his staff does not wear any wristwear. Fortunately, my vehicle has a window mounted camera. Upon reviewing the footage, I found clear video evidence of employees wearing watches and an employee wearing a bracelet while cleaning my dash. The attached photos are screenshots taken directly from that footage. I have provided this evidence to the company and followed up with multiple emails describing the damage, but they have continued to deny responsibility. The damage is permanent and will require a full dashboard replacement estimated at $3,400. I will provide updates as this issue progresses.

I have enjoyed my year service at waterway. I went and got the highest package for a year that…read moreincluded inside and out. But as that seems to only be at one location I would not recommend that package unless you are really sure you are going to use it. There are sometimes really long waits and you lose a good part of your day getting it done. I often went to other locations for the ceramic and took care of the inside myself, which takes much less time. With all I help run time and money are important. The staff are very nice at the other locations but I wish all had a place to vacuum out your car. Not all do. So the staff are amazing in customer service, but if you get an unlimited package I would only go as high as Ceramic. Unless you just happen to live in Pepper Pike. It will save you money on a good wash. Good service. You will appreciate it in the winter months.

Employees are absolutely horrible.!!!Sprays half the car off but not the other half.the back of the…read morecar is always dirty.Did I mention the employees being lazy.You can't do customer service with your phone in your hand and head phones on.

I have been a loyal customer in the past. I recently purchased the $14.95 car wash package. Once…read moreI decided to cancel, I realized the form they gave me did not have instructions on how to cancel. I have called their number SEVERAL times only to hear the same message every time telling their customers to leave a message and they will be sure to call them right back. I have not heard back and I see they took ANOTHER payment out of my account again today. I am now an unhappy FORMER customer! Planning to call BBB!!

Great place and Great Service. Garrett helped with any…read morequestions I had. I have turned 4 people your way. Keep up the great work. Thanks Bob

The brushes in the carwash left brush marks on the rear fender of my truck. I made a report with…read morethe on duty manager. Whistle Express contacted me to deny the claim. According to them, they inspected their equipment and found nothing wrong, therefore the damage didn't happen there. That is a pathetically stupid response. I highly doubt they inspected their equipment. They didn't look at my truck !! I should have known their equipment was not inspected buy the amount of times I tried to use the vacuums and they didn't work. Think twice before going there !!!!

All winter, whenever it snows and it drops enough to fill up the driveway, Albert has come to…read moreplow-day or night. There is a seasonal contract which must be signed first, however. He always shows up to do the job, with a big truck that has a large plow. We haven't been disappointed with the service, and Albert is a nice guy!

Stuff missing from from car after we got our car detailed , we found Al Harper on Linkden,…read more dropped off our beautiful family car to him, met his wife Erika Harper who was also shady. we had Air Pods missing from the glove box, and we could almost get a whiff of marijuana coming from the inside of the car. The car we use to drive our children around in. DEFINITELY LOOK ELSEWHERE!! YoI been warned.