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Magic City Customs

4.2 (19 reviews)
Closed 10:00 am - 6:00 pm

Services - Magic City Customs

Auto detailing work

Auto electronics installation

Auto electronics repair

1 More Service

Car wash

Magic City Customs Photos

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Recommended Reviews - Magic City Customs

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Reviews With Photos

Rebecca G.

Was very nervous trying to find someone very trustworthy to tint my windows, I came across magic city and loved their work and prices, gave it and shot and I'm so thankful I did! They got my car tinted in such a timely manner and took care of it like it was their own! I've only had the tint for two days and I've already gotten 3 compliments on how crisp and sharp it looks on my car!

Awesome place! Awesome guys! Great work!

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4 years ago

Helpful 2
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2 years ago

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Photo of Trev W.
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3 years ago

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9 years ago

Helpful 2
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8 years ago

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9 years ago

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11 years ago

Helpful 1
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10 years ago

Helpful 1
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7 years ago

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5 years ago

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6 years ago

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6 years ago

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12 years ago

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11 years ago

Best vacuum job I've ever gotten. The job was thorough and amazing :) Def coming back. Make sure to call and book an appointment

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10 years ago

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11 years ago

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10 years ago

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12 years ago

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Photo of Bob S.
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10 years ago

Q, the owner, does fabulous work. He insists on having satisfied customers. He treated my 15-year-old Camaro as if it were his.

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Review Highlights - Magic City Customs

Went above & beyond staying after hours to finish detailing my car - Q made sure it was the best he could make it.

Mentioned in 5 reviews

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Clean Machine Car Wash - The place that I have a $7 investment in.

Clean Machine Car Wash

(5 reviews)

Broken equipment, some bays do not work. Foam brushes don't work in some of the bays. Old and not…read moremaintained. Avoid.

I usually come to the car wash, when I need a quick rinse with no issues. Today, however, is a…read moredifferent story. I normally have coins in my truck in order to complete my car wash. This day, I had to get cash from the atm, and then change for the $20 bill prior to my arrival. Having done that, I was chatting with a friend on the phone, and I did something stupid, I went to the first machine that collects cash, and what I thought was the change dish for the quarters I would receive in the front. It turns out, since I was on the phone, I didn't see the buttons for the wash (this was the island in the driveway for the touch free lane). As I have a truck, I never thought about using a touch free lane (they don't clean as much as a gentle wash). Anyhow, I had already put my $5 bill in, and it showed $5 credit. Alas, I see the red REFUND button! Nope. It doesn't work....... So, I after a phone call (number actually found on a real change machine on the main building wall), I explain on the answering machine (no live person during Monday business hours) and I wait about 5 minutes and decide to add to that total to get to the price point of options for this touch free. As it turns out, after another insertion of $5, it spills $3 in quarters out! Ok...... then I see where it previously said $5 credit scrolling across the display, now it says OUT OF SERVICE! You've got to be kidding me. I go to call again to the number on the other machine, and now now answer but a message that says "we can't take your call right now, call back later" So I'm out $7 and no way to contact the company. It's another year later, and they have not refunded me, nor can I get ahold of anyone. This is probably a lost cause. "Don't go there!" Is my advice. I hope they fix it all, but my hopes are not up. Since I live in FL and only visit Ohio in the summer, and maybe not this summer. It'll not be a stop for me anytime soon. Beware!

Take 5 Car Wash - Brushes that are not working

Take 5 Car Wash

(31 reviews)

As far as local car washes go, this is the only one that actually cleaned my car. It was powerful…read moreenough to remove all the salt & dirt buildup yet left the tree sap behind. However, my overall experience left me feeling a little salty as the customer service was award & rude. If it's your first time going, watch out because the staff here has absolutely no patience! Similar to using an ATM, there are signs that clearly state the prices & what each package includes but you don't have much time to read & debate as the line is non stop. One of the male employees kept approaching customers at the purchasing station & taking their payment method (they accept credit/debit cards) from their hands & using it. This seemed weird & rushed to me as he kept walking back & forth from car to car. I choose the $18.00 unlimited monthly fast pass but wont be going back- there are no signs nor explanation on the receipt as to how to use your pass again. However, the website explains that your suppose to receive a windshield sticker so that you can visit again ( I never got one) & didn't know this as asking the staff wasn't an option. The only thing they gave me was an air freshener & towel. Upon pulling up to the tunnel, another male staffer yelled at me repeatedly about my window but I clearly couldn't hear him. When I rolled it down a little more to tell him I'm practically deaf in that ear he cut me off before I could get one word out & just kept screaming at me. Some customers are hearing impaired- just saying...unprofessional! However, after your vehicle is finished; you do have free access to the vacuums. Yet since this is an automatic wash you wont need to worry about tipping the staff; not that they deserve it.

These people are 100 percent crooks. They signed me up for a…read morecarwash plan with a monthly fee without my knowledge. Ive been emailing back and forth with their customer service all day to cancel the plan and they cant find my account. Likely another lie. I will most likely have to get a new debit card and number to make the charges stop. I used their carwash only once and they chipped the paint on my mustang. Stay away! Far away!

Waterway Carwash - Two dollars extra to vacuum the back of the van section. I don't think any vacuuming was done.

Waterway Carwash

(16 reviews)

While traveling from Florida through Ohio, I visited this carwash on Friday, June 20, 2025. After…read moreleaving, I immediately noticed that my dashboard had been badly scratched. I returned right away and showed the damage to the manager, who attempted to fix it on the spot -- unfortunately, without success. She did take appropriate steps, including photographing the damage and completing a standard company incident report for the General Manager to review. The General Manager later contacted me and stated that they use only the safest products, materials and clean towels, and that the company would not take responsibility for the damage. When I suggested that the damage might have been caused by an employee wearing a watch or bracelet, he firmly stated that his staff does not wear any wristwear. Fortunately, my vehicle has a window mounted camera. Upon reviewing the footage, I found clear video evidence of employees wearing watches and an employee wearing a bracelet while cleaning my dash. The attached photos are screenshots taken directly from that footage. I have provided this evidence to the company and followed up with multiple emails describing the damage, but they have continued to deny responsibility. The damage is permanent and will require a full dashboard replacement estimated at $3,400. I will provide updates as this issue progresses.

I have enjoyed my year service at waterway. I went and got the highest package for a year that…read moreincluded inside and out. But as that seems to only be at one location I would not recommend that package unless you are really sure you are going to use it. There are sometimes really long waits and you lose a good part of your day getting it done. I often went to other locations for the ceramic and took care of the inside myself, which takes much less time. With all I help run time and money are important. The staff are very nice at the other locations but I wish all had a place to vacuum out your car. Not all do. So the staff are amazing in customer service, but if you get an unlimited package I would only go as high as Ceramic. Unless you just happen to live in Pepper Pike. It will save you money on a good wash. Good service. You will appreciate it in the winter months.

Magic City Customs - auto_detailing - Updated May 2026

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