My health has improved greatly since going to Hillman City Medical Center for a couple years now…read more Dr. Thuy Do has been especially insightful and proactive in helping me manage long-term wellness rather than just treating symptoms; and attentive, always taking the time to listen and tailor care to my specific needs and my well-being as a whole. At 70 I am healthier now then I was at 50. The staff is courteous, efficient, and they remember your name. I have recommended the practice to my adult daughter, and she too is impressed by the thorough and supportive care provided.

Very neat clinic in the Hillman area of Seattle…read more I normally get my annual visits done at the PolyClinic. My doctor called out and they wanted to schedule me three months later. I called Hillman City medical to see if I could have an annual visit/labs done. They scheduled me for the following week. I went in and to my surprise, had a very thorough initial intake/work up done. Labs were done right in the room versus me heading to a lab and waiting to be called. I was only expecting my usual cholesterol and metabolic panel labs. I reported eczema and coughing during the middle of the night. I had a steroid inhaler prescribed for my night coughing fits I had ever since my COVID infection. I had been finding myself coughing every week or two since catching COVID as an awakening call in the middle of the night. I had many restless nights from the intense, successive coughing and each time, I tested negative. After two months of inhaler use, I haven't had a single coughing fit. Amazing. For my eczema, I had tacrolimus prescribed. I stopped picking up my medication because my insurance restricted the drug to prior authorization only and had been using steroids for eczema flares. The clinic was able to quickly appeal insurance and I was able to pick up the medication. Aside from thorough work up, the part I thought was neat was Dr Đang Do went and discussed my coughing fit with the other physician. Having one doctor is great but when they share their knowledge amongst each other, even better.

Accupunture worked stayed consistent. Did what she said now I am feeling amazing. I thought i was…read moredone for. A little over a month and I'm back to truck driving. Great care!! Office experience was great she was very helpful !!! She is neurologist, specializing in Accupunture.

It has been a year since I saw Dr. Zhao. At that appointment the only thing she seemed interested…read morein doing was acupuncture, that she administers and charges for. Her bedside manner was very impersonal. Other than acupuncture, she offered no information on tests or other possible methods of treatment. She told the receptionist to schedule me for another appointment, which I declined and left.

I give Federal Way Family Physicians an OVERALL rating of 3! I give Dr. Alleman a…read more5 STAR. He is an excellent, professional & knowledgeable doctor. However, the office staff is horrible. They are rude & lack any sort of customer service skills. I don't understand why they have such a difficult time hiring good office staff when there are so many people with great customer service skills out there.

Where do I start? How about... Complete disappointment…read more I have been seeing doctor Alleman in this office for my whole life. Yes, he delivered me. And, now I realize how spoiled I was having him as my doctor. Which is why they recieved two stars. Otherwise, it would be ZERO! When he retired I was so bummed. But, because they had all my medical history, I decided to stay. Each time a little more disappointed but yesterday was the last straw. I don't mind if the doctor knows who wrote this review because they do not deserve to practice medicine... Period! This week was very troublesome for me. I had hives covering my whole body off and on this week which sent me into the hospital. My eyes were nearly swollen shut and I was having symptoms of anafalaxis. I went to check up with my normal doctors office as advised and it was JUST ridiculous! Though, most of my hives had subsided upon arrival I was still feeling very sick and having some odd symptoms I had not experienced before. My apt was at 4:30. The last appointment of the day. The whole time the doctor and nurse were rushed. They kept looking at the time on the computer acting anxious to leave. I understand, it's Halloween but this is also my health. I had to TELL the doctor what tests I'd like to get done and some the hospital suggested. He didn't act a bit concerned or really care as long as he could get out of there ASAP. I left feeling really upset. No one wants to feel as though there health is neglected. Its sad to say after 24 years I will be going somewhere else. If you have no compassion for your patients, seek a new career!

First doctor that actually helped my husband after he had several strokes by getting him an MRI…read morequickly, giving him proper medication by giving him tests and exams. Front desk has been helpful and returned calls.

If you are seriously sick and need a good doctor, nurse, and front office staff...these people…read morewon't even pick up the phone to allow you to schedule. They don't even respond to MyChart messages or know how to request special tests requests in a cohesive way to get approval from your insurance company, so good luck getting a diagnosis. I waited 3 months for an appointment with them and the doctor, nurse, and front office failed me at every turn. And don't try appealing to their humanity, compassion or empathy...I hit a wall trying to access any kind of care what so ever at every single turn. They are dangerous and I wouldn't recommend them even to someone, even someone I didn't like.

I wish I could give him and his staff more stars. He's brilliant and caring. He thoroughly…read moreexplained every step in the treatment of and ablation for my a-fib. Answered all my questions and concerns so that i felt comfortable with the procedure. I got my ablation last year when I was 76 years old and, as I told him, it was a new lease on life. I recommend him highly. I am so glad I went ahead with the ablation. My thanks to him and his wonderful staff. If you have a-fib you know how scary it can be so if you're considering an ablation I'd see Dr. Wells. My best wishes to you for your health.

After being diagnosed with Afib Dr Wells treated me for years before an ablation procedure. Every…read moreinteraction with the office yielded a positive outcome. A great staff and a top electrophysiologist. I am off all the Afib meds and really appreciate the good care I have received from Dr. Wells and his staff. Steve

Dr. Sharif has been a true lifesaver in my journey with IBD. From the very first appointment, he…read moretook the time to listen, really understand my symptoms and finding the root of the problems, and tailoring a treatment plan that worked for me. He's incredibly knowledgeable and always takes the time to explain each step. Thanks to Dr Sharif, I've seen a huge improvement in my quality of life, both physically and mentally. Recommend everyone to come see Dr. Sharif, our family has been going to him over for 25yrs.

Our family has been going to Dr Sharif for years and have found him to be very smart, caring and…read morehelpful. He has helped us in many issues and don't know what we would have done without him. He is now opening up a skin clinic in the Queenanne area of the Seattle

Worst care I've ever had from a "professional doctor" and this place should not be in business. I…read morecame here for neck pain and a rude nurse (I won't say the name) came in after a half hour of waiting acting like I was the problem, and after all of that I was told to just take Tylenol and rest

Terrible care. My friend went in and they did not do her EKG properly and they sent her to the ER…read more I needed my ear cleaned and they didn't bother to soften the wax and starting shooting water directly into my ear for 20min. It was so painful and my ear hurt so bad the next day. I heard that they hire the worst Drs. the ones who cannot get jobs in real hospitals. Unfortunately, my experience there makes me believe that it's true.

Back about a month or two ago, Aetna & UW Medicine were having prolonged contract negotiations that…read moreseemingly wouldn't have any settlement in a timely manner. During that time I had to look for medical care elsewhere and discovered Pacific Medical. My initial contact was with a receptionist (name ?) who was the most pleasant receptionist I believe I've ever met. She was so helpful and arranged an appointment for me to meet a new PCP (Primary Care Physician). She transferred all my medical records from UW Medicine making the process painless. Did I mention the receptionist was so very pleasant? After my initial meeting with my new PCP, I was thoroughly impressed with the staff at Pacific Medical. The medical facility is really close by my apartment, so traveling back and forth is not a problem. Lots of parking, with about half dozen Handicap parking stalls directly out from the front door of the clinic. Perhaps the time spent with negotiations between Aetna & UW Medicine was my good luck.

I can't say enough positive things about my visit this past friday. The front office staff was very…read morefriendly. They were prompt to call me back. I saw Dr. McLaughlin. I was extremely nervous, but once we started talking, he was such a kind and caring man, that my nerves just faded. I felt like he listened to me and we worked out the best possible scenario for my needs. One thing I really appreciate about him is that he sat down and talked with me without typing. Every doctor I have been to in the past types their notes as they talk to me and I don't really feel heard. I am very grateful that I found him and I also want to say how appreciative I am of his nurse, Caroline, for reaching out to me personally the week prior to see how I was doing. I can't remember any prior doctor's office staff reaching out to me like that and she spent a considerable amount of time talking to me. I felt so much better after our chat! I definitely believe Dr. McLaughlin when he says Pac Med puts their patients first.