They have the newest equipment they are good on pricing, quality work and friendly. We needed our…read moreair conditioner fixed in an Expedition and they had the equipment to do it. Dealership is off the chart for repairs

Had a coolant leak in my 2018 GMC Sierra 1500. Took to Mike's for a diagnosis. Had good comms…read morebefore, during and after the work. There was a hoke in the plastic radiator these trucks have. Mike's provided an accurate and I think fair estimate for the repair and promptly completed the work. Good- Been two days now and no more coolant leaks. Questionable- When I picked the truck up at Mike's I noticed a clicking noise soon after starting the engine. I went back into the office but it went away before Mike and I got back out to the truck. I have noticed that same new noise once more since I got the truck home. If it persists I plan to take it back in.

I called for an appointment and the same day took it in. Everyone was pleasant. They are easy to…read moretalk to. The quality of work was impeccable. Price was reasonable. So glad we found this place

I called this business looking for a place to have my truck serviced! I was told they do not…read moreservice Mercedes however the gentleman on the phone was so helpful, he gave me two references and even gave me details about both(obviously these were people he knew well) I called one of them and took my truck there and I'm very happy with the service. Thank you so much don't come across people willing to help often if there's no benefit to them, I really appreciate you taking the time to give me some Great referrals, I will recommend your business solely from that experience!

Everything about my experience with Norman Bros was great. I got a quote quickly and was able to…read moreget an appointment for a transmission drain and fill. I showed up to the appointment on time, and they immediately started work on my vehicle. Raymond was really friendly and easy to talk to. He asked if I wanted to take care of an oil change while I was there, and -- since I was due -- I agreed. My vehicle was actually ready a little faster than quoted, which is always great, and not only that, but my price was actually under the quote! I didn't feel ripped off nor did I feel talked down to (an issue I've run into elsewhere as a woman, unfortunately). This shop is a bit of a drive for me, but the quality service and transparent pricing makes it worth the trip.

I used Yelp Assistant to find this place, which was so helpful because I wanted somewhere that…read morecould fix my brake pads for a good price and were trustworthy. All the other places were super expensive and when I messaged this spot, they answered right away and gave their prices and were very honest, which is something I was looking for. When I got there, I dropped off my car and it was super easy. You just have to fill out the sheet and he was even kind enough to also add on the oil change that I wanted even though they were pretty busy. It took just a few hours and I came back to pick it up and the cost was so much better than if I went anywhere else just to do one of those things. I will definitely be back. This will probably be my go to spot for forgetting my car fixed!

Requested brakes replaced and rotors replaced on 2004 Toyota Rav 4 . Assumed they needed done…read morebecause our records show last time front brakes were replaced was in 2011 and rear in 2013 and since then 130thousand miles driven. At the end of the day we paid 174 for a complete brake flush and were told we still had 50 percent pads left front and back and only one pair of rotors would need replaced if brakes were to be done at a later time. Very honest and good quality repair. Left shop with brakes engaging much better now with fluid exchange. Highly recommend and we will be using this business in the future for both our Toyota vehicles

So incredible, highly recommend! Showed up last minute without an appointment for a small fix,…read moreLance was able to squeeze me in and was so friendly and informative throughout the process. Excellent communication and speedy service. Couldn't recommend enough.

I had my son take his Mercedes here after he was in an accident. The insurance company had us take…read moreit to their preferred shop so they could do an estimate for the claim. They declared the car a loss as the amount of repairs were more that the car was worth. So I called Viking Auto Electric and Air after reading others positive reviews. They were very helpful and listened as I explained the situation. They asked me to have the car brought to their facitily and they would perform a diagnostic on the car and determine which essential components needed repaired. I was pleasently surprised, but also upset with our insurance company and their repair company. The only main item that needed repaired were the clutch fan and front cooling fans. Not the radiator, AC compressor and several other expensive parts. They were able to install a replacement clutch fan quickly and get the car back to him right away. They also told us which other parts should be replaced and helped source used parts to keep my sons repair costs lower. I would highly recommend them as an honest shop that will also work with you to help keep your repair costs low and not spend money you do not need to.

Scam shop, I took my car in and they overcharged me for things that they didn't service, and…read morecontradicted a bunch of claims they made before "working" on my car. They did no real work and kept my car for 3 days, told me I needed to pay 1000+$ in order to get my car back. And to just let them do the mundane tasks, so I took myself to a different shop. I would not recommend this place as they are scammers. If I could rate this place 0 stars I would.

I HIGHLY recommend this shop!! They are very honest and helpful. I had a flat tire and took it…read moreright to the shop and they fixed it right away! This shop if very trustworthy and I'm so so glad I found them

For professional automotive mechanical or electrical guaranteed repairs no better place in Mandarin.read more

Tony and his team were great, fixing the fuel pump on our Z71 timely and for a reasonable price…read more Highly recommend auto repair shop. Feels great to also support a reputable local business.

John was honestly a godsend and a great referral for me. He did my timing chain as a side job out…read moreof the shop where he works his main job, and I genuinely appreciate both him and the shop for allowing that to happen. Every interaction I had with the other personnel there was also pleasant and respectful, and I would absolutely come back. From the beginning, John's communication, transparency, honesty, and respect went a long way with me. What really sealed the deal was when he offered to let me stay at his home while he worked on my truck because I lived about four hours away. Nobody had to do something like that, and it spoke volumes to me about his character and the kind of person he is. Most importantly, the timing job itself has been great. I've now put roughly 2,000 miles on my truck since the repair and changed the oil twice. There is no timing-related ticking, and she's running beautifully. John also spent additional time troubleshooting a charging-system issue that came up after everything was put back together, which I really appreciated. He also replaced my master window module, which has been working perfectly. My only disappointment came from some of the additional work. While he had the truck, John recommended replacing the belt tensioner and engine mounts. I trusted his judgment and told him to go ahead. My original quote was around $1,100, and I ultimately paid approximately $2,100. I didn't mind paying more because I wanted the truck fixed correctly and assumed the additional parts being installed were OEM or comparable high-quality parts. Unfortunately, the replacement belt tensioner failed shortly afterward and caused my nearly new serpentine belt to shred. The engine mounts were also not installed and were instead given to me. After what happened with the tensioner, I'm hesitant to install those mounts because I don't know their quality or how long they'll last. I reached out to John afterward to let him know what happened with the tensioner but unfortunately never received a response. That was probably my biggest disappointment. I wasn't looking to argue, bicker, or demand money back. I simply would have appreciated some accountability--even something as simple as, "That's on me, bring it back and I'll take care of it," or offering to work something out the next time I needed service. That being said, I want to be fair because the major repair I originally brought my truck to John for was done well. After 2,000 miles, my truck is running reliably again, and I'm very happy with the timing work. I trust John's mechanical ability and appreciate what he did for me, especially accommodating me despite the distance I traveled. I also appreciate the shop allowing him to do the work there, and everyone else I interacted with treated me well. I would absolutely return in the future. I plan on keeping this truck in my family for as long as I reasonably can, and if another major repair eventually comes up, I genuinely hope John is still around because I would consider bringing her back to him. Overall, I'm grateful to John for getting my truck back on the road and dependable again. I just wish there had been better follow-up and accountability regarding the failed tensioner and the additional parts.

Outstanding Muffler Shop! Local and Trustworthy! Fair priced and Quick service! Thank You!read more

I created an account just to write a review on how trash this place is. I went in, not knowing what…read moreI wanted, but knowing I wanted my car to sound better, they first offered me a nice muffler for $400 coming out to 450 for everything and once I paid they asked me hey we have this other muffler that's pretty good and it's about the same price and would sound better. So I went along with it 450 down the drain and it sounded like trash so I went back and spent another 150. Switching some of the parts up to make it sound different. And they put a resonator that rings in my car so I've had a ringing sound for the last year. I've been driving around. I went to one other shop and they charged me $200 and it's never sounded better. $800 in total and 600 of it was wasted on this absolute dumpster fire of a shop. DO NOT GO HERE!! i would give it -5 stars if i could. just a bunch of scammers who wanna make an extra buck.

I came in for a simple valve stem replacement. I waited 30 minutes before someone else was pulled…read morein before me. the tire was off the car already... just grab the dang thing and boom bam tuuuuugagag!!! I wouldn't recommend anyone to go here unless you have time to waste... I ment wait. maybe I came on a bad day .... idk. customer service was great thought...

So far, they've been great very honest and upfront. I have a very good warranty and they understand…read morethat and that warranty is from the manufacturer and they are very respectful of that.

Fantastic work! I stopped in for an oil change on a day that only one mechanic was available. As a…read moreresult, I needed to schedule an appointment for later in the day and was in and out!

I began working in the Baymeadows area just over a year ago. I had some repairs needed and the…read morepeople I work with recommended Pep Boys. I was confused. I thought it was a retail store but I drove by, saw that it was in fact a shop and figured I had nothing to lose. The nicest, most courteous, skilled and highest level of integrity I've seen in a shop since I moved here. My most recent repair entailed replacing the shield under my engine. The receptionist showed me the best way to obtain the part and they installed it once it came in for an extremely reasonable price. Going to a shop can be a scary experience. Trust these guys, use these guys for all of your repairs. They are your partner to keep your car running well and for any repairs you may need. They are sincerely trustworthy and highly value your business.