Took my daughter's car to Quality for engine light a couple of weeks ago. Previously, another auto…read moreshop had replaced the gas cap in hopes that that was the issue for the evap system engine code from the diagnostics. That shop said that most of the time, a poor sealing gas cap is the problem for that system code, but to find out for sure a smoke test of the evap system would be required. Well, we hoped that the problem was solved so we passed on the additional cost for the smoke test with that shop. Soon after, the engine light came on again. So that's how I ended up taking the car Quality for the engine light a couple of weeks ago, so they could run the smoke test. Daniel ran the test (the same diagnostic code for evap system) and to my surprise, they called me in the shop area and showed me the smoke spilling out of the gas cap connection, which obviously was not fixed by the previous shop the first time. So we're happy with a new gas cap, but then a short time later the engine light comes on again - how aggravating! So, I took it back to Quality this morning and Joe remembered the car and me from the recent, last visit. Diagnostics showed an issue with the evap system again, but this time using a higher pressure system test on the evap system, they isolated the additional problem canister and completed the repair. Thinking this through, once they found the poor gas cap seal previously with the smoke test, (which I came in asking for at the suggestion of the other auto shop) replaced the gas cap and the engine light went off after test drive, it would not have been prudent at that time to try a different costly diagnostic (in this case, the higher pressure test.) I learned that the smoke test is a low pressure test, which perhaps would not reveal the problem with the evap system canister issue - at least that's how understand it (might be wrong.) Fair pricing for part and labor. Excellent service and personal attention to me - kept me in the loop on the issues regarding ordering the part (GMC problem with part number, not Quality's.) Miguel test drove the vehicle to ensure that the engine light was now no longer activated and I was good to go! I've used Quality for years for all of my vehicles and after using many automotive shops in the Spring area since 1990, Quality is the one I trust most. Mike and his team are good, honest people - just what one needs in an auto shop.

Quality repair facility, staff and mechanics are very trustworthy! Prices are very reasonable, my…read moreentire family has been going here for 20 years.

Amazing service, fast and very attentive. I even got a free loaner…read more Keep up the good work, will never take my truck anywhere else Highly recommended

Great customer service, Laura the office manager is very knowledgeable and helpful. Scott the…read moremechanic is also great at what he does. Will keep bringing my vehicle for service here in the future :)

These guys are always so nice and fast. I really appreciate them. Thank you!…read moreTo update, I've been coming here every 3,000 miles for about 2 years. They always remember me and are very professional. I do most of my own maintenance but take my Fusion to them for oil changes because it's to low to the ground to crawl under. I appreciate that they only offer other services but don't try to force. Ive only had one issue but want to say what happened because I think they handled it well. Last week after my oil change I got in my car (which they pull around with the a/c on and hand over to you) and drove away. I got about a block away when all my warning lights came on and it lost power. My blood went cold. I've heard horror stories of places not refilling the oil and the motor burning up, I normally check before I leave but forgot this time. I pull over kill the engine pop the hood and look. It has the right amount of oil and all the caps are tight. I restart and still warning lights with no power. I limp it into a parking lot and call the shop. I talk to Brian and told him what happened (at this point I've been gone for five minutes). He asked where I was and sent one of his guys to look. Within five minutes he was there and looking under the hood. We found where the wiring harness had come undone from the air filter housing when they checked my air filter. It's not their fault it could have happened to anyone. He reconnected it and told me to call if I have any more trouble, which I have not. I just wanted to post a review because I trust these guys. The manager has done a good job of finding good people that are professional and courteous. Thank you all!

Warning do not come here worst service ever do not take accountability for anything. They damaged…read moremy skid plate almost ripped it off and tried to act like it was my fault. An gave me an attitude pretty much told me they weren't gonna do anything about it. So unprofessional district manager or owner really should look into this especially the people that worked there a couple of the managers, especially I will never use Jiffy Lube again and I've been going to Jiffy Lube for about 15 20 years. Lost this customer. I wish I could give them last then a zero star.

Sean and Cam were amazing. Sean repaired everything I needed in a quickly, he did not pressure me…read moreinto buying anything. Even fixed things I didn't go in for which I greatly appreciate. Cam notified me about info on my car that I needed to know which was very helpful. Due to these two guys, I will def be coming back to this location. By far best Jiffy Lube location I have been too.

I've tried several times to meet w Jesse (spelling?) to simply get a chip in my windshield…read morerepaired. Another employee this past Sunday (Jesse wasn't working on Sunday) said he could repair it but that he wasn't as good as Jesse at doing such and asked that I come back this week. Well I'm here this morning at 945am on 7/28 and was told by another employee that Jesse is in a meeting, and is tied up, until 1pm and to come back then. Well I've got a job too, and chasing Jesse around to fix a chip in my windshield isn't one of them. I'll never be back to this store again, for anything, they simply don't want the business! I'll find another business that fixes chips in windshields and is eager to do so.

Absolutely the best oil change place in Texas. Great service knowledgeable helpful. Wonderful!!!!!read more

I recommend staying away from this business. Price and the WORST service experience I have ever had…read moreat any quick oil change garage. The manager used her gender as a shield to subvert a disagreement I had about the difference in price the tech quoted me versus a lower price I paid at the Louetta Take 5 location for my wife's car 2 weeks ago. Some people have no business in retail - and some businesses have forgotten what SERVICE truly means, it's a quality so many businesses, big and small don't consider, it's all about squeezing every $ possible they can from the consumer

Quick professional service. No problems after they fixed my brakes. I drive quite a bit and I…read morefeel safe again.

This is the second time I've come here for my state inspection sticker. They are very friendly,…read moreprofessional and efficient. They have an air conditioned waiting area with chairs and a TV while you wait. They got my inspection done very quickly just like last time. They also do oil changes. I'm so glad I asked because I will be back with my other vehicle for the state inspection and an oil change. I also appreciate their upfront pricing regarding the fee for payment with card vs cash.

This is the only place I'll ever get my oil changed again. I think the quick service time and…read morefriendly staff is great. The manager at this location is great as well. Will be back for sure

Took an hour, not 5 minutes. Standard oil change, one person…read morein front of me when I showed up. They're still under there going at it with the impact as I type this. No idea what's going on. I sure hope I don't break down now. What. Will follow up if my truck bricks. Update: turns out there were missing bolts for my skid plate and several were stripped out/broken. So they updated to all new bolts. Nice gesture! However, they informed me of this AFTER doing it, which apparently added a significant amount of time. It's best to tell someone BEFORE you make them sit there for an extra 30 minutes, why you're making them sit there for an extra 30 minutes. Nice customer service, and at the same time, terrible customer service.

Great Service...I would reccomend them to everyone! Not only…read moredid they diagnose issues with my car, they were honest and didn't string me along. and no "diagnostic Fee"! That all goes a long way with me!! there are too many "dishonest buessness out there it was great to find one that is so upstanding!! Gary Savage

I don't know what else to say but every time I need something raised tire in automotive is always…read morethere to help me. The guys are really knowledgeable and they would never rip me off and I would suggest wherever you're going. Stop it now and go there because they just are the best hands-down. I will give them 10 stars if I could.