I had a great experience with Marc and his team of installers. I wanted to switch to Directv and…read morebundle my internet with it. After Marc explained all of my options, he recommended DISH to me based on what I watch on a more frequent basis. Not only that, but it turned out to be cheaper than the Directv equivalent. He took care of the entire switch over process and I didn't need to lift a finger. His installer was very polite and helpful in showing me how to work the system. I definitely recommend using SkySat 20.

happy I got Dish…read morenetwork for my house and direct tv for my rental house both from sky sat 20 . After calling Direct and Dish and getting the run around a friend told me about Sky sat 20. I learned that when you cal dish or direct a scripted salesperson will take your order then sub out the install to a very low payed installer . Dish and Direct have no one who gets a pay check from them , they use subs. Even if the installer has a truck that says dish or direct they do not work for them they are all subs. Sky Sats installers were great they were grown men with Experience and new their stuff. I fully indorse sky sat 20 I am happy and would recomend them to anyone If you want dish or direct don't call corporate call sky sat you will get a better experience. Peter Cohen liven and loving the Villages

Salesman lied to me about costs and changes to plan and manager treated me awful and talked to me…read morelike a child while trying to sell me all this extra stuff that I didn't need and used derogatory language 0/10 would not recommend.

Would NOT RECOMMEND Verizon. After having the iPhone 16 for 7 weeks it just stopped working- no…read morecause, just dead. When I took it to the Verizonn store I was told they would temporarily send me a new phone to use, but I had to pay $30 to personally mail the phone back to be fixed and then the store put an $800 hold on my credit card in case I don't return the "loaner" phone. IF the phone can be fixed, I must return the loaner phone. Ooooh so horrible customer treatment. I wouldn't use them again

I have spent HOURS on the phone trying to take care of problems!!!!!!!…read moreProblems with hook up, billing, e-mail. etc.

I'm always amazed for some reason how people are still employed and companies are still business…read moreeven when they have the absolute worst service. I cancelled my service for a number of reasons and made an appt to drop off my equipment. I brought everything in but the wonderful employee who can't do his job, didn't scan everything in. So now I get emails saying if I don't bring the equipment in, I'll be charged. Of course you can't reach the store directly so you call their 800#. And of course the person on the other line is blaming me for not getting a receipt. Oh and they need 7 days to find the equipment and during that time I'll still be charged. Thanks Spectrum, the store on Dale Mabry in Tampa and the waste of a customer service person on the 800#. Just confirmed the many reasons of why leaving was a great idea.

This is a zero star review. After returning a modem in the…read morestore and telling the employee we were moving to close the account we find out we are still being charged for monthly service. 3 months at $50 per month plus a modem they said we never returned. They will not refund and are billing us for the modem they lost. This is theft in my opinion.

If I could give zero stars I would! I came in here today, Sunday 6/29/25 to return a Wi-Fi pod that…read moreI had received immediately and after several attempts to set it up I was told by a representative over the phone that it had a malfunction and it did not work. I already have an extender anyway that is not with spectrum that seems to work fine so I returned this back to the store because I just received it two days ago and was trying to set it up which was unsuccessful. I walked into the store about 12:05 PM. They had just opened there was one customer in there, so I waited for Jorge to come out and assist. He seemed like he was an honest person that worked for Spectrum and told me the pod had been removed from my account and he canceled that. He tried to offer me two free lines of service told me that would be free. I would just have to pay for the phone. I told him no thank you I was not interested and that was that. He told me he cannot give me a receipt right then and there, but would be happy to email it to me once he completed everything on my account and told me look out for an email. About 20 minutes later I had already left. I noticed an email from Spectrum.I did not pay any attention to it because I thought it was my receipt for returning the Pod. An hour later, I received two more emails from Spectrum saying my service order has been updated. I thought this was an email notifying me that my pod that I had returned has been received however surprisingly it was an email showing that I had added multiple services to my account that I knew nothing about and did not agree to! Never was even talked to me about adding TV service or anything else other than adding two cell phone lines and I told him no. I immediately called customer service because I did not want to drive back up there and cuss him out because I felt so upset and frustrated that a representative in the store or even over the phone would do something like this! This is uncalled for and very unprofessional! The supervisor Dominic that I spoke with over the phone assured me that the additional services that I had not asked for or even were offered have been removed my account and everything is back to what I previously had. If anyone goes to the store Do not let Jorge Reyes assist you! Because if you do, you will leave with the service services not added to your account. Dominic, who was a supervisor in the call center was very helpful however.

I have been using Robbie for a lot of years, and have recommended him many times. He's simply the…read morebest there is at what he does.i honestly wouldn't use anyone else. He's fast, reliable, honest and very reasonable. Highly recommended.

They were timely and did a great job at a fair price. Loved their professionalism and expertise.read more

The employees at this store are great! I have internet, cell and mobile tab internet with them, all…read morework great. I also stopped by after getting a horrible dentist quote from next door and the employee was able to refer me to his dentist which who is also great and saved us 5k. Thanks again!

We have endured the continued price hikes until now. But because our internet is on and off…read moremultiple times each day we are less than happy. We have had 3 service visits and finally learned it isn't just us. Apparently there is an area service problem and it has gone unrepaired for over a month. One tech said the people who can fix it are in training somehwere else. So we continue to pay full price for half price service. Getting through the chat and AI phone system is nothing but the same did you do this, did you do that....it isn't us.

The employee dont say hi to customers an only one is on the floor trying to help an 3 or 4 in the…read moreback sitting down. Bad customers service! Everytime they have to do a screen replacement always order the wrong one. They need training. I been waiting for like 28min an the people in the back open the door like hopping every one lives the store.

They left a flyer on my windshield wiper. I did not see it until I was driving on US19. This is…read morecrazy and embarrassing. I could have gotten into an accident.

Great installer and service was active when he left. Fast and clear phone, at last. Optimum…read moreunreliable for 14 years and costed more.

Their business practices are very extremely shady you should really pay very close attention to…read moreyour bill that bill is going to be a different amount every single month mark my words. They will get you with a really cheap amount like $59.99 a month and then double that for you the next month we are going through hell with them especially if you are on a fixed income you really need to watch yourself with these people. Their pricing is not upfront and honest if the dollar amount is a promotion they should definitely state so in the contract it is month to month but still. They say we owe them hundreds of dollars that is b******* so supposedly they've given us service for free for four or five months that is very doubtful you have been warned!!!!!!!!!