So far, I have purchased four trailers here Great selection…read moreof inventory Very quick and simple warranty process for one of the trailers that I purchased they made it very easy for me I recommend this place any chance I get for anyone that's looking for Trailer or service Pictured is one of the enclosed trailers I purchased as well as having E track installed Ask for George or Dalton

I was in the market for my first trailer ever and I had no idea what I was doing. Caden was super…read morecool and suggested an appropriately small and easy to handle trailer for a newbie. I have a crossover, too, so it had to be sized right. It's perfect. Caden didn't try to sell me something I didn't need and I ended up with what I think was the cheapest trailer on the lot. No hard sell. That's integrity. I was somewhat of a pain in the arse because 1) I didn't have a pin for my hitch, and they happened to be out of the smaller one I needed, and 2) I had the wrong size ball on my hitch. So I had to leave the lot twice to go to a nearby auto parts store to get the right pieces. Caden and the guy who does set-up on the lot (regrettably, I forget his name) provided stellar customer service, even though the latter was expecting a new baby any second at the time I was there. I had a great experience at The Trailer Zone. 10/10. Would recommend.

Absolutely terrible experience. The customer service was unprofessional and dismissive from the…read morestart. What should have been a simple process turned into a headache because nobody seemed willing to actually help or explain anything. They refused to accept my payment method without offering any kind of solution. Instead of working with me, it felt like they just didn't want to deal with it at all. On top of that, the communication was horrible. I wasn't getting straight answers, and at one point the employee just started speaking in another language mid-conversation, which made the whole situation even more frustrating and uncomfortable. Overall, this place seriously needs to do better with customer service, communication, and basic professionalism. Definitely not the experience I expected.

Muy eficiente y buen servicio al cliente gracias por su profesionalidad y el apoyo ala comunidadread more

Cool dudes told them what I was doing they set me up with exactly what I needed, friendlyread more

The people I dealt with were the best. They had exactly what we wanted, a tow dolly to tow my…read moredaughter's car, it worked great!

Since I cannot respond directly to the "business owner's" reply to my previous post, I will respond…read morewith a new post here. First, yes, I was your tenant. My RV was stored under my wife's name. Next, NEVER did your staff endure obscene language from me. There were times when I was rude, BUT ONLY WHEN you and your staff were rude to me first. I'm your customer I expected better from you. On the day when you ABSOLUTELY told me to drive through a partially opened gate, I had to stop myself, several times, from responding in kind toward your rudeness to me. In the end, it was YOU WHO DROVE ME AWAY AFTER NEARLY TWO YEARS OF SATISFACTORY SERVICE. You are an intolerable young lady. PS - I noticed your troll Lyn S (or was it you directly?) left a GLOWING review ONE DAY after my original post. How convenient.

One of the worst storage units I have ever used. In the time I was there they raised their rent…read morethree times. I started out paying 112 and then a year later it went up to 132 and then a few months after that it went up to about 147. And they won't tell you they are raising the rent they secretly do it. I confronted them about it the first time and was met with your address isn't correct, so I made sure to correct that. However, they had my email and my phone number which never changed. They wouldn't send me a notice when the rent increased but if you were a day late with your payment you got a phone call AND an email. The lady that patrolled, I believe she was the manager, wasn't very friendly either. I would seriously avoid!

The move into storage was easy and went fantastic. The office was super helpful…read more They answered all my questions

I have been planning a move to Atlana, Ga and it has been challenging. Carolina Sanchez at Uhaul…read moreMurrieta was fantastic. She got my U Boxes ready at a moments notice and was very professional.m Thanks for making a difficult situation easier.

I had no complaints at first, but I've had stuff stolen out of my unit multiple times until I put…read morean additional lock on (one that StaxUp didn't provide). Now I'm finding out it's an issue across the entire complex, and other tenants have had rodent issues as well! The price for our unit has ballooned up to $359.00 a month as well. Leaving after this month.

The person that helped us was a nice guy and the price was good when we moved in. BUT. It's been 2…read moreyears now and this year, our unit and the whole area near us got broken into. Thankfully, from what I could tell nothing was stolen. They soon added keypad locks to the doors which was good. We are moving out now because the price has raised multiple times in the last year and I found somewhere better prices and better amenities. Also saw reviews about rats. Thankfully we didn't have that problem but today when cleaning out our unit, another one a couple doors down was left open and had tons of droppings!!! Beware

I rented a truck and drove hit, 13 miles, round trip and they charged me $73.50 for gas. Never ever…read morehave I experienced this. Now, that I am ranting. This place wouldn't even take cash.

This is my second u haul place to day and let me say it is night and day. The previous on in Perris…read morevalley was horrible. Its was a tow company and uhaul the guy was horrible never agian. This location was awesome. The guy helping us was great he literally had like 4 customers at once and not one had to wait long. Tony was awesome did a great job.

Terrible service. Avoid at all cost. Does not honor posted times, rude cashier. You're better off…read moregoing to home depot rental. Plenty of other rental businesses in the area that value their returning customers.

There customer service has really taken a step in reverse. Ive been a repeated customer over the…read moreyears because they had great attitude and customer service. Id drive past 2 other rental yards to give them my business because of it. Today it felt like I was bothering the salesmen or wasting his time. He didn't even go over how to operate the piece of equipment or any safety rules . Just said here you go. His explanation was the lawyers tide there hands when it came to helping the customer. In my opinion they have lost that helpful home town service that wept me coming back over the years.

I have used Bear Creek storage now for several years, and have received an excellent value…read more Although there have been occasional annual rate increases, they have been nominal. As my storage needs have changed over the years, Lee has always been very responsive and in fact has been pro active suggesting ways to consolidate my storage needs and save money. She recently assisted me going from two units to a larger one; netted more square feet; and, saved money! The facility is in a good area; kept clean and has great access/security.

Highly recommend this facility. Very clean and well taken care of and the office manager Lee is…read morealways helpful and easy going especially when I forget my PIN code to get into the gate!