Consumer Advisory: Excessive Pricing at Penske Under New Management…read more Customers are advised to exercise caution when renting from Penske. Under its current management, rental rates have reportedly increased significantly--often ranging from three to five times higher than comparable services offered by competitors such as Home Depot and U-Haul. Prospective renters are encouraged to compare pricing and terms carefully to avoid unnecessary expenses.

Good experience here! You can park your car in the customer parking lot, which will remain unlocked…read moreand free for you to come back at any hour of the day or night to pick up your car later. The man who was working inside was super helpful and friendly. I did not feel intimidated by the process of renting, picking up, or asking questions. The pick up process here took about 10 minutes, and I was on my way! I recommend scheduling ahead of time, online, for a fast, easy, pre-paid pick up! That's what I did. I will always pick Penske from now on! Penske is the only company that has unlimited miles for one-way trips.

Booked online - was called the day of pickup that the truck was unavailable. I was offered to be…read moreput on a waitlist because enterprise doesn't have the technology to accurately display inventory counts like all the other similar companies can. Side note - whoever is working 7/29/23 needs training in customer service. I continued asking questions and was going to ask if she could check with other locations for inventory, but she decided to hang up on me. I have tried to call back with no answer. This is some of the worst customer service I have experienced in a while.

Alex assisted me with my rental of a 20' Box truck. Quick service, polite and went through the…read moretruck with me in a very professional manner. The truck was spotless clean. It had cruise control which was nice for the long drive. Return using the after hours drop. It was GREAT that I can leave my car here while I used the rental.

They were excellent and very friendly. I would definitely recommend them for equipment rental in…read moreVista.

Great place, helpful staff, good equipment. We do all our equipment rentals through PDQ in vista.read more

Two delivery men came to put washer/dryer and I asked them to move their truck being parked in fire…read morelanes. They ignored me and didn't want to give me their names. One had glasses and discolored skin which was the rudest. At the end they didn't respect the manager nor the rules. Don't want them in the property ever again.

I have been in automotive business for the past 40 years and Steve in service is probably one of…read morethe best I've ever dealt with.