Booked online - was called the day of pickup that the truck was unavailable. I was offered to be…read moreput on a waitlist because enterprise doesn't have the technology to accurately display inventory counts like all the other similar companies can. Side note - whoever is working 7/29/23 needs training in customer service. I continued asking questions and was going to ask if she could check with other locations for inventory, but she decided to hang up on me. I have tried to call back with no answer. This is some of the worst customer service I have experienced in a while.

Alex assisted me with my rental of a 20' Box truck. Quick service, polite and went through the…read moretruck with me in a very professional manner. The truck was spotless clean. It had cruise control which was nice for the long drive. Return using the after hours drop. It was GREAT that I can leave my car here while I used the rental.

The good: our truck was there The rest: reserved for 8 am…read moreand they open at 8:30. At 8:45 guy still out getting coffee. The hand truck (pretty important) that we reserved not there. We were told have a tank of gas. Gas light was on when we started it. Not a great start!

Do not rent a truck from u-haul!! I paid in full the day I returned my truck and made sure it was…read moreclean. They sent me a bill for THOUSANDS of dollars with no warning or explanation!!! I disputed the charges and have not even gotten a call back so far. As far as I'm concerned their "customer service" constitutes fraud and harassment. $20 a day my ass.

Open until 8 PM on a Saturday, although online it says they close earlier. The man at the counter…read morewas really nice and helpful. Great customer service. Easy to drop off, just come to the Tool Rental section (inside Home Depot); that's the same location as the Penske pick up/drop off. Great experience.

put a reservation on a 16 ft box truck for a few weekends...I've rented here before. Friendly…read more.. Professional...Great customer Service....easy to get in and out....Truck ran super good. After hours dropoff went smooth...what more do you want. ???

Fantastic experience. Great prices, service and support. Peter is outstanding and I would highly…read morerecommend Mission Truck Rental for your moving transportation needs.

Paul and his associate were very attentive and prompt with their business. The truck was ready to…read morego and all concerns were clear and concise. Excited to return and refer others to the place of business.

Great experience here. Lots of trucks to choose from. A good size location. Clean. Simple process…read more Walked in, booked a truck, did my job and returned it with no hassles

Great and kind staff. Super helpful. They get busy and do their best to get to all of their…read morecustomers with a smile as soon as possible.

Two delivery men came to put washer/dryer and I asked them to move their truck being parked in fire…read morelanes. They ignored me and didn't want to give me their names. One had glasses and discolored skin which was the rudest. At the end they didn't respect the manager nor the rules. Don't want them in the property ever again.

I have been in automotive business for the past 40 years and Steve in service is probably one of…read morethe best I've ever dealt with.

Consumer Advisory: Excessive Pricing at Penske Under New Management…read more Customers are advised to exercise caution when renting from Penske. Under its current management, rental rates have reportedly increased significantly--often ranging from three to five times higher than comparable services offered by competitors such as Home Depot and U-Haul. Prospective renters are encouraged to compare pricing and terms carefully to avoid unnecessary expenses.

Good experience here! You can park your car in the customer parking lot, which will remain unlocked…read moreand free for you to come back at any hour of the day or night to pick up your car later. The man who was working inside was super helpful and friendly. I did not feel intimidated by the process of renting, picking up, or asking questions. The pick up process here took about 10 minutes, and I was on my way! I recommend scheduling ahead of time, online, for a fast, easy, pre-paid pick up! That's what I did. I will always pick Penske from now on! Penske is the only company that has unlimited miles for one-way trips.