First time going to this place and definately will be the last! Rudest employees i have ever seen. Manager Matt whom his name must be secret since we were told that is not information you need when asked, hid in the back office while the workers treat customers like crap. I will never visit another penn station and neither will the 3 other people with me. read more

Terrible customer service, because they refuse to give service to a group no bigger than 12. Makes me wonder what they would do on a rush-hour my best guess probably bite the dust and provide musty crust. Hospitality was rude not only refused it but on Black History Month where we were Hungr. like come on one job provide food. Penn station basically said leave the nation so we did.‍ to a HBCU nonetheless. read more

Penn Station - the neon sign for the east coast subway - Sandwiches Near Me - Charleston, West Virginia

A good sandwich, but I found it to be a bit on the greasy side. I had the veggie and they do have a decent selection of vegetables to add, including mushrooms, artichokes and crisp red onions. Not nearly enough seating. read more

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I am absolutely LIVID!! I was with my volleyball team and we all wanted to get Penn station after our long, hard-fought match, but to my utter shock and dismay, once we entered the Penn Station they refused our service immediately!!!???? He gave no good reason why our team couldn't order, besides "being understaffed." Penn Station needs to do better! ONE STAR. read more

The best subs ever! I spend all my money there! Never have to wait long and its always done right!

Food was ok. Prices are higher & small fry size is smaller. The biggest negative thing is: it's always cold in the dining room!! read more

Perfectly toasted sandwich bread...perfectly sized sandwiches to your liking (either 6" or 13")...and not to mention, a robber of the NYC Penn Station Name? Five out of Five! 1. TOASTED TO PERFECTION! The bread was toasted just perfectly so that it was crunchy, but not crunchy enough to classify it as "burnt." If you're looking for a regular, boring, untoasted, sandwich bread...DO NOT COME HERE! 2. FRIES = DOUBLE FRIED! These french fries were NOT of fast food calibur...but TWO notches higher. I think they were DOUBLE FRIED, because they totally kicked ass. Crunchy, not soggy, not undercooked, not overcooked, but hella yummy. 3.SANDWICHES are just plain GOOD I had their CHICKEN PARMESAN and it was PACKED with the ingredients. Skimpy is not in this place's vocab. Boring taste? Never even came close. 4. Cool Dining Area You won't sit down in some shanty shack that is called "Penn Station, East Coast Subs." The place looks new with counter space to sit down and some small booths fit for two. I wouldn't recommend bringing a huge party here, but if it's sandwich quality, screw comfort :) Overall, I really wish one of these was out on Long Island )= P.S - They always put onions and mushrooms on everything! Be sure to tell them you DON'T want them when ordering! read more

Penn Station - Penn Station Subs - Sandwiches Near Me - Charleston, West Virginia

Meh at best. Walked in and their was 1 table seated and 3 employees, no way could you assume that they were busy. Out of 13 tables 13 were dirty, the only 100% they could hope to achieve! If the front of the house is that dirty, I'm scared of the back of house. The girl was very put out that I asked to have a clean table! Even exclaiming that it wasn't THAT dirty, yep I'm the rude one that expects not to get Listeria or any other funk when I go out to eat! Had a veggie sandwich without artichokes, actually that is what I ordered unfortunately not what I was served. As I'm writing this the "management" walks in, so lackadaisical it took five minutes to walk the thirty feet from front door to counter; to deliver to go pepper packets. He then just sat there chit chattering explaining how utterly exhausted he was, it apparently isn't from cleaning. To end on a positive note- The fries are amazing! read more

Business hours were not as advertised. I attempted to call in an order for pickup. Before I could get the words out of my mouth. The very rude employee on the phone cut me short to inform me that she will "be closing in 2 minutes" and "I don't have time to make any sandwichs". Very poor business practices. read more

Awesome toasted subs. Better than the competition since they use all fresh ingredients. With your sub, get some really good home cut fries, fresh lemonade, and a fresh thick cookie/brownie. Favorite Subs: Philly Cheese Steak / Pizza Sub Favorite Meal: Philly Cheese Steak, Home Cut Fries, and Iced Tea read more

Never been to a Penn Station, never going again. Lobby was dirty, floor sticky. Ordered sauces on the side, received them excessively smothered over my extremely under-seasoned sandwich. Left hungry, wish I'd gone to subway. read more

The Philly sub I got last week was half the size (width) as the one I bought a few months ago. They are also putting on less meat and cheese. Flavor is good, but the sub is now a rip-off for the price. They will lose business. Shame, I used to enjoy the food. read more

If you want grilled meat on buttery break, this place is for you. If you want something healthy, try somewhere else.

Homecut fries, fresh lemonade, deliciously toasted subs..... do you really need anything else? Loved it.

I had the chicken parmesan sub which was super tasty but the service took a while! I was one of 2 customers in the restaurant and it took 10-15 minutes for me to get my sub to go... read more

First time at at Penn Station. Ordered a Philly chesesteak 10" sub and 6" Cordon Blu wrap. Total bill was $26+ The sandwiches had very little content. Wrap was mostly wrap, very little meat and cheese. Philly sub was delivered wrong without "all the fixings" that we requested. Had tor eturn it and have it remade. Fries are good but small is REALLY small. Imagine half a McDonalds small. When I got home, realized the special combo was over charged by $2.00. Anyway, hope they aren't all this bad. This was a bad experience. read more

I love penn station. The food is amazing. The only complaints about this location is that they usually burn my fries and a few times they got my order wrong. I will still eat there though cause the subs are to die for. read more

Great Service - very nice guys!!! Helped me "keep it healthy" by putting my sub ingredients on a bed of salad, instead of the FRESH BREAD!!! The family all got subs and I nibbled each one. The Pizza Sub was great, the Pepporoni was exceptional! The Chicken Parmesan was soooooo tasty!! The Phillly Cheesesteak as really tasty - loving the Provolone was super good!!! And the fries were AMAZING!!! Crispy and they even offered Malt Vinegar - truly EAST COAST!!! Subs were full of goodies, but not so big you felt like you couldn't eat it! Economical and fun for the family! read more

It is like Quiznos, but a little more pricy.

Try your sandwich "East Coast Style!" My new favorite. Love the pick-up window in the new location.

My favorite place for a sub sandwich. The servings are generous and the veggies are always fresh. The cookies are great too as are the home cut fries! A little pricey but you'll never leave hungry. read more

The new store looks fantastic. A larger updated dining room with plenty of seating. The food is always prepared fresh and the staff is very friendly. read more

Stopped here on a road trip to N.C. We wanted something filling but not overly greasy and not too expensive. We came across Penn Station and had to give it a try. Besides subs, they specialize in homecut fries and homemade lemonade. I got the club sub and it was fantastic. The bread totally made the sandwich. What cracked me up was how they advertised the size of the fries. The had the cup size with a whole potato sitting in it displayed by the register. The people were friendly and I wished they had a place like this in Michigan. read more

Have always enjoyed their sandwiches, but they seem to be skimping on the xtras. Ordered a sausage and there was barely enough sauce to put a dime size red dot inside the bun. Last time I ordered extra sauce and maybe received a tablespoon. My wife ordered artichokes on her sandwich which was $1.50 and we were able to locate 2 small pieces. I like their subs, but I'm done with lack of value read more

Love the new location, much cleaner and bigger!! Love the new design, but still horrible service!!