Zero stars. I was a customer. Wanted to cancel and the owner Chris gave me a hard time. Asked me to…read moreupgrade my equipment instead. I did not want to. Honestly, I was tired of being charged $30/month for monitoring which is HIGH!!! My alarm came with my house that i bought over 20 yrs ago. It was put in when the house was built in the late 80s. Everything hard wired inside the walls. It works perfectly fine unmonitored. Because I wanted to cancel he said he wanted all the equipment back which consisted of the motherboard and keypads. WTF?!?!? He said I signed a contract that it was their property when I signed on with them. The previous alarm company I was with sold the accounts or gave the accounts to Redwood City Alarm. So I had to go with them. Had I known all this was going to happen, I would have NEVER signed on with them!! I paid for all the equipment from the previous alarm company I was with. Sure enough, the contract did say that. The equipment is over 20 yrs old!!! Why would you want it?????! I called 5 random local alarm companies and pretended to inquire about signing on with them and what the cancelling procedure was. Not of the companies wanted the equipment back. It just goes to show that Chris is a crook!! I questioned him about the equipment being old and he said it was good for spare parts........would you want an alarm company like Redwood City Alarms to put a used keypad or motherboard in your home? And really Chris? There's more of a profit to replace the item with a new one. I've been your line of work before. We sell the customer a new product if something like a keypad breaks or the motherboard is fried. So beware of this company!!!!! Crooks....... And you can find other companies way cheaper than $30 a month to monitor your home and you don't even have to sign a contract to give back equipment that you paid for to be installed!!

Good alarm co,nice owner responsive had alarm for more then 10 years. Not thinking of changing.read more

Requested service for installing StarLink at our home. Quick response from the company. Day of…read moreappointment they arrived on time and were very professional. They explained the reason for placement of the starlink, setup everything, and connected to our existing mesh relay system. Cleaned up after themselves. Appointment was completed in the two hour allotted. Highly recommend this company!

When my solar panels were upgraded they removed my StarLink Gen2 and I put it in storage. I got an…read moreemail in November that I needed to update it or it would be bricked, so I decided to put it up again and pay for standby mode. I called Remo group and before they could show up, my 20+ year old ham antenna was destroyed by a windstorm. So I ordered a new one and guess what? They also can set up ham gear. I installed it the first time, but that was when I was 20 years younger and no way did I feel safe at my age. So The Remo Group to the rescue. Not only are my antennas working, but the wires are much neater than before - they are hidden in the shadows of my vinyl siding. A+ again!

Yes. Everything went well. The issue was solved as expected. My experience was excellent.read more

Sergii visited my rental to quote my project. While on-site, he provided troubleshooting and next…read morestep guidance to my renter, even offering his router for overnight monitoring. His pricing was in line with the best quotes. We're pleased with the resolution. Highly recommended.

Absolutely top quality service, professionalism, speed and elegant work. Full WiFi in home with…read morelots of concrete where a pinpoint or mesh solution wouldn't work. Cable Shmable hooked me up with top of the line, (commercial grade, consumer simplicity), Ubiquity system that has tremendous coverage AND speed. They came highly recommended not as simply and A/V company, but rather network architects that can do everything low voltage. I'd highly recommend Karim (owner who came out himself for a bid within two days of my request) and Cable Shmable. His team that did the installation are also excellent. 10/10 for any AV, network, WiFi you may need. Top notch. 100%.

Got Ethernet and fiber runs at my place and they were able to do it with minimal visible…read moreinterference and were affordable!

Mike and team did an outstanding job wiring up our security cameras and internet routers in our…read morehome. They are very familiar with the ubiquiti systems, and did a very neat and professional-grade job! They routed all the cables via the attic and into my garage, where they wall-mounted my server cabinet too. All done at a reasonable price as well.

I can say without any reservation that Suntech is the best security company in the Bay Area, and…read moreI've consulted with nearly all of them. Mike and his team were absolutely incredible from start to finish while installing my full home NVR system. Suntech stands out above the rest with their unparalleled technical expertise and exceptional value for the quality delivered. When choosing a company for something as important as your family's safety, it's crucial to pick one that really understands the technology inside and out and how to optimally utilize it to secure your home. During my consultations with various security companies, I kept going back to Suntech because I just felt like Mike was the sharpest out of them all. He fully understood my situation and grasped the entire NVR ecosystem more fluently than all the others, and he has an excellent memory too! On top of that, I feel that Mike truly cares about his clients- he's not in the business only to make money, but rather to make a truly positive impact in his clients' lives. The actual installation went smoothly and it feels so much better knowing that my whole house is now covered both inside and out at every angle with 24/7 continuous surveillance. Having that peace of mind is priceless and I'm so thankful to Mike and the Suntech team for it!

Levine's Lights installed an A/V system and security camera network at our home. They were very…read morehelpful in designing the system, and incredibly patient during the process while a different contractor performed some required work before their portion of the project could start. They have a community-oriented mindset and I would definitely work with them again on future home automation projects!

Levines Lights did an excellent job installing our 5.1 surround sound theater system. Their team…read morewas extremely knowledgeable, took the time to answer every question I had, and walked me through multiple demos at their warehouse so I could understand the options and feel confident in the setup. They were also flexible with scheduling and very responsive throughout the process, whether I had a quick question, wanted a small tweak, or needed guidance after the install. The system sounds fantastic, and the overall experience was smooth and professional from start to finish. Highly recommend.

I requested a quote to install three TVs and provided a clear, written scope room by room, with…read morephotos. All communication was in writing only. There was no phone call and no additional scope discussed beyond what was explicitly outlined. The scope also specified the exact equipment to be used: two manufacturer-included mounts and one standard off-the-shelf mount already owned and being used in another room. No custom mounting or fabrication was requested. To be clear, all major electrical work had already been completed by a licensed electrician prior to this visit, including an in-wall media box and power where applicable. The written scope did not include infrastructure planning, signal design, or custom fabrication. The work requested was limited to: Mounting three TVs In-wall cable concealment on two TVs using existing wall paths/media boxes One new in-wall outlet (clearly called out and requested to be included in the quote) No drywall repair, no structural work, no permitting Despite this clearly defined written scope, the estimate was later characterized as covering "custom mounting," "infrastructure planning," and other items that were not part of the work requested and were never discussed. The quote came in at roughly 10× higher than multiple other licensed and insured installers for the same scope. The public response provided appeared to be boilerplate and did not address the specific written scope. It even referenced "[X] years of experience" without a number filled in, which suggested the response was copied without reviewing the details of this project. Before deciding, I verified licensing through the California Contractors State License Board (CSLB) using the business name listed on their website. The CSLB records show the associated contractor licenses as expired, with a status stating the license is "expired and not able to contract at this time." Screenshots are included. For additional context, California limits unlicensed or handyman work to projects of $1,000 or less. Being quoted $5,000 for this scope made the pricing and justification even more difficult to reconcile. Experience and tools matter, but pricing and representations should align with the actual written scope of work and current licensing status. Attention to details matter as well, not clearly understanding the SOW, rushing quotes, and replies. Replying without understanding the issues. I will not being doing business with Basil as trust is important. I recommend getting multiple quotes, keeping scope in writing, and independently verifying license status before proceeding.

Basil and his son Jay came and installed my 75 inch TV. They were prompt, kind... Clean and…read moreproficient. I couldn't have asked for better service, it was exactly as I expected... No wires no muss ,no fuss. I highly recommend this family owned company.

Orkhan went above and beyond to help me at short notice. I had a major crisis protecting my…read morepremises during construction with break in's happening earlier in the week. The company that installed my ubiquity system left me high and dry in an absolute time of need. Orkhan was able to diagnose issues i was having with perimeter alerts and my alarm system and set up critical notifications. He understood my concerns and was a true partner in assisting me based on very specific requests. Needless to say, he will be taking over the management of my systems moving forward. I highly recommend him to all.

Orkhan is absolutely amazing . He's incredibly prompt, reliable, knowledgeable, ethical, and…read moretrustworthy. I will use him again for all security needs I recommend him without reservation Thank you

Voice, data, fiber optics, cabling installations/testing/repairs…read more Interactive whiteboard, Smartboards, audio/video systems, ceiling mounted projectors installations. Friendly service.

These guys are good. We have been using them for many years, actually starting over 15 years ago…read more We have had them install two phone systems, wire the whole building for wired internet, and they were always reasonable about price. I think I have met all of the guys working for Sterling, Sean, Steve, Juan, Harold... I am not sure I have missed anybody but they were a pleasure. In summary, I don't spend much time writing reviews but these guys deserve a review and it is much over due. I would recommend them for any help or installation of a phone system, security system, internet wiring, voice, data, cameras (yes - they did that too )

Amazing customer service! John has been very communicative from the start and walked me through all…read morethe different options and helped me choose the right product for my building. Months after installation when I had questions about the product I reached out to John again and he instantly responded and helped out again.

Well, what can I say other than WOW. John installed outside cameras about 9 years ago. Today he…read moreupgraded our system. He told me it would be so much better because day and night would be in color meaning nigh time would be much clearer. I believed him but I was skeptical. WOW was he right. John is HONEST, RELIABLE, AND makes absolutely sure you want to make changes AND makes absolutely sure you are happy with results. Thank you so much John.