Prompt, professional, and reliable. I highly recommend Adam for any electrical needs!read more

Technician was professional and knowledgeable. Technician worked quickly and efficiently and had a…read moregreat attitude. No doubt for future electrical problems we will be using AR Electrical Services

I needed a new fireplace installed, and I was incredibly nervous about how it would fit and look…read more There was legitimately one model that would fit into my fireplace framing. Jason and Tyler were thorough and communicative through the entire process. It looks phenomenal! Tyler even replaced an exterior outlet for me. They were not just knowledgeable, but they installed the fireplace expertly. Jason and Tyler were friendly and I can't wait to hire them for more work in my home!

First off my house almost caught on fire from a faulty outlet. I panicked. I went on Facebook…read moremarketplace in hopes to find somebody and it wasn't too long after I made a post desperately trying to find somebody to help me after my post I got a message from Smart climate which I am so beyond grateful for because I could've just gotten any old person, but I will tell you I dealt with three different people one which was the owner and several of his employees and I feel like I have known them my whole life. They are fabulous. Great personalities really care about your issues and care about getting them fixed and in three days, I had an extensive electrical change and a new panel in my house and I was thrilled and I felt safe and then today they were here again doing a little more work I couldn't ask for a better company to work with. I've been in the customer service business for over 50 years and I absolutely recognize their professionalism and their willingness to be there and help. They are all truly authentic kind, caring professional people that I would trust with my life. PS they truly went above and beyond!!!

Ghosted an appointment made weeks in advance. Followed up by not answering the phone or returning…read morevoicemails to understand if anyone would ever show up. Not recommended.

Varsity Electric has won my business because they not only do good work, they really care about…read morecustomers. And they follow through. I have used them for a couple jobs, but the best story about them is this one: Five years ago I had them install an EV charger in my garage, which is separated from the house. I dug the ditch myself to save some money, and they came and installed the conduit, the plug, and the charger itself. Recently I was looking into upgrading the charger for a new EV, and discovered that while I had paid to have them install a 50-amp circuit for the charger, they'd only installed a 30-amp circuit. And this wouldn't work for my new charger. So I called them and the following week they were at my house, digging a new ditch (they had to install larger conduit), and not only installing a new circuit, but adding a subpanel in the garage to handle the EV charger and garage lights/plugs. All under the 5-year-old contract without an additional charge! Everything is working great, and I have nothing but good things to say about their professionalism, friendliness, and commitment.

What an amazing company! Matt came out, gave an estimate and…read morestarted to work on the panel the next week. This is the second time we have had them out, well worth it! They were on time, Matt did a walk through with one of his electricians and they started immediately. I am so pleased with everything they did. Prompt, professional, cost effective and just an all around great company. I will now only use Synergy!

Matt's 3 man crew did an excellent job on installing a 18 kilowatt Generac on the side of my home…read moreas a backup in case of power outages. I purchased the Generac directly from an online distributor and send photos to Matt to provide me with an installation cost. Costs were in line with other proposals. His crew arrived on time, drove super clean trucks with all the detailed parts inside, and I could tell they were very experienced with installing Generac. Crew was very good at explaining what they needed on my end as well as giving me instructions on the generators keypad inside the enclosure and the keypad/switches on the Transfer Switch panel mounted on the house. They tested the generator by turning off the utility power (same as a power outage loss) and the generator came on right away. It worked as designed! Very happy with the install and testing which took almost 8 hours. They really know what to do and supply all the wiring and parts needed. Excellent! Gary

We have hired Gavin's team for two jobs this year, the first to install fans in two bathrooms and…read morethe second to replace the flourescent lights in our kitchen with recessed lights. We have been consistently pleased with the quality of work and overall professionalism. This week, we finished up the kitchen lights project. While doing the kitchen lights, they realized that due to the old and rather complex wiring of our house, we had to solve for a couple unexpected issues. The most notable issue was that the new arc fault breaker kept tripping when we turned on a hallway light. His team diagnosed the issue and solved it quickly. The primary job took just part of one day, but identifying the unforseen issues and getting the parts stretched it out another couple days. However, the entire time Gavin was in communication with us. He emailed and called to provide updates and to schedule his team ASAP to come by. We were very impressed by the customer service and happy with how these projects turned out! We will call Gavin's Electric again for future projects.

This is the second time we have had Gavin's Electric. Again, they arrived on time, the work was…read morecompleted without any problems. This is definitely a company to hire for all your electrical requirements.

My contractor subcontracted this company. They quoted me a ridiculously high price for their work…read more It sounded too high so I hired electrician at Hunts Services to do a quote just to check my options. Turns out I was quoted a price higher by 2-3 times. I had Hunts inspect the work and the electrical pipes weren't even buried properly. Good thing I didn't follow through with the job. Though I am appreciative that they worked on my home I would like all options out there. I understand the company needs to make money, but us customers only have so much to spend. Suggesting work that isn't needed and giving much higher prices is not a great way to establish trust and reputation.

Two electricians came out today to solve two problems at my home. They quickly fixed the first…read moreproblem but couldn't diagnose or fix the second one. One of the electricians tried to reach his supervisor to consult but was unable to reach him. The bill was $385.85. I was told their basic charge (for the first hour) was $300 "due to COVID." BS! And then they charged $25 because the electricians drove here (Gig Harbor) from Olympia - despite the fact that the company is listed as being in Tacoma. Never again. We got robbed.

Jonathan and First Light Veterans Electric did an amazing job. I highly recommend them. Great…read morecommunication, friendly, they clean up after themselves and they arrive when they say they are. Give them a call you won't be disappointed.

From the owner: First Light Veterans Electric is a small family owned electric company focused on providing amazing…read moreservice and great Value. Always a Veteran and First Responder discount

After setting a date, I sent a message to firm up a time. After sending a follow up message, they…read moresaid they didn't work in my area.

Do they install in-ceiling speakers and a custom surround sound setup? Yes…read more Do they install custom under cabinet lighting? Yes. Would I hire them for any future projects? 100% yes. Chase is prompt, efficient, personable and professional. He is the model contractor you want working on your projects. Extremely knowledgeable with plenty of experience to back it up. Very clean installs!

We asked Green Line to give an estimate for several small projects on a house we just bought in…read moreUnion. Jim, the owner, was extremely responsive and honest in his dealings. He sent two workers that were wonderful and did a great job. They. Completed everything we asked on time. W

Jim was fantastic. He was super responsive, very fair in pricing and has even been there to help in…read morea completely unrelated area. I will absolutely hire him again when we are ready to do another project.

Several years ago Washington Water Service purchased the water system we have been on for almost 50…read moreyears. We have had few problems with either company; however, based on recent service responses I must say I am impressed with Washington Water Service. Recently we have had a couple of episodes of colored water; just enough to be noticeable in a full clear tumbler. I emailed them Thursday night and received two nice voice messages Friday morning saying they didn't know of any problem, but would notify their local service department. Friday afternoon a service technician stopped by and check our water meter and quality. He was very pleasant and remarked that he usually didn't get a chance to talk customer and appreciated our chat. He said the cause of our turbid water may be high demand this time of year which may stir up a little sediment in the pipes. If it continues they will flush their lines. Bottom line: It was very refreshing to deal with very nice real people instead of wasting time on the computer trying to find answers as most businesses, and government, expect you to do.

I have been with WWS since 1986 and what I would consider a good customer. I have my payments set…read moreup on auto through my bank so I don't have to worry about monitoring my bills. Apparently last July, WWS service changed their billing system to include every account number of their customers. I was told today that their new system would not accept the account numbers currently assigned. Keep in mind this is 8 months later and the first I am hearing of it. In this day and age, I am calling "bull" that they couldn't figure out how not to disrupt the customer. I work for a company that had the same issue and it was a matter of a quick programming change, adding some zero's to the number to allow for the transition for the old customer to not be impacted by the change. Second, WWS choice was to take the time to return my checks instead of cashing them, stating they do not have time to go in and fix the account number and that it is my responsibility to do it. Really? You have the time to return the check but not to deposit into the correct account? Obviously they can tell what account the checks belong to, as taking the time to return the check to me as a way of punishing me verse making the adjustment and depositing the check then perhaps giving me a call months ago is poor customer service. The attitude from Caroline was very snotty, It came across as a scolding and how could I not have taken care of this. After I asked her can't she just deposit the check today her response was, "no, if I did that you would never change the account number and we need people to fix the account numbers, we don't have time to do it and I am returning your check." I am laughing right now at the horrible level of service. Again I have been a good customer and lived in this area for 33 years and have known the water company to always be community oriented, kind and easy to work with. I suspected that something must have changed as this was not the company I had come to know over the years, and yes as I started to look up who I could complain to I found that our local water company had been bought out by the California Water Service Group. Now it makes sense, hey California, get it together, Gig Harbor is a small community and does not want to be treated with the disrespect that the customers in California are treated with. Just because you are a utility company does not mean you can get away with being horrible at customer service. FYI, this is not Caroline's issue, it starts at the top. Unreal