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    Penhall Barbara D CPA

    3.0 (2 reviews)

    Services - Penhall Barbara D CPA

    Accountants

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    9 years ago

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    Rupert & Associates - Stephen Rupert, EA, CEO
Rupert & Associates, PC
Buda, TX 78610

    Rupert & Associates

    (14 reviews)

    The staff at Rupert and Associates are top notch, honest and trustworthy. I no longer stress over…read morefiling taxes because I know Stephen has my back. I am always so surprised at how much we get back on our returns, thanks to Stephen. I love that I can do everything through the online portal and I can look back at past tax returns (I never know what to do with paper copies). You can't find locally owned, and trustworthy companies anymore. I highly recommend getting in touch with Rupert and Associates for your tax needs, you will be beyond happy with what they offer.

    I am writing this to warn other business owners about the significant accounting errors and lack of…read moreaccountability we experienced at Rupert and Associates. We worked with this firm for two years, and it proved to be a major setback for our operations. Despite being assigned a "QuickBooks expert," the firm failed to manage our Housecall Pro integration correctly--continually insisting we simply unlink it. As the business owner, I was eventually able to coordinate with the software providers myself and fix the integration settings within just two weeks. Because our books were not being reconciled monthly as promised, we were advised to file 2024 taxes that were admittedly inaccurate to avoid "correction costs." This resulted in us overpaying on our tax liability based on flawed data. After I hired an independent bookkeeper in late 2025, they uncovered over 700 uncategorized transactions dating back nearly a year. Most damagingly, the firm underpaid our Q3 and Q4 Texas state sales tax. I am now personally responsible for the resulting fines and penalties. Despite these documented failures, the firm still charged $1,000 for "work performed" during the period these errors occurred. When I reached out to the owner to dispute this, they refused to take any responsibility for the penalties their mistakes caused. If you value accurate bookkeeping and a firm that stands by their professional work, I strongly recommend looking elsewhere.

    Greater Texas Credit Union

    Greater Texas Credit Union

    (4 reviews)

    The personnel at the Kyle location are very knowledgeable and friendly. They have always been able…read moreto assist us with any situation we have presented to them. THANK YOU TEAM KYLE. Josie S.

    GTFC used to be AMAZING!!!!!! It used to be a REAL credit union that cared about its customers…read more Over the past 4 years everything has changed! The level of customer support is trash! The ability to resolve fraud inquiries is impossible! The bank located near to me used to have the drive through stay open until 6 so people could actually use the bank after work! Today my husband tried to use his card to purchase some tires. It flagged his card, which is fine! I would rather the bank double check a big purchase than have fraud happen. The issue is after we talked to fraud services they said our card was available and would be okay to use after 3-5 minutes. We waited 10 minutes and it still declined the purchase. We called fraud services BACK and the agent was ZERO HELP! We got "your card is no longer blocked you have to wait a few minutes before you use your card" my husband tried to use the card again DECLINED! I do not understand how you can keep us from accessing our money! This bank needs new management! A credit union is supposed to be better than any big bank, but now you are worse than a big bank! We're tired of this! Do better! STOP OUTSOURCING YOUR FRAUD SERVICES!!! An outsourced company isn't going to treat YOUR customers as well as the employees who actually work for your credit union! The only saving grace an amazing lady named Ruby who took the time and had enough patience to help us resolve the issue!!! She actually works here. She isn't an outsourced employee who doesn't care! Ruby was AMAZING. HIRE MORE RUBYS!!!!!

    Penhall Barbara D CPA - accountants - Updated May 2026

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