By far, the worst place I have ever gone to have my taxes done. Very unprofessional to have a dog…read morewalk around and use the bathroom all over the carpet. Aside from that. The woman, guessing owner, was rude and passed me off to what seemed to be a new person who had to be walked through on how to do the taxes. It took them all but 5 minutes only for her to say I owe 1500. Did not even ask if i had any dependents, I have 2, or any medical expenses, which i also do. Long story short, she said i owed because my employer failed to do something in their end. So basically i owed taxes because if my employer and to take it up with them. Went to a couple places elsewhere just to make sure and got a nice refund and nothing owed. It was a simple w2. Trash place and had the audacity to ask me how do i want to pay.

The Tax Wizard saved me!! My taxes from the year prior were all messed up. Kim was very patient…read moreand organized in getting my taxes prior fixed. Her staff is excellent will only be doing taxes at the Tax wizard for now on!

Bill Simonet skips out on paying vendors who perform services he contracted them to do. Bill hired…read moremy company and signed a services agreement in August 2023. The services were performed/provided to Simonet for nearly 6 months and in accordance with the contract. It is now 2026 and Bill has failed to keep his word or deliver on his promises of payment. He currently still owes $15,000+ and has stopped responding/communicating.

Very Informative, transparent and honest firm who go out of their way to help families and business…read moreowners succeed. Great people all around. We couldn't do it without them.

Talk about genuine customer service and transparency. It was so awesome to go to this bank and just…read morebe treated like a human being and have conversations like everyone there was your personal friend. Not to mention the incredible about of information and savings options that are offered. Would highly recommend!

Great place to bank. They have several convenient locations. People are friendly. Easy to deal with.read more

I am writing this to warn other business owners about the significant accounting errors and lack of…read moreaccountability we experienced at Rupert and Associates. We worked with this firm for two years, and it proved to be a major setback for our operations. Despite being assigned a "QuickBooks expert," the firm failed to manage our Housecall Pro integration correctly--continually insisting we simply unlink it. As the business owner, I was eventually able to coordinate with the software providers myself and fix the integration settings within just two weeks. Because our books were not being reconciled monthly as promised, we were advised to file 2024 taxes that were admittedly inaccurate to avoid "correction costs." This resulted in us overpaying on our tax liability based on flawed data. After I hired an independent bookkeeper in late 2025, they uncovered over 700 uncategorized transactions dating back nearly a year. Most damagingly, the firm underpaid our Q3 and Q4 Texas state sales tax. I am now personally responsible for the resulting fines and penalties. Despite these documented failures, the firm still charged $1,000 for "work performed" during the period these errors occurred. When I reached out to the owner to dispute this, they refused to take any responsibility for the penalties their mistakes caused. If you value accurate bookkeeping and a firm that stands by their professional work, I strongly recommend looking elsewhere.

The initial consultation went great. Seemed very attentive and ready to help with my 1st full…read moreyear's business taxes. That couldn't be further from the truth. This firm didn't help, guide or strategically do anything for us. I'm a small owner operator plumbing company. Every dollar helps as I'm sure most can understand. They weren't punctual. Weren't professional. Weren't courteous or friendly in the least. Expected us to know everything they needed. Multiple times came back saying more information was needed after us asking that question ahead of time. I don't suggest using these people. After further communication and finalizing the taxes, absolutely nothing changed. I still recommend finding a company who actually cares about thier clients. After acknowledging my concerns, they said take it or leave it basically and they weren't doing anything else. Unless I paid additionally $250per hour for more advice or strategy basically. I couldn't be less satisfied and feel we did all their work for them. The response is comical and extremely vague to cover the truth. Blain is the office manager. She made that extremely clear by answering EVERY question with "I'm not a tax person so I'm not qualified to answer that". So in theory yes You were responsive but accomplished absolutely nothing. The phone call that I personally had with you, I had to ask you at least 10 times to quit interrupting as you tried picking apart every sentence I said. Instead of listening to the whole experience you were asking about, which would help you better understand that situation in entirety. But yall are a spam tax shop and nothing more from mmy experience. I got absolutely no tax advise. No tax strategy talk. I paid yall in full what you asked got months ago. Took until the last day to get it done because nobody cared to help. Terrible all around

I came to return my Internet equipment because I upgraded my wifi service, I brought all the old…read moreequipment in the original box that was sent to me by Spectrum. The lady at the counter told me that they were full and couldn't take their box nor the chargers of the equipment or the cables and it was my responsibility to dispose of them. Terrible experience!

Spectrum's service as a whole hasn't been ideal over the years. But we dealt with it. Today we were…read morefinally moving out of state and thus needed to cancel. We tried doing it online, but got told we couldn't. So we tried doing it over the phone, but got told we couldn't. So today as a last resort, we went in person to this location to return our equipment and cancel the service. Three guesses what we got told. That's right, we can't cancel our service OR return the equipment. They say it's because the service is still in another family member's name, so only that person can cancel. Even though we TRANSFERRED the account three years ago to our name. The fuckers honestly just want to keep the account open and stealing our money for service we aren't getting. The employee was really unhelpful. I know he could have resolved this for us, but he just didn't want to. He is a bad employee. His name is Shawn. You don't have many internet options, so you may too find yourself with Spectrum. When that occurs, I pity you. My condolences.

We went there at 2:40 and there was a long line. Only 1 teller!!!! 3 people behind us left…read more Not first issue with this bank either. If you are customer go to the one downtown in San Marcos farther drive but friendly and run the way a bank should be. Or just find a new bank!

Fuck no i don't recommend this business but it's the lesser of many evils. They constantly get…read moreinvestigated by the FDIC for overdraft policies. They are not in existence for customers. They are in it all for the Benjamin's they can obtain from the small insignificant people of society. Their home mortgage operations is the greatest Ponzi scheme of all time second to social security.

We've been using Jamey with Sheffield for a number of years for our company books. She is…read moreresponsive, personable, accurate, and a crucial member of our team. We couldn't do business without her!

We recently became business owners and were looking for a bookkeeping service to meet our needs…read more After several interviews we decided to go with Sheffield Bookkeeping and glad we did. They have met our business needs. Jamey has been super efficient and always on top of our books. She is always responsive, helpful and super knowledgeable. She has helped me and guided me so much with all the tax and comptroller accounts that can be quite complicating when your new to all the aspects of a business. They have made it easy so we are able to concentrate in the production of the business. We needed professionals and that is exactly what we have experienced with Sheffield Bookkeeping!

Takes forever to make a transaction. They need to hire staff to keep up with customers...read more

Chase bank like all others don't hire enough people. To wait to withdrawl money or do a deposit…read moreshouldn't take 20 min. Prior to covid people wo4ked now businesses want to work with less and expect the same revenue. Chase needs to do better. This is ridiculous. Hire people!