We called Penguin because our ket would not open the door and the FOB had been broken for a long time. It was a cold and rainy night and he came out late night on a saturday night and got us in and made a new key/FOB. And aas very reasonable on the price. read more

I waited for Penguin locksmith to reply. Finally after posting a poor review the owner called me. He said he would replace the fab he made for my RAV4, if I come to his location. I will give that a try. If I'm successful, I should be able to change my rating from 3 to 5. Time will tell. Stay tuned. read more

Made 2 calls, set up 2 different appointments and they never showed or called to say why. Definitely not professional or reliable. Will find a professional company to help me! read more

STAY AWAY!!! Look at the reply they gave. NO ACCOUNTABILITY horrible business do not come here I do not recommend this place and honestly I do not how these people are still in business I needed my ECU reprogrammed to match a new master Key on my Lexus rusty said he could do it after 3 hours of BSing me he said he needed to take my ECU home and take the ic900 chip out of the board. Paid him 300$ to do it and I got my ECU back fried burnt and The chip wasn't even soldered on the board AT ALL i called him up he said "I DiDnT HaVe TiMe So I GaVe iT tO mY fRiEnD" and now I have to buy a new computer and out money. I have pictures under a microscope of the work I would not trust them AT ALL wish I could post these pictures but it won't let me !! Beware read more

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Black large SUV cut me off at Alvernon and Speedway, then flipped me off. Great business appearance with your LOGO on your car!

Thank you Penguin Locksmith! Your help went above and beyond helping me get in my truck, make two sets of keys and a spare for my other vehicle. You drove so far and charged less than my local place. We really appreciate you and would recommend you to everyone! read more

We are from out of town, but came into Tucson for personal business. I made an appointment a few days ahead of time with Russell, and we met at an agreed-upon location. He was knowledgeable, kind, cut me two new keys and programmed the fobs for me on the spot. If we ever need any other keys cut or locksmith business done this is the gentleman that we will be calling upon. You can't go wrong with Penguin Locksmith. read more

Penguin Locksmith - A person holds two car keys, one with a black and gray remote and the other with a red casing, inside a vehicle. - Keys & Locksmiths Near Me - Tucson, Arizona

"R." came out promptly on an emergency lockout request on a late Sunday evening. I was new to the area and had to call an out-of-state friend to make these arrangements since I didn't have access to my phone. Although he was not able to gain access to the premises due to the security locks, he explored and exhausted all possibilities to help me out. I appreciate his positivity and professionalism. read more

Would highly recommend. He's got all the professional equipment and skills needed to cut and program keys both on vehicle via Obd and on bench. Can remove microchips perfectly, I've seen his work station, he's got it all. Gets the job done the right way. Don't take your computer to a mechanic take it to him if you lost all your keys. Did a good job on my Lexus. read more

Called him to change locks. Appearance was horrible- one panties hiked, too small faded t shirt. Arrived late- immediately complained he hurt his back and was not excuted about doing job. The searched for every reason why not to do job. I had him leave the property. Call anyone but him! read more

Came out quick, super nice guy opened my car door in under a couple of minutes. Price was exactly what was quoted over the phone 10/10 would recommend. Also was very helpful in offering services for spare keys at his shop. read more

On May 27th, we paid Rocky $250 to make a duplicate key set for our Mercedes, which he programmed at our home. After he programmed the key fob, we noticed that he had failed to cut the emergency key, which is inside the key fob. Rocky assured us he could get the key cut and we waited...and we waited. After several weeks had passed, we called Rocky to get an update on the emergency key. He indicated that he didn't have the bit to cut the emergency kit with and he couldn't afford to buy the bit because he had to bail a relative out of jail. So, the wait continued. Less than 2 months later, on July 19th, the electronic key failed. Mind you, we also still do not have the emergency key that we paid for on May 27th. After getting rescued with the spare key, we immediately called Rocky. He initially said he could try to reprogram our key, but that option was taken off the table because he said he didn't have internet access. After a lengthy conversation, Rocky finally agreed to refund our money through Venmo and we gave him our Venmo account information. We even offered to return the bad key by mail so he could get reimbursement from whoever he purchased it from. He indicated at that time that we would have to wait for the refund until he's done a couple more jobs (he was broke again). It's been three weeks and today, Rocky said he would NOT give us a refund because we opened the key fob to replace the batteries (as he suggested) instead of having him check it when the key fob failed. Meanwhile, we still don't have the emergency key to open the car if the electronic key FAILS! His final comment to us was "even if I wanted to refund you part or whole, I'm broke." Bottom line...Rocky is totally untrustworthy. Don't give him your money unless you are certain he's completed the job, and then hope the parts don't fail. As for a 2 year "warranty"...forget it! read more

Very nice guy. Professional. Great price. Completed the job quickly. Made and programmed a key for my 2022 Chevy Equinox. Will use him again for sure. read more

Had fob go through the weekly wash. I Contacted Penguin and arranged for them to do a home visit. They programed a new ''upgraded fob for my truck , and cut two axillary keys. Great service, easy to work with and fair charges. I am more than happy to recommend their services. For any of your key, lock, or fobs needs. ***** Business read more

Quick, efficient service. Better pricing than others including spare keys so hopefully I don't get locked out again!! Would highly recommend!!! read more