Great service, price was average and best of all didn't try to sell me extra things I don't really need. Always fair and honest.

Went here for a smog check & they denied us service because there was no bar code on our registration? And said if he entered the VIN manually .. that it would be illegal? Took the car down the street to speedway right after & we had no issues there. read more

Been coming here for years. The owners are very kind good people. Was waiting for my vehicle to be serviced one time and they offered me food from their own table. That kind kindness is priceless and why i keep coming back read more

The folks at Pengo complete auto repair are very professional to the point and thorough in their work. I will highly recommend them to get your maintenance and your smog check completed. I didn't have an opportunity to do any major repair work so I don't know if they also do that however, I believe they do. read more

Today I called to try and make an appointment for brake service and the lady that answered was so nonchalant, very short and seemed bothered by call, she only said 3 words to me under her breath and I could not understand her , when I said thank you for time have good day she said nothing so I hung up. I am so sad by this as times are hard spending money we have to be smart about spending and I rather help small business but in this case I will not use this small mom and pop shop and go with my car brand company service department. Pengo I am disappointed with your staff phone customer service NO GOOD read more

I brought my Avalanche here about 5yrs ago because I was handing it down to my oldest grandson and wanted to make sure it was in good condition, I was always taught to keep up maintenance on any vehicle especially the oil changes. Very little was done to my Avalanche and after $1,000 of maintenance it was a great Christmas gift. It had just under 92,000 miles on my 2004 Avalanche. That truck lasted 5yrs for my grandson, even tho he never took care of it like I did but that's what happens when you give someone something ilfir free instead of saving and paying for it on your own. We took my wife car in '14 Buick LaCrosse it was the intake sensor and the battery for the car remote. It was a lot less than what the dealership would have charged, another great experience with Pengo. read more

Went to pengo for Smog super expensive $60 most places $40 didn't pass. It's a 2014 Nissan!! They still made us pay. I called them they refused to give money back and if we go back they will make us pay again!!! read more

I've been taking my car here for smog testing for years and they have been very honest and reliable. It is a family business that has been around for a long time. My parents used to take their car here for things like oil changes and transmission work. They are reasonable as well. read more

I took my cars for smog check every year, one or two cars per year. I was there two weeks ago and the owner become enraged that I questioned the reasons for the var failing the test. He noted, that maybe he did not speak English well enough to explain. However, his demeanor with customers before me was completely different. I will not return to Pengo and will advise my grown children to stay away from this place, as they had followed me in using the shop for their owns cars. read more

I was very disapponted with this place. I took my suburban to get smogged. My car passed the test with their machine. But they failed me just because their visual test did not passed. And all they wanted was to sell me new catslytic converters. I mean if my truck passed the emission test from their machine. Why force a client into buying new catalytic converters if my truck dont need it. And i meant to put 0 stars for this business. read more

Pengo Complete Auto Service - Auto Repair Near Me - Hacienda Heights, California

mechanics are knowledgeable. we have been going to pengo for service for more than 15 years. the owner is honest and fair and makes sure we understand what is wrong with our car, how long it will take to fix. after service he explains all the charges for the services. absolutely no complaints. we are very satisfied customers read more

I made it very clear as to the type of vehicle I have down to the make and model. As a smog shop you should be very familiar with the various vehicles. And I did say it was an SUV. Thank you just make sure your phone person understands. read more

Pengo Complete Auto Service - Auto Repair Near Me - Hacienda Heights, California

Oudi and his shop have always been there for me since I purchased my car many years ago. I've always had nothing but a positive experience with Pengo. With twenty two years of history serving the community even before there was a 60 freeway across the way. He has built a reputation of being a great and honest mechanic. That's the word that you should look for besides stars "honesty". That's the word that will help your car get back on the road with the repairs it truly needs not tacked on to charge the customer more. Instead of leaving bad reviews for your one time at Pengo go again and look for a true evaluation before casting judgement on a one time experience that probably was more of a misunderstanding. Update 2018: My last post was from a year ago, my favorite car Scion TC sold. Now I'm driving an economical car and guess what? Pengo still is there for my regular maintenance, oil change, brakes, etc. Pengo keeps my car running reliable and there service is reliable too. read more

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Please don't come here for service. They will tell you one price before service and charge extra after work is done without approval.

Took my car in to have a check engine light found out I needed new fuel injectors and the lower oxygen sensor they fixed my car but I checked the price for the Denso sensor $249 and 4 injectors $600 from different sources dealer Napa and Autozone found out they double the prices on parts, glad my car passed smog check and they do good work just over charge on parts read more

Took in my 17-year-old Mazda for a broken fan-belt. They took the time to go through the engine and remove all the shredded pieces. They got it running again for best price possible. read more

Cheapest Star smog test center in hacienda heights. Arturo the service tech was nice and helpful. A CLEAN shop is always good to see. Smog test was no more than 20 minutes. read more

Sometimes you have to look past the bad reviews in order to find a great spot! This place was definitely it! This place was very experienced and extremely friendly. I tried to take my car to a lot of places to get it smoged but they wouldn't do it because they didn't know how too. This place knew exactly what they were doing!! They did the work professionally! I HIGHLY RECOMMEND THIS PLACE read more

Pengo Complete Auto Service - Best service ever! - Auto Repair Near Me - Hacienda Heights, California

I needed a smog test for older 1979 truck, I've had the truck smog tested many times before at other stations and know what it cost and how long it takes. It usually takes 30 minutes. The test process hasn't changed much. So I decide to give this place a try. I go into the office and show my DMV notice and the lady looks it over and tells me it will take 3 hours to do the test. What a bunch of nonsense. Won't be coming here again. read more

Smog check for $49 as quoted on the phone, friendly service. They've have been there for 22 years for a reason.

If I could rate them No stars I would they did it to me twice already. I went there for a smog check and they failed me intentionally because they said that my pvc hose was broken and need to be replaced in order to pass the smog. They said it's a free retest but they will charge me $150 for just a small hose that is easy to replace with just a hand and also cost 8 bucks from the dealer, so I left and went to the other smog shop nearby the same day and ask them if my pvc hose was really broken and they said that it's completely fine so then I let them run the smog check and passed my car. I think that's it for me on that shop I'm done with their bullshit they've already did this to many people not just me forsure so PLEASE AVOID THIS SHOP THEY'RE SCAM!!!! read more

Smog Check In and out less than 20 minutes. $49.00 out of the door as Oudi had quoted on the phone earlier. I will definitely take my car back if smog check required next year. read more

This place is a joke. I was treated offensively and judged while I waited in the office for paperwork. also during the 3-hour wait for my smog, i noticed my tire was losing air when I asked if I can borrow an L wrench since this is an automobile service station. I was told I would have to pay 25 dollars to borrow a wrench for 15 seconds. Finally, when my car was put on the smog machine they told me they were unable to test my vehicle. I sincerely recommend going elsewhere. unless you like being judged by the staff and talked about in Mandarin. read more

Beware of this place! Their equipment is faulty,not functioning correctly. Smog mechanics there should be 're-schooled'. They will 'fail' your vehicle, when other smog shop's don't find any problems with the same car. read more

I was riding my bicycle down the road when my rear wheel started to get extremely wobbly forcing my chain to skip off the gear. The nut holding the wheel/axle got loose. I went in to ask them if I can borrow a 17mm wrench to tighten it so can make it home. I was turned away. I was literally told no with no reason. I even told the mechanic that he can do it (thinking liability issue) and they still said no. No to turning a wrench half a turn to tighten a nut on a bicycle. Your ethics are disgusting. read more

Pengo is my go to place for smog certification. Show up first thing in the morning and you'll be on your way before you know it. Never had a single issue. It's a wonderful family owned shop. read more

Excellent customer service. Took the extra time to find out the car history on a used car I was buying. Don't let their accent fool you, they are extremely knowledgeable and well versed. read more

AMAZING SERVICE! Friendly employees! You'll never find anywhere else like them. They are honest about your vehicle whether you need certain services or not. They bring proof to show you not just a piece of paper telling you what services you need like other places. DEFINITELY reccommend to everyone and anyone I know! read more

Car began acting up out of nowhere. Took it to this shop and they gave me a diagnosis sheet. The quoted price for a full repair was pretty steep but really needed to get it fixed. It has been 10 months now, since I took it to the shop. Hasn't had any problems since. They charge a bit but it gets the job done right. read more

I took my car in to ask if he can change my brake light switch and he completely denied me and told me he hardly does that so he didn't want to help me. read more

All these negative reviews this place has is all wrong. Went for a smog check. Quick 15 min and excellent customer service. Very friendly staff. This place is 5 star. read more

Its funny how the last post says Honest Mechanic, because I came here for a smog check and they told me that I do not have a catalytic converter on my car and that I need them to install one in order to pass the smog. But when i looked, I pointed to them, there is it. Then they said, your other catalytic converter. Am I stupid or something? I ended taking my car somewhere else to get it smoged and behold, it passed without needing to install any or other catalytic converter Dont get ripped off and find another spot to get your car worked on read more

I was going here for 2 years because its close to my work. I went there to smog check & change engine oil 2 days ago. Suddenly my gear shift button got broke while in the shop, they said they will charge me for it. Also, they did oil change last year and now this time they can not open the oil filter because it's closed too tight(which they did it last year!!!). They said they will charge oil pan for $200!!! My company trucks were serviced here before and they do not service here anymore because of this things happen all the time here. My boss told me not to go here, I should have listened to him. read more

Always the best price in town. They are honest about repairs and whether you need to do them right away or can wait. Have had several brake jobs done here and oil changes. It's not one of those giant corporate mechanic places so you might have to wait a bit longer but no service I have had has taken more than a few hours. Just have someone drop you off or kick it at Pepes up the street. They are quick and professional in my experience. read more

Perfect example of don't judge the book by its cover! Very professional and friendly staff. Especially Oudi! Gotta love Mom and Pop Store! read more

Friendly and Genuine people, Fast and Homest service. It's becoming more difficult to find businesses now that put their customers first before the almighty dollar. Because of their integrity, I am now a repeat customer. Try Pengo and see for yourself! Cheers all. (Aside being a satisfied customer, I am in no way, shape or form, affiliated w Pengo) read more

Used to take all 4 of our family cars there, until today....I had my sone drive my 2000 Ford Expedition to the shop for a simple smog check. My son texts me to tell me he's being told it's going to be $99.00 because it's an expedition and it requires 3 tests???? I have never heard of such a thing. I call my son right away to try and understand what he's talking about, my son tells me he can ask what 3 tests are needed because he's standing at the counter. I hear my son ask " what 3 tests are needed, my fathers on the phone and he wants to know? The person answering stuffers and says " oh it's because an expedition I have to charge like it's a 2018 model. WTH, I told my son turn around and walk away he's trying to overcharge us! Anyone with a newer car knows you don't have to smog a car until it is 5 yrs old. read more

Don't smog where they do repairs. Came in for a Smog after purchasing a used car. I waited around half an hour before they brought my car in. They took another half hour to do the actual test. I was failed due to a visual aspect of the inspection. Some places let you know that you're missing a part, especially if it's one that is in plain sight. Well I got charged 40.25 for failing. When I asked what the part was they said were unclear and said that the repair would cost 150. I did my research and the part cost 30 at most. 120 for labor.. Here's the best part, the part that I needed was a vacuum surge tank that you can literally buy and plug into the egr system. Takes seconds to install. 120 labor for that.. Unprofessional to say the least. Used to be a loyal customer for years. Not anymore. read more

mediocre service i guess if your not a regular. you dont get the full treatment. the lady at the front desk was kinda rude but oh well

Honest people provide honest service. It is a family own shop. They are effective and transparent with pricing. Highly recommend.