I stopped in today to exchange a gift I couldn't use due to allergies. It was new, in the package,…read morewith tags intact. The person who greeted me asked if I had a return. I said I'd just like to exchange a gift. She asked who had given it to me and I gave her my friend's name. She said they would not exchange without a receipt. I said I didn't have the receipt (it was a gift) and I felt it would be rude to ask for one. She said if I didn't want to ask for the receipt they wouldn't exchange- even though the transaction is in their POS register. They not only refused, they did it in an incredibly rude tone and manner as I'd barely made it inside the store and was very polite. I just turned around and walked out. I'll never go back. Buyer beware- do NOT buy a gift here!

My mother and I came today (3/17/18) for the on sale clothing…read moreExpensive even when on sale ($15 for a dress that was on"sale") they have cute clothing Workers weren't to friendly nor helpful Nobody asked to see if we needed help Not to impressed on prices I'd rather shop with Lularoe Most clothes weren't marked with a price Cheapest clothing item I seen was solid legging for $10 which wasn't on sale I'm guessing but who could tell

I LOVE this store if you want a unique purchase here is your place to go and the customer service…read moreis so personal!!!

I was floored to find cute clothes in Lynchburg that didn't come from TJMaxx, Target, or…read moreFrancesca's. This place is affordable, adorable, and local. The owner chatted with us for a while and knew a ton about the area...safe to say she's awesome. They also do some really cool collabs with local artists and they have a sister shop on Main Street.

This address is for J. Crew's and J. Crew Factory's distribution center that transports and…read moredistributes merchandise. For many years, I have been a customer of J. Crew and J. Crew Factory. A decade ago, I loved their clothing designs, and in recent years, the styles have changed and have not fit my personal tastes so much. I wish that they would bring back their classy, timeless styles from the past. Nonetheless, I still occasionally shop here for clothes. This month, J. Crew Factory had a promotion for an extra discount on sale items. I bought a pair of jeans for only $12 plus $7 for shipping and handling! Three days, later this distribution center mailed my jeans. Two days later, the UPS through the USPS delivered the package to my home. I like the jeans, the price, and the delivery.

J crew has a great facility , the staff and managers are really good there. I look forward to…read morecoming back and checking them out.

I love this store. They sell at prices way below retail. Every week, there are sale items. I have…read moreconsigned there many years. I don't have to price it or see it again. If it doesn't sell, it gets donated to charity (usually animal charity). Then when I shop, I have money in my "account" to spend!.

Don't consign here. The reviews you may have read about them "losing" your stuff is true--it's…read morehappened to 2 people I know which makes sense because they struck me as lazy and rude. They have cheap items but I'd rather go to a nicer consignment shop with friendly owners who take pride in their business.

Very happy this place is under new management. Gloria is friendly, professional and sincere!…read moreClothes pricey but worth it.

GLORIA is a rock star!! I'm not a 'dress-up' kind of gal .. Gloria helped me find an awesome…read moreoutfit for my niece's wedding. Not only did I feel comfortable in it, but I also looked great ;) She convinced me to try things I would have never tried on if I was shopping by myself. She really "assisted" me, listened to me about my likes and dislikes and immediately 'got it' when I was out of my comfort zone. Never had an experience with a sales person who was so helpful and so sincere! Additional info: The store is neat, tidy and organized :)

Love On Second Thought! So many nice clothes here and the staff are very nice every time I come in…read more They are good to sell to as well. They are very selective when sorting through the clothes, but most items they take do eventually sell. The prices are great here too.

This is a really nice consignment store. Obviously the prices are higher than at a thrift store,…read morebut most are not outrageous. My friend that was with me found two really nice pairs of winter boots at a good price, which she was looking for. On the furniture and home decor side, I found a couple of cute seasonal decor things at a good price and my friend also found some things for her new home. Everything is very clean, very boutique looking, and a very organized. The people who waited on us were very friendly.