I have purchased a suit; sports jacket and several shirts from R. Coffee and been very happy with…read morethe quality and the customer service. The staff gives excellent recommendations for the brands they have and of course the style and the fit. When I have a special occasion or need a new piece, they are the first place I visit.

After shopping with Rick for thirty five (35) years, the service that I have received since since…read moreRick and Will are no longer there has been less than satisfactory. I went in last week looking for a shirt for my husband to be told that "True Grit" no longer made this shirt and was directed to another shirt which I bought. I did ask if I could return and was told yes. I later looked up True Grit and found that they indeed still made the shirt and I was able to order which I did. When I went to return the shirt I had purchased, I was told that their system did not allow them to put the amount back on my card and I would have to take a store credit. This is not told to me when I asked is I could return and it is nowhere on the receipt that this is their practice. Now I have $300 on a charge card for a $150 shirt. If this is what there policy is, they need to tell you upfront or at the list print on the receipt. They could have offered a cash return knowing I was upset or at least get a new system that will allow them to credit your credit card.

Husband and I stopped by this store to find a suit for our wedding and the customer service was…read moreabsolutely horrendous. The older lady was extremely rude and almost seemed as if she was looking down her nose at us. Anytime was asked her a question she rolled her eyes and at one point she walked away shaking her head as if she was making fun of us to the other workers. Don't even get me started on her reactions when asked pricing questions. We felt absolutely humiliated and had to drop everything and leave. If they want to improve I highly suggest taking a look at making changes to the staff. I mean the store is in a mall. She acted as if she was running an expensive boutique in Beverly Hills.... She's in need of a major reality check.

Ethan, whom helped us with our suit fitting, was a phenomenal associate. He knew his stuff very…read morewell and was efficient at getting me fitted for my groomsman suit.

I was at Graves Mill Shopping Center wasting time and I came across this fabulous store. I bought a…read morepair of Alpaca socks because my feet hurt from neuropathy. They are absolutely wonderful!! I need to go back and get another pair. They have items for children, t-shirts, jackets, etc. The owners are very pleasant and professional.

From the owner: We specialize in offering all natural fiber clothing: Alpaca, Bamboo, Cotton and Silk. Our alpaca…read moreclothing includes sweaters, jackets, coats, ponchos, ruanas, socks, hats, gloves, scarves, and slippers. We also have stuffed animals with baby alpaca fur, and finger puppets for children. Our cotton clothing includes, tops, cover-ups, dresses, leggings, jeggings, t-shirts, tank tops, and summer hats. And our bamboo clothing includes men's and women's t-shirts, and women's tops, dresses, jackets, cardigans, and socks. We also carry bamboo bedding including: sheets,, pillow cases, mattress toppers, and duvets. We have a variety of jewelry items, rings, bracelets, earrings and necklaces. And we carry purses and totes.l

I was looking for a new pair of work boots and was very pleased with the attention to assistance in…read moretrying a number of different boots and brands until the perfect fit and boot was found.

Great store, loved the aesthetic and the wide variety. The car scent things were amazing, and they…read morehave a nice selection of tack and riding clothes as well. 10/10 recommend

I was headed to the library when the Immortal Forest sign caught my eye with its Norwegian black…read moremetal styling. I love me some of that so I had to stop. It turns out it is a goth type establishment. I'm not very goth myself but most certainly appreciate colorful makeup, black clothing and jewelry and the like. I believe they very recently opened so there was a huge selection of clothing but they have room for more. The goth woman (or man or whatever gender) in your life will LOVE the clothes, shoes, makeup etc. Yes--there shoes, jewelry, belts, bracelets, delightfully snarky greeting cards, pins and things for babies and children. I liked the coffin shaped crib for sale. The prices were great and the dude working there was great. I plan to go back in a few months and see what else comes in. I was happy to walk about with a funny card and cheek/lip color. I'm definitely checking back in a few months because I think they will have even more things.

From the owner: Whether you're a vampire, goth, metalhead, emo, obsessed with all things macabre, or you just love…read morethe color black, you will probably fall in love with us. Be warned... we bite (out of love, of course). Dark Academia|Goth|Metal|Dark|Emo|Punk Vampire owned boutique & blog Baby/kid Dark Academia|

Belk has been going down hill for years. Hardly any nice name brands anyone…read more If you do want to purchase items you have to search for someone to ring you up. Hardly any employees around. So long Belk.

We weren't greeted at all during our visit. This is never a good thing in my book. I immediately…read morenoticed how orderly it was at this particular BELK location. It was easy to browse and navigate throughout the store. We just stayed on the lower level but I believe there was an upper level. No one purchased anything but lots of after Christmas clearance and sale items were available. Decent store located inside River Ridge mall.

I went into the Lynchburg store at 8:29 PM to be greeted by a very rude employee making an "all…read morecall" announcement that the store was closing at 9 PM and all customers needed to bring things immediately to the register. I overheard two customers expressing their surprise and unhappiness. I wanted to try on a pair of pants at 8:40 PM and was told the dressing rooms closed at 8:00 PM. Totally ridiculous! I dropped the pants and immediately left! This used to be one of the best clothing stores in Lynchburg. Now I don't even shop here due to the policies as mentioned, rude employees and lack of selection. I can definitely see why they are struggling. Take your business elsewhere!

Wonderful place to shop, you're have fun I always find lots of wonderful clothes there that I can…read morematch with all of my accessories and good name brands.

AMAZING EMPLOYEES I…read morewas visiting spencers earlier this week, and there was a group of college students that came in and causing problems. They began using the s-x toys on each other in store leading to being kicked out. The store employees were wonderful in handling this and making sure that these idiots left other customers alone, and when they began to get physical the employees kept them from doing anything more than yelling. (Mall security kicked them out shortly after). Props to everyone involved, and props for professionalism

The environment was very welcoming thanks to Kayla. She was super friendly and relatable. I was in…read moreand out and overall very satisfied with the choices she helped me make.

I worked here from August 2016 to January 2017. There are many changes in management, which really…read moresucked. Every time a new manager was hired, they would hire more people- even though we didn't need as many as they hired. I'm not complaining, but it was definitely frustrating having to remind your own management that you existed. They put me, as well as many others, on "seasonal" and told us we would be back in August (2017). Somehow, none of us got called back to work. It would've been nice if we had actually been notified that we were no longer working there. I reapplied (I was told to do so by the current manager), and even got called back to a group interview. I was told that I was at the top of their list, and they were most likely going to hire me back... but I was never called back. I came in to ask why, and they told me that the DM said I didn't have enough sales to be hired back.. even though my sales were never bad and they had told me that they had already checked my sales and were impressed when I had been interviewed. --- Also, on a positive note, the stock room is pretty tidy, the employees are kind for the most part, the music is good, and it's a pretty positive environment. The shoes are good quality, and so are the other items they sell. The employees definitely try their best, and they deserve respect for the hard work they do.