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    Big Lots

    3.5 (2 reviews)
    Open 9:00 am - 9:00 pm

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    2 years ago

    Awesome little speakers pocket tunes amazing sound quality will buy more for gifts for the family

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    14 years ago

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    Walmart Supercenter

    Walmart Supercenter

    1.0(10 reviews)
    1.3 mi
    $

    My husband purchased some tires online for his pickup truck and had them delivered to the Walmart…read moreAuto Care Center for installation at store #2565 in Madison Heights, VA. The tires were purchased from Walamrt.com. The appointment was set for 11:00 a.m. today 7/10/24 and at 11:38 I received an email saying the installation service had been cancelled and a refund was being processed. What? When my husband got home I asked if he had gotten the tires put on and he verified that he did indeed, have new tires on the truck. I looked at the paperwork provided by this auto center and saw a completely incorrect address printed as ours. The address was in CT and we reside in VA! The employees did not verify our address or anything with my husband but I guess they assumed he drove from CT just to have tires put on his truck in VA. I have no clue what they were thinking, or better yet, if they were thinking at all. Now, I will have to say, the address they printed was in my address list as I once sent someone a gift from Walmart, however; the name on that address wasn't even close to ours. No one even verified my husband's name. I have now spent over one hour trying to contact someone in the tire center, but no one will answer the phones. They ring until I am automatically disconnected. I tried once to call the store and talk with the operator, who proceeded to say how sick she is of the tire auto care center not answering their phones and asked if I had tried to call them directly. Really? Um, yes, I've tried multiple times. She said she would page them and say there was an incoming call and that they had better answer the phone. She transferred my call and again, no one answered. Subsequent attempts to reach the store operator so I could ask to speak directly with the store manager were unsuccessful. I guess the operator(s) decided they weren't going to answer the phones either. I ended up calling the Walmart Customer Complaint line and the young man said he had received multiple complaints about this store and would immediately send my complaint via email to the store manager. Sadly, I don't know whether to believe him or not and in all honesty, I have no confidence that the complaint will even be addressed by the management. I will be looking for my refund which might be nice even though the service was done. This store needs to get it's act together or be closed. If they aren't concerned about losing money, I'm not worried about it. Not my job!

    This store sucks doesn't come close to how bad this store is save your time go to food lion. An for…read morehome goods an lawn hit big lots.

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    Big Lots - deptstores - Updated May 2026

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