The customer service is terrible...first of all, if you try to call their phone number, it does not…read morego through during "off business hours"....during business hours, you can leave a message, but no one ever gets back to you. The best way to ask for a refund or get some service is to use their email, which again, works best if you send during business hours...it takes a long time for them to respond and to provide any type of credit. I was very frustrated with their slow customer service.

Pretty good deals for the money here when buying on sale items, but you also get what you pay for…read more Everything I've gotten from here imitates the form of something nicer, but has workmanship issues. One a couple shirts, buttons fell off after only a few washes. On another shirt, the button was sewn on securely, but incorrectly. That's fine, in that you'd never really notice unless looking closely, but it speaks to the inconsistency and lack of quality control. A lot of the negative reviews are very negative due to quality or service issues. I think, if you keep in mind that you're getting mediocre quality and mediocre service, you can get very good deals here, but you have to understand that quality and service are both going to be hit or miss.

You get excellent service, tremendous advice, and the best suit you'll ever own. And don't think…read moreit's out of your budget. My biggest surprise is that the price isn't that far off from stores like Moores. While Moores has low entry prices, they always add stuff, and by the time I leave the store, I've always paid a lot more than the original sticker price. With Made2Measure, you know what you pay out of the gate. And when you compare the two, you get a lot more bang for your buck! I didn't expect that! I dealt only with Hugo and appreciated the way he did business. He was thoughtful. The measuring session went great. His recommendations were spot on, and I ended up with a fantastic suit and the most comfortable shirt in my life. Put simply, I'm sure if more people knew that a store like Made2Measure provides such a high quality for your dollar, I suspect more would go there.

I bought a suit from Made2Measure in December of 2020 for my wedding. I spoke with Hillel who was…read morevery helpful and a joy to speak with. The suit was fantastic. While expensive I would absolutely go back again. Looking forward to the next life event that will justify me buying a second bespoke suit! My wife loved the suit as well.

I wanted to buy a nice custom spring suit, but not outrageously expensive. I was a walk in…read morecustomer, and they accommodated me without an appointment which was good. The "stylists" were friendly and seemed knowledgable. My wife and I spent about an hour looking through fabric and having my measurements taken, which overall was fun. My sone small criticism at this stage was I felt they prodded me a bit too much into upgrading from "custom" to "bespoke", despite the fact that I had already agreed to spend what I consider a lot of money. After we finalized all details, they told me it would take 6-8 weeks to make and arrive. Eeeee. That's longer than I wanted to wait...but fine, good things are often worth the wait. Four weeks later, I received a call and was told they haven't even started making the suit as they don't actually have the fabric I selected. They then (albeit gently) again suggested I upgrade to "bespoke" so I could get a similar fabric. I was frustrated at how long it took them to identify the issue, so I ultimately asked for a refund and they didn't fuss too much and reasonably promptly refunded my credit card today. To give them the benefit of the doubt, they very well may have been a "one off" kind of mess up, but I lost patience and am now in the market for a competitor.

Got 3 suits at Garrison already, just ordered my fourth one just in time for winter…read more Team here know what they are doing, they know fashion and trends and how to make me look good. I didn't want to go to any old traditional tailor as I want the modern designer fashion GQ look, this is what they specialize in. Staff is nice and very relaxed here. Lots of people seem to like getting their wedding suits here, I'm not ready for that yet but when the day comes I will surely trust my big day to the guys at Garrison. Highly recommend.

Fabulous boutique! Recently under new management. The staff are very professional, helping us to…read morefind exactly what we needed. They offer a great selection of outfits for the whole family in a variety of different styles, both classics and current trends. Also surprised and impressed by the large selection of quality jewellery and accessories. Shopping here was so enjoyable and easy, having everything in one place, one stop-shop. To top it off, they're competitively priced, great value for this calibre of garments. They are a great time and money saver. This place is a gem! So glad we found them, definitely our new go to fashion experts.

This place should be shut down by the better business bureau. I ordered my wedding outfit months…read morein advance and was told that it would be ready two months before my wedding. I gently reminded them a few times when it was late and they kept reassuring me it was on its way. I received the skirt one week before the wedding and the top the DAY BEFORE. No apology - in fact they were rude and made it sound like it was my fault! It needed serious alterations - the zipper was cheap and flimsy and didn't work properly - when I pointed it out to the owner she accused me of deliberately wrecking it when I tried it on in their store - the gall! After being two months late with my dress - she not only didn't apologize but accused me of being a vandal! The proprietor is a complete crook and is mean! mean! mean! I had to find a tailor who could fix it (I ended up going to my local drycleaner on the Saturday of a holiday weekend, the day before my wedding, begging them to redo the wonky zipper and to fix the top which didn't do up properly). It was so stressful since I was getting married in less than 24 hours! We had no other problems with any other vendors - even my parents, who know how business can be done in India sometimes, were shocked at her attitude. Never go here - the proprietor is dishonest and mean. I have never had such a bad experience with a store in my life, ever.

I've been going to Don Lee and the team at Trend for 15 years and had 15 or 16 suits and jackets…read moremade by Trend. Trend is one of the only true bespoke (not made-to-measure) tailors left outside of Savile Row, London and the workmanship is exceptional. It's a process that takes time and it's expensive (although cheap relative to other bespoke tailors), but if you want the best quality there is no other tailor in Toronto that can compare.

From the moment you enter Trend Custom Tailors, it becomes apparent that Don Lee is an artist. The…read moreever-evolving decor highlights much of his artistic brilliance and creativity. I must point out that this is not an alteration service where one brings their pants to be taken up an inch. This is a true Bespoke tailor shop where you will receive a personalized consultation with the tailor who will be cutting the cloth you choose, hanging your sleeves, and fitting you in your new suit at the end. The shop features glass work that the proprietor has had commissioned from students in the arts at Ryerson - one way in which he contributes back to the community, custom made iron work around the windows from local craftsmen and women, not to mention his own paintings, sculptures, and murals that demonstrate his varied artistic talents and usually incorporate a captivating blend of contrast and texture regardless of the medium. Don's passion for art and eye for fashion is carried into every garment that he makes. I have trusted Don to choose materials and patterns for me in a very consultative manner, giving him free artistic licence on the finished product, and I have never been let down. I love the way I feel in my suits from Trend. They fit perfectly. It is also nice to get frequent compliments on my shirts and suits. I'm often asked where I bought my shirts and suits, which is a great compliment to Trend's finished product. I'm pretty shocked to have come across such polarized opinions of this business on Yelp. What does NOT shock me is that both negative reviewers share something in common: a total of one review each on Yelp. I would disregard them. If you're looking for a fantastic bespoke suit, my advice is that you make an appointment with Trend and go see for yourself what all the hype is about. You will not be disappointed.

Run...don't walk from this place. Not sure how they got the reviews they have but likely they…read moreeither paid for them or had friends write them. Very unprofessional and rude. Quality is ok but fit is horrible. Definitely don't know how to measure and don't care enough to satisfy customers. Don't waste your time or your $$

Dennis and his team at Empire Customs hold up a top tier suit shop, with a great deal of experience…read morebehind them in helping find fabrics, create combinations are really make a suit that you feel great in. If you want to be looking your best, don't hesitate to call them to book an appointment.