I've been a regular customer at this Winners location for years, but my most recent visit has left…read moreme so uncomfortable that I won't be returning to this location Ever! Today, I needed to return one item and exchange another for a smaller size. Everything went smoothly until checkout. The cashier, a woman about 5'3" tall, with dark brown skin, black boy cut hair, and appearing to be in her late 50s (maybe) was for some reason angry from the start. I greeted her politely with, "Hi, how's it going?" She ignored me completely. When I explained I wanted to return an item and pulled it out, she processed it with an angry look. As I started to mention the second item ("And this one as well..."), she cut me off mid-sentence and yelled, "WAIT! LET ME DO THIS FIRST!" I was shocked and caught off guard. She then said in an angry tone and look, "We're only giving store credit." I replied calmly, "Okay, that's fine." But the issues continued: She tried swiping the gift card to load the funds, but it wouldn't work. She got angry and said, "Why isn't this working?!" and smacked the card against the reader repeatedly before continuing. To top it off, she made me stand there for a full 10 minutes while she slowly attached pins, magnets, and hangers to the returned items while I was staring at her irritated expression the whole time before finally processing my exchange. As someone with 3 years of retail experience, I know good customer service, and this was the opposite. I don't know what their training is like, but it's clearly not preparing staff to handle basic transactions with respect. This rude, inefficient experience has ended my loyalty to this store I'll shop elsewhere from now on.

I have been a long-time customer at this Winners and have always found the staff polite and…read morewelcoming. I have shopped here throughout my undergraduate years and many staff even know me by name. However, today, September 10, 2025, after purchasing an item, a fellow customer confronted me outside the store and accused me of not paying even though I had my receipt and had done nothing wrong. Because Ontario retailers charge for reusable bags, I always bring my own. At this location the large bag is about $1.49. I was using my own school tote bag because it had plenty of extra space and I did not need to purchase a bag from the store. After paying for my jeans and receiving my receipt I placed them in my tote. While on the phone with a friend I briefly took the jeans out to admire my purchase for my lovely mother. Winners' motto is "Find Fabulous for Less," and I truly appreciated finding such a good deal for her. Perhaps the woman mistook me for talking to myself, but I would never steal. It is wrong to make assumptions like that about anyone without proof. A middle-aged white woman with blonde hair tied in a bun, wearing a black and white striped sweater, large gold earrings, blue jeans, Gucci GG motif flat shoes and a brown crossbody bag, and carrying a small black and white bulldog or terrier-type dog apparently assumed I had not paid. She picked up her dog, followed me onto the escalator and I went down ahead of her. At the bottom she began questioning me loudly. She asked, "Did you pay for those jeans?" and then said words to the effect of, "Oh, because that looked very suspicious/sketchy" in a sarcastic tone. From what I could tell she had not purchased anything herself. Her manner came across as arrogant and unnecessarily rude. It felt like I was being policed by someone with no authority, and it was upsetting and embarrassing. People should think before they speak and should not make false assumptions about others because it is not right or kind. My mom later tried the jeans on and they fit her perfectly with plenty of room to spare, and she thanked me for finding such a great deal. I told my parents and those around me and everyone was upset on my behalf. I have reported this incident to the appropriate channels and multiple sources. This was the first time anyone has ever treated me this way at Winners. Until now everyone at this location has always been friendly and welcoming, so this incident was very upsetting and left me shaken. I know there are other, better locations I have been to, and although I will miss the staff here and the memories I have had over the past couple of years, this experience has left a sour taste in my mouth. Canada is a multicultural and diverse country and everyone deserves to be treated with respect regardless of their wealth, ethnicity or religion. I do not use Yelp often but felt compelled to share my experience so that no one else is treated this way.

There is always something to find at Winners. Even though the customer service is sub-par and there…read moreis never anyone to ask for help...if you have the patience to sift thru lots of clothing, this is the place for you. Tons of cheap high end brands. I go here too much tho.

This location is huge. I like to check out the place for cheap finds that are good quality. I was…read morelooking for mortar and pestle. The marble one is very cheap, only $10. The wooden one was more expensive, but it will take up too much space so I decided to go with the marble one. Another time I was there to get a pair of shoes on emergency because mine had a hole and getting soaked during a rainy day. I was able to get a pair of Vans sneakers that's leather and waterproof for only $40. I was very pleased. The checkout counters were pretty fast, lots of cashiers. I was able to pay fast.

I like this location as there is access from the subway directly…read more This locations is a hit or miss. I make a stop when I make a visit to the gym. They do have unique items. The home section and footwear section are smaller than most locations. Go to HOMESENSE instead. The lines always move quickly and I love the shelves with different fun things to buy. It always get me.

I truly, truly feel for businesses in today's tough economy. Poor old Winners, most of the clothing…read morelooks so tired and unappealing. Their Home section is the only spot I visit for the occasional culinary surprises such as imported seasonings. I scored some great turmeric and ginger chai mix from New Zealand, which was a once in a lifetime find. Other than checking out their Home section, I rarely visit this store.

I've been here a few times and was able to find a dress last time, but my husband found a shirt…read morethis time for himself, so I'll count that as a win! The checkout was really quick, which was great. It was hard to find some stuff and some items were in the wrong areas..

Tip: Mall entrance 6 will get you to this Winners…read more It dawned on me after posting a handful of photos yesterday that I have never reviewed this Winners store. I have been here countless times over the past couple of decades. Yes, I will say that this store is at least twenty years old. I can't tell you why I've never posted a bunch of photos or reviewed this Winners. Better now than never! This Winners is on the second floor of CF Markville Mall. It's next door to Auric King, which used to be where the Pickle Barrel was for years. It's kind of weird to not see this eatery next door to Winners. Years ago, I would go shopping at Winners with a friend. Afterwards, we'd have dinner at the Pickle Barrel. It was always an enjoyable outing. The Winners remains huge and spacious. Why? Many moons ago, it was the second floor of Walmart. I was early for my eye appointment, so I spent some time at Winners before I headed over there. I spent most of my time in the beauty products section. Sadly, Winners doesn't seem to carry the gel nail strips that I like anymore. However, it did have the cutest plush croissant keychain. I looked at nail polish, lip gloss, eye shadow, and more. The beauty section was extensive and fun to browse. I headed briefly over to the winter coats section. There was lots of variety. i didn't need one, but it was nice to browse. The store was busy at around 4:30 pm. Many high school students were in this store, which made me smile. It was nice to see that there are still teens who like to hang out at a mall like I used to. I should stop by more often. This store is by mall entrance 6. It's where I like to park my car at the mall. There's lots of parking and there's a marked pedestrian crossing that I like. (464)

Went to the mall to pick up something, stopped by this Marshalls to browse around. I like how this…read morestore is bigger compared to the other locations I've been too. I just feel that they tend to have more stock available in bigger stores. Workers are friendly and helpful.

I was in Marshalls today and I had to use the bathroom. They are filthy. I was disgusted. Not only…read morethat but I overheard someone telling a worker that they stepped in poo in one of the changing rooms. What is going on with this store? Where are the hygiene standards? I will never step foot in this store again.

My sweetie was here to purchase a top for a five year old child…read more Store staff were friendly and extremely helpful. Great shopping experience!

I could not find the size and style I was looking for at another Roots location and that brought me…read morehere. Good selection and voila they had exactly what i was looking for. Yay!

Great value on quality clothing! I saw some designer Men's shoes on sale for less then $70…read more I also got ADORABKE TINKERBELL earrings for a lady friend. Special Thanks to SABA for exceptional Customer Service!

Anyone with travel experience can tell you this; CANADA sucks for shopping (even with the weaker…read moredollar), the options in the USA are soooo much greater/better; Target, Ross Dress for Less, Marshalls, etc, etc.. they also have the superior; TJ MAXX, the same company owns WINNERS. Having said that.. i like the addition on Queen St W (near Bathurst) of WINNERS. Clean washroom options, and decent sized store and clearance is usually the only area I'd look at.

I used to frequent this Winners often years ago. This plaza is vast. I'd often hit this store and…read moreChapters, and then get a bite to eat at California Sandwiches. Recently, I returned to this plaza to pick up an order at Penningtons. After recommending gel nail strips from Winners to the female staffer after she let me know that she loved my nails, it was a good idea to check out this Winners. This plaza is huge, so I drove over to this store. I parked steps away from the entrance and walked in. I had forgotten how huge this store was. I remember waiting for what felt like ages at the checkout when I last visited it. I was here on a Wednesday evening. It wasn't as crazy. I spent a lot of time looking at purses. There were many that I found interesting and cool. I found a Kipling crossbody in a cheerful cantaloupe colour. I already own this style in purple, so I didn't need another one. If I did, I would have bought it. Sure enough, I did not steer the woman at Penningtons wrong. I found a few gel nail strips that were waiting for her to snatch up. The shoe section is impressive. There were many pairs of footwear for my size 11 feet, from sandals, to sneakers. I saw men's shoe sizes go up to 14 at this store. It was impressive. The drinkware section is also decent. You can get tiki and pineapple mugs to conjure tropical vibes. I was thrilled to see a good selection of travel tumblers. The athleisure wear section was also cool. I liked the Adidas tops in cheerful colours, such as lime and pink. There were also lightweight track pants and shorts that looked stylish and comfy. This store has a small plushies section. I did see Hello Kitty and a couple of Squishmallows while I was there. It's a small, but mighty section. I was briefly waiting in the lineup before I approached a cheerful cashier. I had my TJX Style + cards scanned, followed by paying for my items with a credit card. I tapped and was good. I thanked the woman and left. It was nice returning to this Winners. I should visit it more often. It's a good store. (223)

Typically I am not a fan of looking for clothes in this manner, but I can honestly say I LoVe this…read morestore. It's clean, styles and stock change daily. The vaRiety is vast and the clearance section is awesome !!! TrUly a decent Winners.