I am the type of person who always likes to see the positive in every situation BUT this is not the case with this store.
It is too bad I can't give this store a negative star.
I can't believe this place is still in business. They have the most appalling customer service. So rude and unbusinesslike.
I went there with my sister on a sunny summer day. We just walked In from the parking lot and wanted to try on dresses.
My sister has eczema on her arms and the lady who came to help us asked what it was. My sister said dry skin. She then went to talk to another lady who works (or maybe even owns it). That lady came and asked again what is that. My sister explained again. I asked what the problem was and she answered you look hot and I don't want you to try on the dresses if you're hot. My other customers wouldn't like it.
What the heck did that mean? We knew it had nothing to do with the sunny day but the eczema.
I couldn't believe how these women made my sister feel and then tried to play it off to we looked hot. Eczema is a skin condition and it is NOT contagious it's just dry skin.
I told my sister we should leave because I don't want to give our business to a store that is so uneducated and rude towards their potential customers.
We went to another store in that mall that treated us super nice. We spent a lot of money there and bought some beautiful dresses.
Coco couture made a HUGE MISTAKE we will never step foot in that store again and we will tell everyone who asks what a bad store it is and that they have no customer service or people skills. read more