I love it here! The staff provide excellent service with a smile, there is a great selection of dresses ranging in all sizes!! I have shopped here many times and they always impress! :) read more

I had a really bad experience in this store. Dresses are dirty they are not new. They look to be the floor dresses and they sale them like new. The place looks crowed and ugly ,the customer service is poor poor not very professional in the way they treat you. Bad bad read more

I wish I didn't have to give this store any stars because they certainly don't deserve them. I ordered 5 bridesmaids dresses from out of province and after numerous calls to them following-up with my concerns the Manager Rihanna or Rehana or however she spells her damn name, told me I have no privileges since I'm out of province and their seamstress couldn't look at the dresses. When I told her I could send her pictures she told me no. She wasn't interested in anything but her own mouth full of bull. We paid $250 for these dresses which I have to take to my seamstress to finish. Parts of the ruching are untacked so it hangs down near the bust line. Three of the dresses have unfinished zippers with fraying thread that you can see through the dresses. One of the dresses is waaaaaay too big and they said they ordered according to the measurements but the dress sent was a full size bigger than the too-big sample MOH tried on in-store. Another bridesmaid is screwed because her dress is one big mess. It's humongous on top and so tight through the bum and hips the fabric doesn't lay flat in the back and the seams are bursting. However, another dress of the exact same size fits her fine. I didn't appreciate when the Manager tried to talk down to me when stating "dresses will fit each girl differently because no girl is the same size." Really?? Who would have known. Regardless of the body shape of the girls, a size 12 is a size 12. These aren't custom dresses, they are standard sizes and the size discrepancy between the two 12's is plain ridiculous. No one should be paying $250 for a dress they essentially have to remake. The cost of the remake - this is beyond an alteration - is damn near the price of the dress. Shameful. Because of the manufacturers shoddy work and the store's lack of concern we are out a bunch of money and now need my seamstress to work miracles. This store does not give a damn about client service. I do not recommend them at all, especially if you are out of province because they will refuse to help you. However, I highly doubt they would have done anything even I could have brought all the dresses into the store. read more

Excellent service with a smile, and a good selection of dresses. Shopping here was a fun, positive experience. I found exactly what I was looking for here, and this was the first store I came to. Alterations were a breeze. Easy to find, as the store is in the middle of Downtown Brampton right on Main Street. read more

I came in with my bridal party to see what this store has to offer since its close to where I live in Brampton. The store has so many choices of Wedding dresses as well as bridesmaid dresses. The sales people were all so friendly and jolly when we came in. We had one sales person named Rehana who paid full attention to us the whole time we were in the store. She helped me by giving me so much options and different dresses, until I found "MY DRESS".... it was simply amazing. They also complete alterations at this place, and the seamstress was there measuring me and advising me on what will look best and how to tailor the dress...I was so surprised as you never, and I mean NEVER! get this type of service anywhere!!! I've been to many dress shops where the people simply don't care!!!!! My bridesmaids also got their dresses from Dress People as no other place we checked out could match their unique styles and prices.!!! I simply loved them, they also had shoes to go with my dress...it was perfect...they have so much accessories like purses, shoes, jewellery, etc. I would so recommend this place to people to check out if they are looking for a dress! I was really satisfied after my alterations were completed, the dress fit perfectly!!! Thanks so much, Michelle read more

I purchased a dress here and paid to have it shortened. The bottom of the dress was crooked and too short following alterations. I spoke to Rehanna about fixing the mistake they made and was called an old bitch by this rude woman and told to get the f*ck out of her store. Buyer beware - their workmanship is terrible and customer service appalling. I had to go to a different tailor to fix the mess they had made of the dress out of my own pocket. read more

WORST CUSTOMER SERVICE EVER! THEY "LOST" A WEDDING GOWN! I went with my sister to shop for her wedding gown, we found a lovely dress and she put a deposit to hold a wedding gown. When she went to pay the balance, on a whim, she asked to see the dress again. The wrong dress was brought out and when she told them it was not her dress, THE STORE MANAGER brushed her off and laughed insisting that it was her dress. The following day, she brought our mother, who also said that was NOT the dress. At this point, THE STORE MANAGER said she was "busy" and would "look into it" and get back to us in a few days. We were repeatedly given the run around for a few days by THE STORE MANAGER until we were able to speak to our sales associate who sold us the actual dress. She explained to the store manager the dress she sold us was the LAST DRESS of a DISCONTINUED DESIGN, which my sister had been telling her for days, but clearly, she was not listening, insisting that we forgot what the dress looked like. At this point, she realized that we were right and something was wrong so the store manager began to talk in circles saying, oh she thought it was a different dress that could be reordered, and she would find out what happened and get back to us. After a few days my sister had to call the store to follow up because they did not call her back. After a brief word with a sales associate, she was told she would be called back in a few minutes. TWO TO THREE HOURS LATER the store manager called and said a "mistake" had been made and her dress was "accidentally" sold to someone else and that they were unable to reorder the dress. She did not apologize, she simply stated she could show her something else, that was "similar", however the "similar" dress had a different design, cheap fabric and was generally unattractive. While our sales associate was kind and comforting, the store manager was unhelpful, unapologetic, unknowledgeable and VERY UNPROFESSIONAL. It was a total nightmare! DO NOT SHOP THERE!!! The manager claims that the wrong dress was accidentally tagged and put away, but I watched the sales associate tag the dress! At the time, the wrong dress that ended up on her rack was not even in the store! It was from the new season! Trust me, my sister and I did serious research on wedding dresses as soon as she got engaged, we practically had the store catalogue memorized. So clearly someone is either lying, perhaps they made the switch thinking they could reorder, or maybe they really thought they could convince my sister that the other dress was hers... I have worked in customer service/retail for men's clothing for a few years, and I have never seen this kind of mismanagement or poor customer service! The sales people were so great, they were kind and helpful, and even when we were panicking, they comforted my sister assuring her thing would be OK. It was really the store manager who is to blame for this terrible review I am writing, she did not heed our concerns, she did not get back to us in a timely fashion, she didn't even apologize! I can't even begin to put into words how disgusted I was by her crass and callous demeanour! She didn't listen to my sister when she first voiced her concerns, she didn't make time to get back to her, she gave her the run around when my sister needed answers and she was totally cold and unapologetic when she told my sister that "someone in the store" made a "mistake". And to top it off, my sister couldn't get a refund right away because the manager was the only one with authority to do so, but she was never at the store when we went, didn't return my sister's calls and was always "out on an errand"... For two weeks straight! Ridiculous! She honestly made my sister's perfect dream wedding gown into a nightmare. I don't know how someone with such terrible customer service skills could become a store manager; the store manager is supposed to put out fires, not start them... TOTALLY UNPROFESSIONAL. *DO NOT TRUST THIS STORE WITH YOUR WEDDING GOWN!* read more

They have a large selection of dress, however if you do buy there I recommend having it altered somewhere else. I understand that it can be difficult to alter formal dresses but at the same time if a shop sells formal dresses, I would expect them to be experts at altering and handling formal dresses. The prices are not cheap and the alterations were also expensive, again I wouldn't have minded if they didn't butcher the dress. There were many small pulls through out the skirt of it, the seam at the waist no longer lined up at the back, the small cap sleeves that were added were different lengths, the hem line is not even. I will not shop there again the dress was over $370 on sale and alterations were $120. read more

I'm heart broken. Do not trust these people. I tried on a dress and fell in love, a size 10. I stood at the register in my gown WITH MY PARENTS and asked repeatedly for the exact gown I had on in the exact size I had on. The sales lady measured me and assured a size 10 would come in. The dress comes in and it's a 12. I went for my first fitting and it was horrible. They were half an hour late and ignored me until my mother said something. The seamstress was pricking me with pins and I started to cry as my heart dropped when she told me I couldn't sit properly on my wedding day. The whole reason I picked the dress in a size 10 was because I could sit in it. This shop is a joke. All I can do is call the BBB but readers still have a chance to make a better choice. Crooks, $2000 mistake all in no stars read more

The worst store you can go, all dresses are in bad conditions as if used. Misleading prices and very bad customer service. They force you to buy the dress you seem to like it . desperate to sell you anything even if you are not convinced. Not worse any penny to spend there. Awful experience. Keep away from this store. read more

I purchased my dress for my daughters wedding at this store for $600.00. It was too big but they assured me that it could be altered to fit me perfectly. I had 4 fittings and they were all a disaster. Each time the staff assured me the next fitting would be the last. One week before the wedding I was at the "last " fitting and it was a disaster. The dress was horrible. The seamstress work looked like it had been done by someone with no experience. I was there for 4 hrs and they did not seem to care that it was taking them so long. I had paid $20.00 to have a bra altered to fit the dress yet the straps were visible. I was close to tears when I told the seamstress to give me the dress. The manager and sales lady were nowhere to be found when I left. The lady told me to use tape to hold the bra strap in place!!! I took the dress to my own seamstress and had it fitted properly. This is a terrible store with customer service at a zero!! They make the sale and them forget about you. I felt like I was robbed! Do not go there!! I have nothing nice to say about them. Beware!!! read more