I waited for 2 hours the first time and left. I couldn't believe how many ppl he had in there. I…read morecannot believe this Dentist is run so poorly. Incompetent ppl! Careless cold cruel. Pulling teeth out nothing caring how its replaced. Stop jamming that dirty little office with tons of people and maybe you can do better work. You are clearly not to concerned with your image.

Overall, a bad experience. My first cleaning was done poorly. Felt like a nail tech was prepping my…read moreteeth rather than cleaning my gumline. Didn't record my pocket health even after I inquired. The hygienist continued against my protest and inquiries. They told me "Everything was good" after my x-rays. I told them it was not. I was gaslit for weeks about tooth pain and migraines. They told me to see my PCP who referred me *back* to my dental provider. I returned because my face was swelling, and I knew whatever was wrong wasn't right. They told me to floss and use an electric toothbrush. No x-rays. No emergency exam. No option to yank my tooth. Nothing. Just go home and floss. Ok. I called *again* because things worsened. The receptionist told me to see a TMJ specialist that my insurance would cover. They declined to refer me to this specialist and continued to repeat "call your provider to see who is in network". No sense of urgency. No option. No way to see the dentist so that he could refer me. They told me to wait four months until he *would* see me again. And then they said they were booked out five months. So, which was it? They claimed that I couldn't pay out of pocket, but the truth is that Chapel Street (and other facilities) discriminates towards those of us with Husky Insurance. No way that any ethical practitioner would see my x-rays and send me on my way without a treatment plan. I'm not a trained professional and I knew something wasn't right. I wouldn't recommend that anyone go to them. If you're in pain, go to a reputable place and ask for a payment plan. You'll regret letting them near your mouth.

I've been going here for over a decade. Front desk can be a little rough around the edges. It's…read moregotten a little better given a lot of the forms are online and there is less interaction. The hygienists are for sure kind and attentive. Drs spend 2 -5 minutes with patients. Last visit was super shady. First, I filled out the paperwork with medical information - totally appropriate for 6 month visit. None of my information has changed. AND THEN I was told I was required to complete an identical medical survey for a private company to access medical records that sold products for sleep apnea. I was told patients could leave the office without completing it by the front desk- totally unethical- there should have a been a disclosure form available around transparency and consent. As a medical provider, I was disgusted by their ruse and will not be returning. The overall care is adequate, but administrative practices are suspect.

I really wouldn't recommend New Haven Dental Group. I've had multiple appointments where either the…read morewrong dentist was scheduled or I ended up waiting over an hour past my scheduled time. On top of that, they've failed to send reminders or notifications for appointments more than once, which led to missed appointments--and then they charged me cancellation fees. The front desk staff is often rude and unhelpful, which just makes a frustrating situation worse. Even routine cleanings have been incredibly painful--unlike anything I've experienced at any other dental office. I genuinely tried to give this place a fair chance, but the constant scheduling mistakes, lack of communication, unprofessional attitude, and overall disorganization make it really hard to justify staying. It's been a consistently bad experience from start to finish.

All of the staff are super nice, caring, and professional. I needed a filling for the first time…read moreand am afraid of needles. The doctor and medical assistant were super nice and I never saw or felt the needle once. I've been struggling to find a dentist for years so I'm glad I came here.

I am writing this on behalf on two family members who do not access this app…read more Long Wharf Dental Group is not a good place to go to for dental work. In 2024, (both family members) daughter and mother had attended a scheduled appointment. They had waited for more than an hour to be called. Mother had noticed that they took in EVERYONE before them. Nobody even came by to check on them and let them know they would be dealt with soon. Horrible, horrible, patient care skills. They took in a patient who was being rude. He was insisting that he needed to be taken in as if he was the only patient there. And believe it or not, they took him in! They had decided to walk out after waiting that full hour. The appointment was a simple check up and cleaning. If you don't want your time wasted, do avoid this place.

I was back visiting in New Haven and...lost a crown! :(…read more Here was the great news: Lumos was my old dental practice when I lived there...and even without knowing that, they had me in first thing to get it repaired. Cost was reasonable and the dentistry was ARTISTRY. Any time, any time. Wonderful service.

During my life, I've been exposed to a lot of radiation. I've had interventional fluoroscopy and CT…read morescans performed multiple times. Because of this, I try to limit non-essential radiation exposure. I went to Lumos to get my teeth cleaned. The dentist told me that I needed to get an x-ray first, which I declined. Then, she didn't ask why I declined, she didn't ask whether my family has a history of radiation-associated leukemias, she didn't ask whether I was on immunosuppressive medicines that could make me more vulnerable to radiation. The dentist didn't ask me anything. She rudely told me that I shouldn't come to Lumos. The entire process felt disrespectful and dehumanizing. I would recommend against coming here.

Dr. Dioguardi fitted me with a new mouth guard for mild sleep apnea. This is a game changer for me!…read moreThe mouth guard keeps me quiet (no snoring!) and I am able to get much better sleep. I highly recommend Dr. Dioguardi if you are thinking of a mouth guard, it really works!

I'm glad to be off that CPAT machine the mouth appliance is working i nolonger snore…read more Thanks Tim hi

Really difficult to schedule/reschedule an appointment once they made a mistake, way more time than…read morea patient should spend on that!

Update: I've added proof that this is a real review because Dr. T has forgotten his own actions…read more This dentist is absolutely terrible. I got multiple fillings from him two years ago on the left side of my mouth and they are STILL sensitive. I learned my lesson early, switched to another dentist to do fillings on the right side and what do you know, the other dentist's work is just fine. Not only are my fillings by Dr. T terrible, he also took unusual breaks during the procedure, leaving me to sit there waiting with chunks of multiple teeth drilled out. I went to the bathroom during his break once and saw my teeth without the fillings -- horrifying. No one should ever have to see their own mouth like that. And lastly, I requested that my records and x-rays be sent from his office to my current dentist THREE times over the course of a week, once during my first appointment with my new dentist because they still hadn't sent them after asking twice. As a result, I had to get all new x-rays that my insurance wouldn't cover. That's money lost because of his negligent staff. So in case I haven't warned you enough, please please do not go to this place. You can find much better. I know I did.

Dr.Lee is a most skilled, most compassionate dentist--and such a mensch! He is the only dentist i…read morehave ever me who does not delegate to his helpers the tasks that others think beneath them--such as cleaning up after an impression.i. It is a joy to think that he goes to third-world countries to provide gratis the same care that he provides his paying patients here in New Haven!

Fabulous dentist very talented and Great bedside manner…read morewith a gentle touch My husband and I and all 5 children go who are dentist phobic We have had everything done here Great staff very friendly and efficient Our elderly parents go as we'll and have been going to the practice since Dr. Lee took over for the previous dentist

I called Dr. Quigley's office with a painful toothache on Tuesday and they were able to see me on…read moreThursday morning. First and foremost, the doctor talked to me like an adult, answered all my questions and explained everything he was doing. He and his staff were gentle and patient, which is so key to any dental experience- especially when you are in pain! I needed an extraction and he referred me immediately to a surgeon who saw me right away. The tooth is out! And the best news is that Dr. Quigley is setting up a treatment plan for my ongoing dental issues - not just telling me to come back in six months. It felt great to be listened to and cared for with compassion and understanding. Highly recommended!

Dr. Quigley and his staff are some of the best people. I had a dental emergency early in 2011 and…read morethey literally saved me. They made space for me in their busy calendar, calmed me down. helped me get on a payment schedule for my non-insurance, and explained everything to me in detail under I understood my decisions and my charges. Dr. Quigley took absolute care with my teeth, helped me with my sensitively problems, diagnosed my undiagnosed nighttime grinding, and helped me get on a WAY better dental routine [even though I literally thought I was taking the best care of my teeth - I wasn't]. No cavities in 3 years! I'm in Washington, DC now and I wish I could go up to New Haven just to go to the dentist.

Great with Autistic kids made me and my daughter feel at ease and patient. Taking time and not…read moreupset with her moving

they got me in last minute. very nice hygienist and not too much pain. I'll keep going here.read more

I had a tooth pulled, they couldn't get the tooth numb. Which I know happens. After they pulled the…read moretooth I was in excruciating pain and they tell me to take some ibuprofen. I have had teeth pulled before, never hurt this much AFTER. When I show up to their office the next time they're supposed to be open, they're not, and a bunch of people outside the door waiting. One I spoke to was back there for something similar to me, having had work done days before and is now in pain. The only decent thing I can say is that they accept HUSKY insurance.

Is anyone experiencing insurance fraud with this group? My dad needed top and bottom bridge and…read moregot his top which the dentist filed a healthy tooth to put it on cause it was not fitting right and now he experience pain on the healthy tooth . But the Dentist left and he never got his bottom bridge that the insurance paid for. So unprofessional.