Best pediatric office around! The staff is knowledgeable & caring their new office is beautiful!read more

I love everything about this practice. My son Saw Katie Martin for his first year. She has since…read moremoved to New Hampshire, but she made our first year with our first baby a breeze! I felt so comfortable with my baby in her care! It was sad seeing her go, but we have transitioned to a new pediatrician there by the name Elizabath Renker and she is just as amazing. Besides the clinicians, I also love the vaccination policy they have in place! The front staff are so nice and always receive us with warm smiles! Will never stop recommending this practice!!! Love them!!

NOT THE PLACE FOR A NEW MOM…read more This may be a great practice for someone who has a child who goes to the dr once a year for physicals and is old enough to know if they have a sore throat or if they have a headache. This place however is not a good fit for a new parent- even the calmest of them. I understand it is covid and that's been my hesitation in switching practices- I knew all offices all over were trying to adapt so I was patient. We're now a year into covid and my daughter is 9 months. She has yet to be seen for anything by them other than a physical. Everytime I have called them (which in honesty has been prob 3 occasions) for sick apts I have been referred to a walk in due to "covid precautions". our family had covid over a month ago and were all tested at a walk in and I decided to call the pedi office a couple days later when her test came back positive. I had to leave a message and received a call back a few hours later and then a call back a week later- both calls she just asked symptoms and I could hear her typing them. No contact from a dr, no paperwork or suggestions that could be mailed home, no guidance, and no reassurance from staff. I contacted them a week or so into it and said she had been pulling at her ears and was given antibiotic over the phone. 10 plus days later (were all back at work and school at this point and have been for a week) I call because the baby is now pulling at both ears and is miserable. I was told yet again to go to the walk in. The woman on the phone kept interrupting me and correcting me mixing up a call we had in dec when she started teething and was touching her ears with the last month of ear pulling. The woman I spoke with made statements like "well generally when an antibiotic doesn't work a parent calls us within 48 hours to let us know" first- she has a great attitude and we just had covid so I practiced patience and second she's been on a new antibiotic that the walk in told me I wouldn't see a turn around until about 3 days in- the way the woman kept phrasing things was "well generally a parent does this" Generally a child can be seen by a dr in an office with compassion but this is 2021 and covid. There's no need to shift blame onto the parent. ESP because I didn't start to loose my patience with this practice until this last week or 2. This story goes on and on but I recieved a release from this office in the mail today and according to the date the postage is stamped the office wasted no time in cancelling her future apts and closing out her chart while referring us to a walk in. Sorry but when I call you on a Monday and I have the release in my hand with a postage date of Tuesday- you still have no clue what is wrong with my daughter and haven't followed up with me re:the walk in visit but you sure were able to get the paperwork out quick to close out a chart. Seems like there's a lot of excuses to not have to adapt in this office. Skip over this place if you want good medical care with a dr who cares.

The office staff is very rude and completely unhelpful. The whole practice is very unorganized and…read moredo not follow through. I will be leaving this practice due to the poor management.... this time it was the straw that broke the camel's back.

All of the physicians and nurses here are great. Anytime we have called with a concern, they have…read moreeither answered our questions or gotten us in for a visit within an hour or two. They have extended hours and they're open on the weekend, which is extremely helpful.

We feel beyond lucky to have then helping us with our newborn. Dr. Stephen is AMAZING, refreshing,…read moregentle but thorough, intuitive... and pretty darn funny, he's always a relief and an encouragement to see. We've had plenty of first time parent concerns and he's tackled them all super timely and with a way of explaining things that calms us and gives us more confidence every time. And we were amazed with Katie, the Lactation Consultant. she has decades of experience, she CHANGED our world!! we brought in our 5 day old baby and she completely turned me around with her knowledge base. I brought him in with me and nursed him with her help so that she could observe. She reframed so much of what the hospital told me generically and tailored it to me and our son based on how and what she saw. and she was spot on! he was happier, less frustrated and trusted me to read his cues correctly and get what he needed. it was an instant fix, I can't get enough of her!! She makes herself available by phone too if tou can't make it to her in person. She and Dr. Stephen are in this with you every step, honestly we couldn't have asked for more caring human beings to help guide us.

Ok so I don't know about the rest of you moms who grew up in the 80s and 90s but I hated going to…read morethe doctor as a kid. They were nice and all but it just sucked. My kids LOVE going to the dr. They literally ask to go. Even if there are shots involved they like being there. When the heck does that ever happen? Dr. Nikki is more than a doctor. She is someone my 13 year old daughter looks up to and my 7 year old son wants to marry. I trust her and when it comes to your kids that is something you need to have for peace of mind. If I could give more than 5 stars I would.

We just started to see Dr. Skowron. In only a few visits, he has changed my child's life in a very…read morenatural and easy way. The teachers noticed, our friends noticed and our family noticed the positive changes in our daughter. We are so thankful to have found such a kind and caring professional with such great knowledge. We are so thankful...

In just 4 short weeks, we saw an improvement in our daughter following the supplement program…read moreprescribed by Harvest Park. We are now believers and look forward to changes the next 3-5 months bring!

My children have been going here since birth. They used to be excellent, but the office staff has…read morebecome unbearable and you can't even speak to a doctor.

Greatest Pediatricians and staff in the world. We are so lucky to have our Son under their care…read more Thank you so much for all that you all do each day for our Son and all the children you care for. The Provencals

Dr O'Connor is great! He sees my 3 year old daughter and my 7 year old son. He made me feel…read moreincredibly comfortable. He has 5 children himself. He was able to offer some perspective and made me feel like I was not only talking with a medical provider, but also partnering with me as a parent. Office is very flexible. Their hours are amazing. I love that they are still a private practice, and not part of a more corporate practice that's in it for the money and not the patient care experience. So glad we made the switch.

I grew up using this office from the time I was a baby and now have my children as patients here. I…read morenever had anything but good things to say up until recently. The last 5 times my child was seen and needed prescriptions, the office had never called them in leading to back and fourth with the office and pharmacy for hours or days at a time, leading to my child not getting the medicine he needed on all 5 occasions. So for routine check ups, they're great but for medicine, don't bother

Hopefully neither your friends nor any of your loved ones will need to utilize Yale New Haven…read moreChildren's Hospital in the future, but it is reassuring to know that it is ranked among the best in the nation for five out of ten pediatric specialties by U.S. News and World Report. It is conveniently located in the heart of New Haven, Connecticut. In addition to 24/7 emergency room services for accidents and injuries,they specialize in treating more than 100 specialties. From neonatal care to cardiology, to diabetes and oncology, their specialists deal with children of all ages. Upon visiting a neighbor's child, the hospital seemed well organized, staffed, and the nurses showed a genuine concern for the welfare of their patients. Parking is accessible but difficult to access during high volume hours.

in a capitalist world, illnesses are more profitable than cure and prevention,…read moreThis is not a "healing place" but a killing place, where their lock of humanity and dignity as well respect is missing by all mean, a rude nicu nurse assault my 2lb baby, broke 3 ribs and collapsed his lung that ended up in death due to the trauma of the injurlies. If your baby is taken into this children hospital as a "patient ", your child will become a client to them and 99% of probability your child will not make it alive, as they will treat your child as a plastic toy and they will break bones and neglect all they do for your child. Most of these nurses are not mothers and they careless about how they handle your beloved baby, don't leave your a baby alone, stay with your baby, sleep in the same room and you can take a shower, but don't leave the baby alone or you will regret because more likely they will harm you baby one way or another because that's what bring money on their table, don't trust what they tell you as they try to use you and confuse you.

Dr Jacob' is very thorough and kind. Her office staff are as well, they will accomadate you in a…read morecrunch. They also offer Saturday hours. Extremely close to my home and I appreciate the amount of time she takes with the baby.

Dr.Jacob at West Haven Pediatrics is an amazing, thoughtful and caring pediatrician. She has…read moreexcellent bedside manners and connects well with my daughter. My daughter looks forward to seeing her and actually prompts me to call Dr.Jacob whenever she feels a little sick. Highly recommend her and other members of her staff!!

My children have been patients of this practice for almost 20 years…read more While the physicians remain wonderful the front desk staff are absolutely horrendous. Today, neither my son nor I were even greeted, but shuffled in like oxen. The receptionist was incredibly rude and abrasive. The phone kept ringing and she ignored it. The great family feeling has left this group. It's just not what it was. If only they'd realize what it costs a practice when the front desk staff are deplorable. Add Covid to the mix and this practice just leaves a bad taste in my mouth. I wouldn't recommend to a new family anymore. Not worth the headache. Securing a decent pediatric staff when you're a new parent should be the LEAST of your concerns. It shouldn't ADD to your stress level. This group - ups the ante to nuclear level anxiety

We've brought our son here since the beginning, he is currently 16 months…read more We had initially heard raving reviews from friends saying that Dr. Harwin is the best there is. Due to his popularity, we've ended up seeing just about everyone in the office except for him. Everyone there is pretty great though. Finally, for his 1 year check up we got in with Harwin and now we can see why he is so booked. He's super nice, great with our son and clear the understand (meaning he speaks to us as normal people, not doctoral colleagues with crazy medical terms). We enjoyed him so much that we made all of our next scheduled appointments for the next year already so that we could be sure the dates line up with dates that he'll be in the office we'd like to go to. The same pediatricians work between both the Branford (over near Bill Miller's Castle) and North Branford (in the Pastry Fusions plaza) offices. Additionally, the big kicker, they have weekend hours! There is an answering service on Saturdays AND Sundays. They call you back and figure things out. I think on more than one occasion our son had crazy cases of pink eye and ear infections and we were able to bring him in to be seen and got the care on the day we needed it right away. The only reason this isn't a 5 star review is the fact that, well the following: One time we brought our son for his winter flu shot. I think shortly after that visit, he developed pink eye so they said to bring him in to be seen. When we were there they said that pink eye was like running ramped in their office. Hmm, how interesting how our son attends daycare, no one at daycare had pink eye....so where did he get it from? Touching surfaces there while getting his flu shot prior? A few months go by, our son has pink eye again, which by this time it is pretty obvious to us what it is and the signs of it. So we call the office to ask if they could call it in to the pharmacy and they wouldn't unless we brought him in to be seen (along with a $25 copay for it). Basically, this is why I feel it runs ramped in the office, because everyone and their brother have to go in there with it. It's not like we were having them call into the pharmacy for Xanax or Oxys, we aren't going to go out on the streets selling eye drops. Come on now, hahaha. Other than that, this place is truly awesome and happy we decided to go with them for our son's care.