they dont answer their phone right away, when you need help from them i wander why that isread more

They are now known as PACT MD. Patients receive ZERO and I do mean ZERO care. Office staff…read morehorribly incompetent and branch manager impossible to deal with her frightening screaming mood swings. This is a very threatening office with a HARD hospice push since most of their APRN are part time employees/recruiters at Masonicare and benefit financially from each patient they can WRONGLY into their hospice program. Extreme neglect, negligence and patient abandonement. Corporate even a worse nightmare to deal with. Do yourself a favor and go to a REAL medical office not partnered with Hartford healthcare because everything about this place will put your health and life in danger.

If you've ever came here in the evening, to go have an MRI done, let me tell you. It felt like I…read morewas going into a zombie movie. The halls were extremely and eerily quiet. Everything looked like it was abandoned. Upside was that the nurses and technicians handling my MRI were awesome sauce!

I have been using the VA Connecticut Healthcare since 1992 when I got out of the Army after an…read moreinjury. They have been fantastic with their care for me. The Nurses, Doctors and Specialists have been great.

Came here for an MRI. A little hard to figure out where to go, but everyone was eager to help and…read morelayout was pretty easy to understand Techs were friendly and gave instruction of what would happen.

This isn't a review I ever thought I'd write, but over the fall, I received chemotherapy and…read moreradiation therapy here, and I have to say, the care and service were truly top-tier. The nurses were attentive and incredibly empathetic throughout the entire experience.

I went there 12/23 at around 1030 am. There were 6 people ahead of me. The wait was not long. I…read morefound the people taking care of me listened and helped me. I forgot their names and don't know if they were PA's or doctors but they were very knowlegable of the situation. I would not hesitate to go there again. They get you in and out fast.

Dr. Rohit was amazing!!! Too bad he doesn't do primary care. He spent more time with me than the PA…read moreat my PCPs office yesterday and was extremely thorough and a good listener. It was a long wait with a full lobby on a holiday weekend but probably shorter than if I went to EDU or emergency room. Totally worth the time and money. I will elaborate more in detail when I am feeling better.

Good morning to all, I have been coming to this clinic for years, and previous years I'd say the…read moreenvironment has not been the best but recently coming for my appointments these past months I have noticed different employees with much better energy as well as good communication. The doctor is continuing to help provide the best care with the best recourses possible. I would say the office is having new looks and changes happening. Very happy with my recent visits Best regards :)

Sorry, but I have to say, they are like robbers, they don't know anything about customer service,…read morethe recaption is very rude, they don't have any proper appointment system, when you go there they will tell you we are closed, I personally do not recommend this doctor.

Went to the Yale sleep lab, and it was a nightmare…read more The overnight service providers were beyond sketchy. The CPAP product they recommended (from APRIA) was recalled 5 days after it arrived, and they charged me anyway despite sending it back. Spent 5 hrs with APRIA's customer services unwinding my bill/charges. APRIA lied on multiple occasions to me, and Yale Sleep Doctors said "these medical device companies are all like that". Zero accountability from Yale Health Care.

It took nearly 2 years to get to the root of a diagnosis even after being referred to multiple…read more"specialists." My primary doctor is great but everyone else at Yale Health has completely dismissed me

I had severe neck pain. We were seen right away when office opened at 8am. Dr listened well, had an…read morein-office X-ray taken, came back to explain results, and called in a prescription to our local pharmacy. We were out the door in an hour. Office was clean. Staff professional.

we had a great experience here, all the staff were friendly and helpful. we waited about 30 minutes…read morewith 5 patients ahead so not bad at all! they were very quick and provided awesome, quality care. my boyfriend had muffled hearing so we went to check why and the quickly found the small perforation in his eardrum and sent over medication and ear drops to the pharmacy. would 100% being returning

This place is crazy. I was in because I fell of my bicycle and I just wanted a note for work The…read moredoctor who was seeing me decided that I needed to go to the hospital next thing I know I tell him no I don't want to go to the hospital and I tried to get up and leave this man grabbed me by my coat and pushed and picked me up back into the room and started swearing in my face then he closed the door on me and started swearing some more at his coworkers I called my ride to come get me immediately because this guy was unstable all because I didn't want to go to the hospital I have no idea what this guy is name is he's a skinny white bald man I've seen him before but I've never seen him act like this and I suggest anybody who goes to this place bring a weapon because this man has no problem putting his hands on other people I could see if I was throwing things I could see if I was yelling I could see if I was acting crazy but the only thing I said was no I don't want to go to the hospital I'll just leave and this man grabbed me by my coat neck coat line literally pushed and picked me up and pushed me back into the room so for anybody who goes there Good luck again he's a 40 40-year-old white male he has a shaved bald head I do not know his name but good luck

This place is a money pit. I had an EKG done at my doctors office billed $97 and paid out of pocket…read more$38. I was asked to repeat it at the walk-in. All I needed was an EKG and results sent to my doctors office for comparison. The walk-in charged me $336 and my out of pocket was $238. Never again will I go to or suggest to anyone to use this place.