Very friendly and helpful. Brought in a recumbent trike that needed a tune-up and a new derailleur…read morehanger and chain. They got me fixed up quickly.

My bike was damaged traveling to Missouri from Ohio. My bike shop called Ryan at the Blue Springs…read moreshop to discuss parts and time to repair before we started riding the Katy Trail. They were even willing to transfer the part to the Lee's Summit location to help me out. That is service above and beyond. It turned out that we found a different repair that fit our timeline a bit better and they wished me a great trip. Would be glad to use them if I lived in the area. This shop cares about bikes and riders.

Jason and his wife have an exceptional bike shop. They're extremely knowledgeable, fair and very…read moreaccommodating. I can't recommend them enough! - recently when we were saying in the RV camp nearby and needed quick service, they were extremely helpful. I've been there twice now and I would go back in a heartbeat.

I took my bike in for a spring tuneup this year. The staff at the Bicycle Shack was very helpful…read more Jason and his crew did a great job tuning up my bike and getting it ready for the summer months and the riding I will be doing. I have a Veego E bike and they took care of it in a spectacular fashion. Everything is as good as new. I look forward to visiting them whenever I need help. If my wife decides she wants a bike we will go there to buy it. they have a great selection of used bikes

I have picked up a new bike from Ross. Very friendly experience and yet a very professional shop…read more Everyone was awesome and courteous to work with. You need to check them out!

Another great experience here today. Todd special ordered me a new Giant that arrived and was just…read morepicked up. Many thanks to Marc, Todd, Rene, and Ryan for putting up with all my questions and comparing bikes.

I've tried the local bike shop, but damn I didn't think it would go the way it did . I think I'm…read morenow at $150 total to get a back wheel on a kids 24" bike. They installed a mismatch color wheel, my daughter was cool with it so I didn't push it, on the way home from getting it fixed the inner tube failed while in the back of our car, they fixed with no issue. A week and a half later the inner tube failed again, I brought it up, Jacob looked at it and pointed out it was on the inside so it was not from a puncture while riding so that kinda leaves poor installation or faulty products. The worst part was they charged me for it. If we ran over something, I can see that, but it was either installation error, something in the wheel they installed, or a faulty inner tube they installed. Not sure their policy, and I'm sure they'll come back with some wonderful explanation of why they charge me $30 for it but when I asked are they really gonna charge me for their product failing, they didn't seem to care, offered to take half off sheepishly. Nah, if you're gonna charge me, I'll pay full price if that's the way you're going to run your business.

Took my used e-bike in to have them look at it to check everything out and was shocked they don't…read morecharge to do a once over to inspect it. Jamie inspected it, made a few minor adjustments and was a wealth of information. They are extremely friendly and genuine - and more importantly so knowledgeable and helpful. Plan to visit them anytime I need repairs and accessories.

I left an electric bike to sell in November of 2023. In June of 2025 I received an email from…read moresomeone who purchased the bike. After contacting Nick the owner and confirming the bike indeed had sold we have never received the money.. We have REPEATEDLY been told the check I in the mail. Blatant Fraud. Never been paid. Don't trust this shop to be honest.

These guys care and we are lucky to have this business in our neighborhood…read more My wife and I just came home from buying our 7th bike from this company since 2010. They have great deals and sales and are extremely fair when trading in your old bikes. There is a reason why we keep coming back. The owner Nick and his staff are incredibly professional, friendly, and really care about making sure we leave their store with a profound feeling of satisfaction. Today in the store they helped us get the perfect fit for my wife's bike, they were knowledgeable with the products and inventory, helped with adjustments, it was such a simple and easy process. Whether if what you are looking for is getting your bike fixed, getting it tuned up, or leaving the store with a new bike, I promise this is the place to go. I personally can't imagine going anywhere else.

I've had two favorite bike shops over the past decade, and both have shuttered their doors…read more Midwest Cyclery is next in line to be my go-to based on it's convenient midtown location. I went in specifically looking for a U-lock for my commuter bike, and they had lots of options all priced as good as you'd find online. The staff was helpful but not intrusive as I wandered around trying to get my bearings. One reason I'm not quite at five stars is that it's still so new to me; I haven't had them work on any of my bikes, bought any big ticket items, etc. I lightly perused the bike selection which is pretty good, at least for right now in these weird supply-chain times. There's a big parking lot out front (rare for midtown) and it's easy to get to from the Plaza/Brookside/Westport. Recommend giving them a go and looking forward to updating this down the road after a few more visits!

Afforable, quick, and communicative!! Will definitly take my bike here every time for repairsread more

Went into the store today to get some assistance with my wife's bike. Very friendly,…read moreknowledgeable, and courteous staff. Even if your not in the market for a new bicycle but just need some minor repairs done to your current ride...go to FreeRide...they'll take care of you.

Very knowledgeable. Friendly people in there. They helped…read moreme resolve my issues and answered my questions . No pressure no upsell. I'm going to buy my next bike there for sure.

A couple of weeks ago I had an issue with the tire on one of our bikes just hours before we were…read moreleaving on a cross country trip. Service like I received is rare, so I had to come back and leave a review. Biscari Brothers fixed the bike very quickly. They checked out the other tire and had me back on the road. The service was exceptional and I would highly recommend this bike shop and the owners!

I recently moved to the area. I brought my current bike to a few of the local shops as a reason to…read moresee which shop will be my home base. This was the shop for me. The mechanic did the job, the price was reasonable, and the shop was polite and attentive. I liked the shop enough to buy my newest bike from here. If you are new to ridding, these guys will give you their time with no pressure to buy. If you need a mechanic, or some advice, I'd send you here in a heartbeat.

Great pricing, genuine team, and ok turn around. Everything i have ordered from them has been under…read morethe pricing i have been able to get on my own.