Have a Briggs and Stratton standby generator which has kept failing every 4 to 6 months, and Rob would come get it running, and invariably the generator would die in several months. After several years, and hundreds of dollars paid with no fix, the last time I called Rob to come over when it died, he refused. Had like a hands up in the air attitude, dropped me like a hot potato. And he had just charged me over $300.00 to put in new battery cables. At that point, I requested a refund on the cable job, but as expected, nothing. Again, not close to the issue. But great for his cash flow. Brought in a real electrician. One call to B&S, problem solved. They knew about the issue. So, technical expertise, forgetting about vendor-customer relations or fairness, is obviously an issue for Rob Stanevich. read more