Excellent service and knowledgeable technicians. Thank you for prompt and professional serviceread more

We scheduled a day to have four lighting fixtures installed in our kitchen to replace the recessed…read morelights in there now. We made the appointment on 1/5 to have them here on 1/13 between 1 and 2PM. No one ever showed up. Called and we were told "oh we thought it was NEXT Friday". So we rescheduled for today, 1/16 since we were both off work for the holiday. The electricians came out and said "oh we don't have the parts to do the installation since you need four adapters for the fixture cups". They said they'd need to order the parts & rescheduled for this Friday, 1/20. At this point we called and cancelled. Don't want to chance on being stood up again OR have a half-assed installation. At NO point did they try to make things right in the form of a discount, just a half-hearted "sorry, maybe next time". Do NOT go with these people unless you want a lot of aggravation included in the price.

I was referred to Pingston by my realtors in July while under contract to purchase a home. I wanted…read morea quote for the replacement of the two prong outlets in the home with three prong. I was verbally quoted around 1000 dollars for the work by reception, which included installing GFI breakers and replacing the outlets. I scheduled this work to be completed immediately after closing on the home. After the home inspection was completed, I sent the report to Pingston and asked for a quote on what it would cost to address the electrical issues and also replace the two prong outlets, with the priority being the latter. One of Pingston's electricians verbally quoted me $750 for all of the work, and I agreed. On the day an electrician came to do the work, I talked him through what was to be done. He had the inspection report in hand, but I advised him to not complete some of the items as we would be remodeling and it would not be necessary. I also let him know that the outlets were priority. He said he would call me with questions. Four hours later I received a call that his work was complete. To my surprise, the outlets hadn't been replaced. I reiterated that the outlets were the priority for the job, but the electrician needed to go to another home. I called reception and they said would not be able to get back out to my place to complete the job for a few weeks. In addition, I would be required to pay more than I was quoted for all of the work. It felt very dishonest, and I would expect a reputable business to honor their commitment and make things right when there was clearly miscommunication on their part. When I made it home, I was not happy to discover that some work had been completed without my permission. It seems that the easiest tasks were completed (like disconnecting a light fixture), but what I had originally asked for (the outlets and GFI breakers) were ignored. I also discovered that a circuit had been disconnected for some reason, which caused the ceiling fan in my living room to stop working. So not only did the job get left unfinished, but they literally created another problem with my electrical. When I raised the issue with the office they did send someone out to fix it later in the day, but the entire situation could have been avoided if I had been consulted by the electrician on the day of (like he said he would) and if the office had properly communicated what work was to be completed to the electrician. I do not think anyone I interacted with at Pingston is a bad person. I had high expectations for this company as they had been recommended by my realtors, and they're certainly not cheap. But based on my experience and how everything was handled, I definitely would not recommend Pingston. They did take some money off of my bill, but at the end of the day what I had originally asked for was not completed. Spend your money elsewhere if you value a business that prioritizes customer satisfaction.

Similar issue as encountered by Kelly O in her August 2019 Yelp review. Word to the wise, get a…read moreWRITTEN estimate prior to starting ANY work. Keep an eye on both arrival and departure times. Be sure to have labor, materials and "commute fees" if any, CLEARLY stated AND IN WRITING. If you prefer to NOT pay a "commute fee", find another company.

Kenneth and his family-owned business are simply the best! I've been using Diversified Air…read moreConditioning for over 10 years for my real estate clients. They originally came highly recommended by a home inspector I trusted more than anyone in the business, and they have never let me or my clients down. Always great prices, honest service, and they get things taken care of quickly! After recommending them for over 10 years, our own AC finally went out at home. Kenneth's brother came out the very next day, found that our compressor was fried, and quickly got us a great price on a complete replacement. They even brought us a portable AC unit to help us survive the Florida heat until the new system could be installed! Kenneth's father, brother, and the rest of the crew did an amazing job. They were professional, finished everything in one day, and the workmanship was some of the cleanest I've ever seen. His father is quite the comedian too -- he had a new hilarious joke every time I saw him lol! His wife, who handles the office side of things, is amazing as well! She got us all of our permit and warranty information the same day we needed it and has always been great to work with. If you need anything from AC maintenance and repairs to a full replacement, this is the company to call. After trusting them with my clients for all these years, I'm glad I finally got to experience their service firsthand when I needed them most. I wouldn't use anyone else! Highly recommend Kenneth and the entire Diversified Air Conditioning family!

18 months after putting in a new compressor system (the outdoor piece) the fan quit working. I…read morecalled and and got voice mail, but before I could finish my message, they were calling me back. Twelve minutes later, their technician Derek was at my door. He quickly diagnosed the problem, call the parts house to find the new motor, went to pick it up, and had it installed in about an hour. He then flushed my drain line and everything was under warranty. This is the second AC system we have bought from them in 23 years. I'll never use anyone else. Great company, great guys!

A+++++. Quality work done on time and budget. Very professional. Did great job installing…read moresurround sound speakers in home and lanai.

Excellent workmanship, courteous, professional, and timely completion of troubleshooting, repair,…read moreand also, at homeowners request, brought electrical system up to current code. Highly recommend.

The repairman diagnosed the problem immediately and did not try to sell me anything else. He fixed…read moreit with in a half an hour and the price was even lower than I was quoted on the phone. Very honest company!

Lost my hot water and called Certified. First checked to see if my heater was under warrenty, and…read moreit was, then led me through replacing it and installing it. Most courteous crew, prompt and affordable. As a Senior Adult on fixed income, they will be my go to plumbers.

I called Climate Experts to fix a cracked PVC pipe on the outlet side of my water softener filter…read more The repair involved exposing and replacing a roughly 2-foot section of pipe (3/4" to 2"), and it completely resolved the issue with my water softener system. The technician was friendly and knew what he was doing; he worked efficiently and had it sorted without any hassle. My only real note is on price: the repair was on the expensive side for what it was. That said, the work was done right, and the problem was fixed, which ultimately matters most. Overall a solid experience, and I'd consider them again for future plumbing needs.

I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

Great experience with the company. Used them to replace two ceiling fans on our outdoor pool room…read more They arrived on time, were friendly and professional. Appreciated them confirming decisions before just making them like facing color of the blades. Also dismantled and disposed of old fans in our trash (it was trash day) and brought our trash can in after the trash was taken which was nice. Afterward, received text message with invoice and payment options. Entire process was smooth, easy and enjoyable. Will definitely use them again!

I didn't wait more than a day or two for a free estimate from the owner Ryan. He was right on time,…read moreefficient & fair. He gave us options to meet our budget & when he left we felt very satisfied & comfortable. I was confident that I found a good one!

Ken Williams & his technicians did an excellent job of cleaning & repairing my 2 Trane AC units,…read morethoroughly cleaned our ductwork, & installed 2 APCO Air Purifiers on our home units. (We'd experienced poor air quality for 3 years with another company's service.) The musty air quality improved immediately! I found this company to be very fairly priced; their service was prompt, on time, & highly professional. Very grateful!

I recently had an interaction with this company and was appalled at the experience. I found people…read moreclosely associated with the company to have been charged and found guilty of dismantling air conditioners on top of the old theater. The people that run this company could then bid to replace the units... This company hires felons, child molesters, thieves, drug addicts, has record of being dishonest, installing used equipment, using fraudulent licensing. They used to do work as subcontractors for the army base but circumvent the system by using a different company's licensing, paying the contractors more than they pay their own workers for perform the work. I even found out recently that the owners daughter got pregnant by an employee and aborted the baby... Protect yourself and your property if you hire these people to work in your home or place of business. They morally bankrupt and unethical.