Service was good. Service tech did not talk much and seemed a bit irritated lol but overall, it's…read morebeen a couple of months and not a bug in sight.

Good on them. They came out and treated the whole situation differently, even came up with a better…read moreapproach to the situation.

They did a great job and completed the requested pest control. Thankfully, we didn't have critters…read morein the attic! It was our dehumidifier system... The price was reasonable and they have visited our property three times now to guard against unwanted pests.

If you need pest control, go with Brilliant Pest Control Solutions. Full stop…read more I especially had a great experience with Lisa. She was incredibly kind, accommodating, and knowledgeable from the start. She took the time to walk me through everything, answered all my questions, and never once tried to upsell me on anything unnecessary. You can tell they genuinely care about helping people and know what they're doing. Great experience all around.

I'm so happy I found this local company! Choosing the service was easy, everything was explained…read morethoroughly, and they did exactly what was promised. David was great--friendly, professional, and did a really nice job. It feels so good to be free of all the cob webs and bugs around the house! The mosquito control has been a great too. We can actually enjoy being in our backyard again without getting eaten alive. Definitely happy with the service and would recommend them to anyone looking for a great local company!

These guys come and block my trash bin so if Recology comes by, my house is skipped…read more So I push my trash bin in front of their truck. That way, Recology will pick it up. But.... When they left, they pushed my trash bin in front of my driveway. I called them and reported the incident. The woman who answered said she will tell their people about it. I hope they do. It's ridiculous that you would do such a thing.

I have had spider issues recently and what amazed me is after Tom sprayed my back porch had a lot…read moreof dead wasps on it. I do not know where they came from but even my wife said,"where did they come from?" wherever they came from they are no longer--Thanks Tom awesome value and my wife says Tom is the nicest person to work with.

Just moved into a small house in Auburn a couple of months ago. Since then, I have seen all kinds…read moreof creepy crawlers, some I recognize, some not. Decided to call Gold Miner Pest Control. They came out within a couple of days and sprayed all around the outside of the house, at a very reasonable price too. Guess what? No more creepy crawlers! I am definitely a happy camper! :-)

Highly recommend EcoGuard pest control…read more Curtis "fifty" went above and beyond. He listened to all our concerns from wasps and black widows. He walked the property with me so I can address any specifics and where to spray and gave me tips on identifying different types and what to look out for in the future. Lastly, he found additional nests and got rid of them. Good company with exceptional employees. Thanks, Curtis!

Where to start? I reached out via yelp request for help with a rat situation in my walls. They were…read morequick to respond and even provided a late evening phone call. I wish I would have remembered that gentlemans name. I have spoken to SEVERAL people at this point. I explained that they would need to access the site via a small crawl space and was reassured that wouldn't be a problem. I had an inspection done the next day! Great start and was convinced to drop my previous bug service and join there's since it included the rat extermination services. Dennis came out, did an inspection on the points that the rats could have been using for entry points. They are digging holes through our soil and entering, so when I questioned that, I was told there was nothing they could do about that part. I was informed that a report of the work for exclusion would be ready in 24 hours. I may be being impatient as I am freaking out about living with rats in my walls, who wouldn't?!? The report was not ready and I then spoke to Wyatt who was going to reach out to get it so that we could get on the schedule for the exclusion work, since that was being booked out a ways. I was told there was an appointment that next Friday and asked to be put on the schedule, they weren't able to do so without the report though. The next morning the report was in and ready, I called to schedule and now they're booked out even further! I will say the phone etiquette of all the employees is top notch! When I questioned where the original appointment went that I was told about they were able to get me in sooner. In the meantime, traps were set in the attic and the front opening of the crawl space, NOT in the front of the house where the gentleman reassured me they would have technicians place. Dennis let me know that this was not practical to have them crawl under a house. He mentioned it would be an extra charge to do that, which I was willing to pay to have this situation handled! The receptionist again reassured me she would send a technician out that would crawl under the house and place them where the activity was. A new technician Jordan comes out, adds additional traps, tells me he will not be crawling under the house, that is not what they do. So again was given false information. During this time I was at work and received a text stating that until they do the exclusion work, these traps will not work! I am booked out almost a week out at this point. Who tells a person that the service they're providing wont even work that I am paying you to do? He agrees to place additional traps in the front of the crawl space and a bait box at the side of the house. My husband comes home and sees that there is finally a rat in a trap at the crawl space. I call a technician out to come check the traps, he mentions that he wasn't aware there even was a trap placed in the attic. Shouldn't they be aware of all the placements? Then asks me if there is a rat in it, I wouldn't know! I paid y'all to come check so that I don't have to get in my attic or crawl space! There did happen to be a rat in the attic, my dad had come over to let them into the house and said the smell was atrocious so who knows how long it actually was in there. The technician let my dad know he would return next Tuesday (1 week) In my portal it says he would return unless customer said otherwise. When I called the main line again, I was informed there were NO follow up trap check appointments made. I asked if they had any later evening time slots so that I didn't have to keep leaving work to let them in and was informed that there was a 4-630pm window. I had asked if there were any other technicians besides the one I apparently was assigned could come out. Again, reassured they would send someone and booked me Tues for the 4-630pm time slot. I rushed home, picked up my daughter early and waited for the 30 min call. Nothing! No technician ever came to check the traps. Which at this point I am feeling undefeated that there even would have been a rat in the attic trap anyway. But communication that they weren't coming would have been nice. I had exclusion work done, took off work to let the tech into the attic space, said there was nothing in the traps at this visit. He would need to return to complete the job and it would be another week out before they can get back. But rest assured, it usually takes about 2 weeks once the exclusion work is complete before they start catching them. The pros, they have the bests phone etiquette and know how to diffuse a scared, frustrated client. Cons everyone has a different version of what is to be done or included with the service. In the original call I was told they would clean and sterilze the area (crawl space) after they were confident they were gone. Later to be told that would not happen and isn't included. To be fair, I have never had this problem, so maybe I am the one being unrealistic with the expectations.

Nichole is our favorite Tech! She is always so timely and professional with us!!! She is truly a…read moregem and just so genuinely valuable and could not ever be replaced.

we just had Nichole come treat our property. Nichole was incredibly professional and kind and…read moreanswered all of my questions. They also showed up less than an hour after I called. I explained my issue with wasps ants and spiders and Nichole addressed all of it. I have so much more peace of mind now after talking with them. Nichole also made it clear I can reach out again if anything else comes up. overall a 10/10 experience and I am so happy with the service Nichole provided.

Wonderful pest control company!…read more The garage of my parents' home has not been deep cleaned in many years and I would notice black widows scurrying around when I'd open the garage. In the past, I'd simply arm myself with a can of Spider Killer and spray them as I encountered them. Now I'm older and wiser and decided to hire professionals to spray instead, so I wouldn't have to have anxiety and mini heart attacks every time I'd see a black widow. Looked on Yelp to find a company nearby my parents' home with high Yelp reviews. Good Earth was my first choice. Getting pricing info and making an appointment was seamless with Yelp's messaging system. Kevin was so helpful in keeping me apprised of the process and the appointment time/date. On the day of, Zack showed up promptly and with a smile. I was so surprised when he told me my one-time treatment would actually allow follow-up visits within 30 days. He told me the first treatment would be spraying and then the second treatment would be getting rid of the webs. Wow, what a great deal! Both days Zack was punctual, friendly and professional. We even talked about the celebrities he looks like! (You'll have to meet him in person to guess which celebrity) On the second treatment day, he came armed with a cobweb brush and I actually felt kinda embarrassed because it was like he was doing housekeeping for the spiderwebs! Excellent experience and so far I haven't seen any spiders left! Highly recommend this company. Thank you so much, Good Earth, for helping me get rid of the scary spiders so I can have peace of mind to clean the house. :)

Still incredibly happy with this company. They continue to hire outstanding people. We had them out…read moreyesterday for our regular bi-monthly treatment--and while I didn't catch the young man's name, he was excellent. We'd requested ahead of time to have the garage treated as well (because normally they only treat the outside unless we ask them to spray anywhere else, in which case they're more than happy to do so). My wife opened our garage up before heading out with our kids, and the tech could've easily finished the job and just moved on. But instead, he knocked on the door afterward to let us know he was done so we could shut the garage. He specifically said he didn't want us to leave it open longer than needed. Some might say that's just part of the job, but the truth is, small gestures like that aren't so common anymore. At least not in my experience. It showed genuine thoughtfulness and care--and that matters a lot to us. Great service, as always.

Home shield pest control is great! High quality service and great customer service, along with good…read morepricing. I have had them for about a year now and I am very happy with my service. Isaiah Kelly is a great technician and provides excellent customer service, he is knowledgeable and always has a smile on his face! Highly recommend HomeShield Pest Control!

Isaiah is really great. He always shows up to service us with a professional and friendly attitude…read more Home shield has done our pest control for over 5 years now and we are very pleased with their service.

Very professional and reliable Awesome customer service…read more Great follow up Amazing quality of work Greatest value for the price

They were very friendly. They had a quick response time. I've continued the service with them since…read moreit was so good.