I was looking for glasses because I needed a new one, considering I've had mine for 3 years and…read moreit's pretty damaged. I've looked at shops near me but it they do not have what I'm looking for nor do they have anything that compliments my face. I happened to stumble in the store and the shop owner, Meron, happily assisted me. Meron showed me a variety of selections that I could pick from. She helped me pick my very first prescription sunglasses and my brand-new specs! I was very pleased with my purchase. Meron makes sure their customers will absolutely adore their new specs, just like how I did with mine!

We have been dealing with South Winnipeg Eye Centre for over 25 years! We have purchased glasses…read morefor ourselves, our children and now our grandchildren. I can not stress enough how great and caring the service is and the care that we are provided every time. There is always new products and lots of selection for everyone. I will never shop anywhere else as Jocelyn and the staff are always amazing!

I have purchased my last 3 pair of glasses from South Winnipeg Eye Centre. Jocelyn has been great…read more She has taken the time to go through the difference between lenses and explained my prescription to me. There has been no hard sell. I am in a high end Essilor Varilux lenses and Silhouette Titanium frames. Their prices on frames are better than other optical stores I visited. They checked with the laboratory to see which Varilux X lenses were best for me. They told me that the most expensive lens was not needed. Jocelyn suggested that I reuse my existing frames to save money. Other optical stores wanted to sell me new Silhouette frames if I wanted a guarantee from them. I will not go any place else for glasses.

Fantastic service and excellent staff! They offered to…read moredeliver my contacts to me directly when the order was late. They really go out of their way to assist. I had a bump from milia on my lash line and the recommended referral took it off on my first visit and zero scar or pain at all. Asked about US products that whiten the eyes but weren't sold in Canada yet. The doctor investigated on his own and got back to me with his recommendations. Can't recommend more! Thanks again to your whole team! Oh and the coolest styles of glasses anywhere!

Great selection of glasses! Optometrist and staff are knowledgeable and helpful! Always greet you…read morewth a smile!

I have nothing but good things to say about Family Optical. Dr. Kevany is very friendly and…read moreprofessional. Rene who fitted me for my glasses was also personable and helpful. I am very pleased with the service and highly recommend with this business.

Great customer service! I went in 20 minutes before close asking if my glasses were able to be…read morerepaired. They took my glasses in right there and was out of there in no time! Great pricing as well.

My mom and sister had complaints about the unprofessional service. I reserved judgement till I had…read morethe same. My experience was, as well, not very professional. I can relate 2 events that disappointed me. When I visit an optometrist, I do not expect my appointment to entail a sales pitch about the optical center or to hear that the glasses I had were sub-standard (because they were not purchased on site). On another occasion, after discussion with the desk personnel I asked to book an appointment 2 years from my last appointment. As it turns out, the date of the appointment I attended was earlier than my 2 years and I was required to pay for the whole appointment as my provider would not cover the insurance portion as it was not a full 2 years. I related the story to the clinic for which they would not take responsibility or apologize. This clinic won't see me return.

I'm HONORED to be one of the first to write a review on my experiences with the company and staff…read moreof Westwood Optical.. I know there will be many additional reviews to come.. so here goes! If you want to have a very pleasant and knowledgeable experience with people that take their profession seriously; and a company that has a great name recognition in the industry AND the city of Winnipeg... then you have to select Westwood Optical. There are other great options as well in the city... however, one of the "stand-outs" for me personally is that when I experienced some vision issues... I was very concerned and I needed to see a optometrist asap... Being that I was in the area for work purposes... I asked if there was a emergency opening for me... the staff were very understanding and accommodating...I was seen within 10 minutes.. The optometrist was very kind, considerate and very knowledgeable... Long story short, my concerns were addressed and after the thorough analysis... I was given positive reassurances and recommendations. The staff never pressure you to buy anything... they are there to assist you to make wise choices. I would highly recommend Westwood Optical to be your optical choice. Just do me a favor.... tell them "André sent me... from his FANTASTIC review of Westwood Optical" ... Thanks.. ;^) (( I don't receive any benefits from writing this... OR obtaining your help in mentioning to Westwood Optical what I asked... "It will just make me feel... ALL WARM INSIDE" ;^) Have a great day! André Westwood Optical customer..

My wife and I have gotten our glasses here for years. Staff is friendly and knowledgeable…read more Selection is excellent. Special thanks to Carole for staying late and helping me with my new pair of glasses!

I'd give this place a '-1' if I could…read more I asked the front desk receptionist to verify my appointment details and she said I have to have a full eye exam before they will do a contact lens exam on me. I asked why she said because I'm due for an exam and when I said ok I will get my regular exam done when my health benefits have refreshed in the summer. She said that's not possible...and argued that the doc will also insist and then another employee came in saying the same thing and then another...who actually left her workstation AND her customer just to come over and say the same thing to me. I asked to speak to the Doc. He came out and with different wording said the same thing basically-it's going to cost me twice as much as what I was quoted on the phone. So I said ok I understand where you're coming from and I'm not interested at this time so I left. (I must have seemed like your typical KAREN at this point...having three other people try and explain the extra charges, but I'm standing my ground here! I would have let it slide, until I got a highly unprofessional comment from one of the girls up front, who said....loudly enough for me to hear it from the other store entrance, as I was leaving....THAT'S EXACTLY WHAT I TOLD HER! She said.... Why say that so loudly....she clearly wanted me to hear that! So I called her out on it. I had enough. I said "excuse me! How rude! That is very unprofessional of you. If you have a comment about a customer or if you have an issue with a customer ..... you should keep it to yourself (if you're not discussing it with the customer that is) and be discreet about how you voice that concern. Go somewhere private and talk about it to your boss....Omg...how rude!" I stormed out of there....yes I blew up, yes I lost my cool! I was given wrong information right from the start....I could have waited until July when my benefits are full again, and I'll get my regular exam done then. What a waste of time. 1. I was quoted incorrect price info over the phone 2. It took 4 people to explain their policy to me. 3. They said I HAVE to have a full eye exam, it's in their "by-law". I did ask for more info about this, but they could not provide it. I felt like I was being forced to do it before I was prepared to do so. 4. As I was leaving, one of the employees felt I needed to know that she told me all that already......loud enough so the whole store could hear... This is why I blew up on her. Poor customer Service and very disrespectful behaviour are the main reasons why I will never re patronize this business again.

The frame selection took me longer than the actual appointment because there were way too many…read moreoptions that I liked. The eye exam itself was straightforward, and I appreciated getting clear answers when I asked about a couple of things I'd noticed with my vision. The staff were quite friendly and didn't make me feel rushed while I was deciding.

Excellent customer service, knowledgeable staff, fair prices, quick turnaround. No pressure, very…read moreclean store, awesome selection of glasses in a variety of price ranges. We'll be back.

Great Friendly Staff , knowledgeable and personable doctors . Very helpful and accommodating when…read moreneeding to see the doctor . Helpful with insurance.

I have been going to Dr. Bourdon for years. I have always found him very thorough and competent…read more His staff are friendly and very helpful. I am useless when picking out the right frames for my face but they always seem to help me pick out the perfect ones. I live in Edmonton now but go back to Winnipeg yearly for a visit and always make sure I book my eye appointment for when I am there.