My wife and I have gotten our glasses here for years. Staff is friendly and knowledgeable…read more Selection is excellent. Special thanks to Carole for staying late and helping me with my new pair of glasses!

I'd give this place a '-1' if I could…read more I asked the front desk receptionist to verify my appointment details and she said I have to have a full eye exam before they will do a contact lens exam on me. I asked why she said because I'm due for an exam and when I said ok I will get my regular exam done when my health benefits have refreshed in the summer. She said that's not possible...and argued that the doc will also insist and then another employee came in saying the same thing and then another...who actually left her workstation AND her customer just to come over and say the same thing to me. I asked to speak to the Doc. He came out and with different wording said the same thing basically-it's going to cost me twice as much as what I was quoted on the phone. So I said ok I understand where you're coming from and I'm not interested at this time so I left. (I must have seemed like your typical KAREN at this point...having three other people try and explain the extra charges, but I'm standing my ground here! I would have let it slide, until I got a highly unprofessional comment from one of the girls up front, who said....loudly enough for me to hear it from the other store entrance, as I was leaving....THAT'S EXACTLY WHAT I TOLD HER! She said.... Why say that so loudly....she clearly wanted me to hear that! So I called her out on it. I had enough. I said "excuse me! How rude! That is very unprofessional of you. If you have a comment about a customer or if you have an issue with a customer ..... you should keep it to yourself (if you're not discussing it with the customer that is) and be discreet about how you voice that concern. Go somewhere private and talk about it to your boss....Omg...how rude!" I stormed out of there....yes I blew up, yes I lost my cool! I was given wrong information right from the start....I could have waited until July when my benefits are full again, and I'll get my regular exam done then. What a waste of time. 1. I was quoted incorrect price info over the phone 2. It took 4 people to explain their policy to me. 3. They said I HAVE to have a full eye exam, it's in their "by-law". I did ask for more info about this, but they could not provide it. I felt like I was being forced to do it before I was prepared to do so. 4. As I was leaving, one of the employees felt I needed to know that she told me all that already......loud enough so the whole store could hear... This is why I blew up on her. Poor customer Service and very disrespectful behaviour are the main reasons why I will never re patronize this business again.

We have been dealing with South Winnipeg Eye Centre for over 25 years! We have purchased glasses…read morefor ourselves, our children and now our grandchildren. I can not stress enough how great and caring the service is and the care that we are provided every time. There is always new products and lots of selection for everyone. I will never shop anywhere else as Jocelyn and the staff are always amazing!

I have purchased my last 3 pair of glasses from South Winnipeg Eye Centre. Jocelyn has been great…read more She has taken the time to go through the difference between lenses and explained my prescription to me. There has been no hard sell. I am in a high end Essilor Varilux lenses and Silhouette Titanium frames. Their prices on frames are better than other optical stores I visited. They checked with the laboratory to see which Varilux X lenses were best for me. They told me that the most expensive lens was not needed. Jocelyn suggested that I reuse my existing frames to save money. Other optical stores wanted to sell me new Silhouette frames if I wanted a guarantee from them. I will not go any place else for glasses.

Fantastic service and excellent staff! They offered to…read moredeliver my contacts to me directly when the order was late. They really go out of their way to assist. I had a bump from milia on my lash line and the recommended referral took it off on my first visit and zero scar or pain at all. Asked about US products that whiten the eyes but weren't sold in Canada yet. The doctor investigated on his own and got back to me with his recommendations. Can't recommend more! Thanks again to your whole team! Oh and the coolest styles of glasses anywhere!

Great selection of glasses! Optometrist and staff are knowledgeable and helpful! Always greet you…read morewth a smile!

My new Eye Care home !!! What a Professional group of people. Everything is well sanitized, super…read moreclean and they still manage to keep their distance while working with you. They did all they can to make me happy with my purchase. A very excellent selection of glasses, but they have the staff to help me pick what's right for me... Not like other places. Definitely give this group a try. You won't be sorry !!! Thanks again for everything !

Can't be trusted. Asked for an appointment I was really…read moremotivated to attend, had a company emergency the d-day preventing me to come, tried to explain that it was not as if I could know about it a day before and cancel, they still charged me $50. Never again, Avoid!

Is my eye doctor does a good job, professional without being stiff. The women who fits glasses is…read morevery good at her job. The short answer is they do a good job, and I keep going back for that reason. I do not always get my glasses here but I can recommend the place.

Had a poor experience twice. They billed my insurance $400 for 1 pair of glasses for me. I'm now…read moreineligible to get another pair for 2 years. Billed my 7 year old $40 to measure pupil distance. Really?

Awesome experience! I just bought new glasses and prescription sunglasses and was extremely pleased…read morewith the frame selection the store offered and with the customer service. Really excellent.

I have nothing but good things to say about Family Optical. Dr. Kevany is very friendly and…read moreprofessional. Rene who fitted me for my glasses was also personable and helpful. I am very pleased with the service and highly recommend with this business.

Great customer service! I went in 20 minutes before close asking if my glasses were able to be…read morerepaired. They took my glasses in right there and was out of there in no time! Great pricing as well.

The staff at the Laser Eye Clinic on 200 Portage Avenue were so friendly and professional and…read moreanswered all my questions. Dr. Lee-Wing also called me at night to see how I was feeling which I thought was very Kind of him to do. I would definitely recommend this clinic to anyone who requires cataract surgery. Sincerely.....Chris Winchar R.T.