Absolutely wonderful place to go. The staff is laid back, very helpful.During the insurance hacks…read morethat affected the whole country, they were incredibly understanding with no pressure at all. Dr. McGowan did cataract surgery on both my eyes, and it was painless and quick. She's young and brilliant. Lots of respect for her here. Although I was totally unaware of what cataract surgery was all about, they all guided me through it and were very helpful. The atmosphere at the office is great, thanks to the folks at the desk, the financial staff, and of course Heidi, who has it all together to get you ready for surgery. Thanks to all.

Dr. MacDonald helped me solve a vision problem. He was extremely knowledgeable and gave clear…read moreexplanations. He is an excellent doctor. I recommend him highly.

Excellent customer service and unique high end frames for men and women! The prices are fair given…read morethe high quality products.

I called them after stopping at several opticians that couldn't help me. I had bent my Silhouette 3…read morepiece frames that most opticians try to avoid like the plague. Jan's not only fixed them, they fixed them on the spot, in minutes to perfection. I recommend them because they are very professional and eager to earn your business.

I came here after my previous eye doctor closed. My new glasses caused headaches and blurry vision…read morein my right eye. Over three visits in three months, I repeatedly raised these concerns and was told it was dry eye and given drops. They refused to trial a new lens or reassess the prescription, despite my requests. I've worn glasses for longer than the dr has been practicing and I know when something isn't right. I left feeling dismissed and unheard. A total waste of my time, I could have had this corrected by now. Would not recommend.

Dr Kristin is a great dr,I was there yesterday April6 th 2026 between 2:20-240 pm, the first 2…read morewomen working behind the desk,after I sat down made a remark about my partial hair piece,since I wear it due to several skin cancer removals,one other patient just shook his head,hearing it also,Don Stemmer should be made aware of these 2 women being very rude towards a 80 yr old patient,u can surely see it on your cameras,when I checked out,the woman in the center kept starring at me,it's on camera,I will never return there,it's suppose to be workers respecting the patients

I have been meaning to write this review for a few weeks now. I wanted to express my sincere…read moregratitude to both Dina and Rob. They were both so wonderful and have patience of saints working with my son and the time and effort they provided. They are both an asset to this company. I needed to get this review in because they truly deserve the praise and recognition. Thank you again for helping my son Lapell and making his experience a great one.This is for the West Lone Branch location in New Jersey.

Everyone was very nice except for that. They did not check my insurance coverage. I'm normally…read moreallowed one exam a year with my coverage but not at American best had they told me I would've gone where I was covered so I ended up paying out-of-pocket. I did not like that that they did not Inform me.

Brand new Rx and LensCrafters REFUSED to make me glasses…read more CLERK: REFUSED to make me glasses. MANAGER: REFUSED to make me glasses. CORPORATE: CALLED (but I was asked to leave) I visited the great Eye Doctor (who is not affiliated with the attached LensCrafter) for a new Rx. Once I got the Rx, I went into the store to buy some new glasses. I gave the clerk my info and he looked it up in the computer. He said that I had purchased and returned some glasses in 2012 and that he wasn't going to sell me any new eyeglasses because he was afraid that I would return those too. (Hey buddy - This is one of the risks of having a return policy - people might actually use it.) IT DOES NOT GIVE YOU THE RIGHT TO REFUSE ME SERVICE. IS THIS LENSCRAFTER POLICY OR YOUR POLICY? The clerk said he had to "Check with the manager." The manager DIDN'T WANT TO SELL ME GLASSES EITHER and had to "Check with Corporate." This "Check" never completed and 2 of the 3 employees were hassling me to give up and leave. Employee #3 (who was a fat guy), had a customer who he abandoned, only to tell me that they weren't going to fill my Rx because it was expired. I was getting a little frustrated that he made so many assumptions given that I had a new Rx in my pocket. He wasn't adding anything to the discussion so I told him "Go deal with your customer and mind his own business fat boy." Not only did I already have 2 of the store's 3 employees "working" on my "issue", fat boy had abandoned the store's only other customer (which could not possibly be store policy).. He skulked off to complain to the manager because I "insulted" him by pointing out that a 5' 6" looks fat at 300 pounds. I was already 3 people deep in this circle-jerk and at this point and it was clear the "Corporate" was going to say whatever the manager wanted. My "insult" simply brought this debacle to a head more quickly and I was now persona-non-grata and asked to leave the store - which I did politely. I'm sure I had a good reason to return the eyeglasses 9 years ago and if that means I'm banned from LensCrafters for life, so be it. Their glasses are overpriced to the point where I can get 3 pairs: reading, driving/all purpose, and sun glasses; online, for a lower price than one pair from this store.

I was really looking forward to a new pair of glasses. The frames looked nice they were sturdy but…read morenot too heavy. They were surprisingly well priced. They arrived earlier than they said they would. Around 5 days I think. When I picked them up I was so disappointed to see that the lenses were extensively laser etched. The etching was in my line of sight if I turned my head slightly but continue to look straight ahead. The etching read: 1.67. Oo FF It was etched into both lenses. I returned a few days later because they were sliding so far down my nose that I could only see over them. The older gentleman replaced the vinyl nose pads with silicone rubber nose pads which stuck far better to my nose. As I went to put them back on my face I decided to complain about the laser etching on the lenses. He reacted angrily and said that there is no way I can see them. He said all eyeglass lenses have them specially progressive lenses. He said that the lensmakers need that information to make them correctly. He said that is the way it is and asked me if I have ever had progressive lenses before. I told him that my previous two pairs were progressive lenses with no laser etching on them. Then he stood up and walked away and I left the store. When the glasses are on your face the etching is not legible however the Sensation that something is interrupting your vision similar to floater cells in your eyes or light scratches on the lenses. Over the next week I started to get headaches that persisted which I generally have not had in years . I began to realize that the progressive lenses were not functioning properly at all . ​​​​​​​​​​​​​ in order to see distant my chin had to be almost against my chest . I returned them to the store for a refund but said that I would have the lenses remade and keep them if they could leave the laser etching off . Apparently that's not possible at lens crafters so I got my money back. The real kicker is they charged me over $900 including the frame which was reasonable for the privilege of looking through someone's writing on my lenses and they still made them wrong . Shame on Lens Crafters. They have lost my business and hopefully yours too.

I recently got two new pairs of glasses here and was assisted by Kim C - she's the best! She knows…read moreher stuff and knows what looks good on me. The prices are great and there are a lot of styles to choose from. It was not my first time here and won't be my last...thanks to Kim C.!!!

I made an appointment with Precision Eyecare of NJ after finding them on my vision insurance…read moreprovider's website. The receptionist who answered the call and helped book my appointment was extremely pleasant and thorough answering my questions about insurance coverages. She was able to accommodate my appointment request very easily and we got to see the doctor in just a few days. The office was very spacious and airy, with a very big waiting area. We were immediately helped to register as new patients and were on our way to get eye exams with Dr. Derdova. She was so nice and very thorough in all her explanations, and so patient/careful with everything. They have a large staff at the office and everyone we met was super nice and patient. The staff was also able to walk us through the insurance coverage for frames and helped us get the best deal on frames and lenses. I highly recommend coming to see Dr. Derdova for any eye care needs and for all their beautiful frame selections!

Excellent care!! Dr Derdova is great and staff is friendly & helpful. Recommend to all for eye…read morecare!

Check in was seamless. The party who was supposed to be seen didn't show so they were kind enough…read moreto see us (yes we arrived pretty early). Erin the tech had a bubbly personality and was very patient with my mom who has some speech limitations. She was thorough and explained everything. Dr. Michael Melzer the optician was efficient with 40yrs experience under his belt. My mom was given informative diagnoses and recommendations of ophthalmologists to follow up with. The store is always clean and inviting with an array of frame shapes and colors to choose from and the entire staff is stellar.

The staff was great! My glasses look awesome, BUT the lenses are awful. Both pairs had issues…read more Reading needed the lenses popped in properly, which fixed the issue. My progressives had to be remade as they were totally off. Got the new ones and unfortunately, I didn't drive at night until after the 30-day return window and found I have a horrible glare in one lens that is not my eye (checked with my retina specialist) but the lens itself. So now I can't wear them when I drive. While I love their designs, I will never buy another pair of glasses from them.

I have been going here for years! Dr. Curtis and the entire staff are fantastic…read more You will be in good hands here.

The previous optician (I reviewed back in 2014) has left…read more The current optician is professional and much more "straight up". That said, Dr. Erin and her staff have always been a favorite of mine.

EyeDesign is an independently owned and operated optician in Red Bank, New Jersey. The store has…read morebeen in business for over 30 years and is known for its high-quality eyewear and excellent customer service. The staff at EyeDesign is very knowledgeable and helpful. They provided personalized recommendations based on my style preferences, face shape, and prescription needs. Their vast selection of frames from renowned brands made it easy to find the perfect pair that suited both my vision requirements and fashion taste. The facility is modern and inviting, with a sleek and stylish design that reflects their commitment to both aesthetics and functionality. The waiting area is spacious and well-appointed, providing a relaxing atmosphere while maintaining privacy. In addition to providing excellent customer service, EyeDesign also offers a wide range of services, including eye exams, contact lens fittings, and repairs. The store is also conveniently located in downtown Red Bank, so it's easy to get to. Having had a bad experience with Warby Parker products, the old saying "you get what you pay for" is very much the truth in the optical world. Cheap, easily warped frames and inferior lenses from China won't be found at Eye Design. I highly recommend EyeDesign to anyone in the Red Bank area who is looking for quality eyewear. The staff is friendly and knowledgeable, the selection is great, and the prices are reasonable.

Super high quality and luxury design prescription and sunglasses. I highly recommend their eye…read moredoctor as well.