I was in Baton Rouge for work and had several hours to kill before my flight. I needed to have my nails done so I did as I always do and referred to Yelp for advice. This place had only one review, but it was pretty good and the location was close to the airport.
The lady that greeted me at the door was nice enough. (sadly, she didn't do my nails) I told her that I wanted a pedicure and gel manicure. She went outside and summoned another lady. I was directed to a seat and the second lady sat down in front of me and proceeded to hack away at my old polish with the power sander. I have natural nails and this is the worst way to remove polish from natural nails. She even slipped and took a gouge out of my nail in her haste. I did not say I was in a rush but apparently she was! I told her that I wanted them cut down and she only cut down the nails on one hand.
The most annoying part of this whole experience is the fact that my nail technician did not say one word to me. I asked her "how are you doing today?" She never responded because the entire time, she was carrying on a conversation via Bluetooth.
As soon as she removed my polish, I asked what I owed her and stated that I was not staying to listen to her conversation. Only then, she noticed me and pleaded me to stay.
Please learn from this. I am not a picky client, I just believe that customers are owed a lot more attention that this person provided.
By the way, my mistreatment cost me $12 to remove my polish and damage my nails. Not a bargain! read more