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    Pearblossom Hardware

    4.5 (2 reviews)
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    Door and Mouldings - paint/wood bubbling upon wiping

    Door and Mouldings

    2.9(20 reviews)
    54.5 mi

    We ordered 3 doors from Door & Mouldings: 1 pocket door…read more 1 pocket door frame 1 pocket door lock 1 barn door track 2 doors for barn door track 2 handles for barn doors We also ordered moulding for the pocket door frame. They are SO friendly and they respond almost immediately on their text line. Taking off stars because: One of the doors arrived with damage, one handle broke the moment we tried to insert the screw (see photos) The lock for the pocket door came with just the lock hardware, but no screws in the box. When we contacted the company, they refused to exchange the broken handle and made us pay for a new one. They also refused to give us the missing screws and told us to get the screws we need to buy a whole new kit for $30. I'm disappointed, because I like this company and I like to support local businesses, but I think their customer service didn't handle our situation well at all. If I were them, I would have given us the replacement screws for the screws that they failed to include initially, and I would have replaced the broken handle. We spent almost $3,000.00 on purchases from their store and they refused to replace a $90 handle and some screws?

    I went to their Burbank "store" to get information about a door replacement…read more There is no one there. Literally....no one is physically in the store. The door is open and there is a number you're asked to call. Then someone REMOTELY will speak with you via a camera over the door. If you have anything to show them, then you can send it to them remotely because as I said, NO ONE IS THERE. I don't do business with people who aren't there.

    Photos
    Door and Mouldings - Paint came off. no barrier, wood absorbed the water from the wipe

    Paint came off. no barrier, wood absorbed the water from the wipe

    Door and Mouldings - Damage to pocket door

    Damage to pocket door

    Door and Mouldings - Wood absorbed the water from the wipe

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    Wood absorbed the water from the wipe

    Pearblossom Hardware - hardware - Updated May 2026

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