Don't trust this dealership. After i went through to get finance. I had to call Greg 2 days later…read morefor results. He said i was approved . I said to greg it would be 2 days until i get there to see truck. Told me that he would not wait. I said i would put money down. Greg Didn't want to hear it . Said he was burned before. Buyer Beware !!!!!!

Bob Lacroix and Greg Dube were great. Bought two vehicles from them without a hitch. They were easy…read moreto deal with, friendly and went out of their way to accommodate my family and I. Highly recommend!!

We have been bringing our vehicles to Pittsford Auto for years. We referred all of our friends and…read morefamily there as well. They take good care of our vehicles and the turnaround time is great. They are good honest mechanics. Pittsford Auto also supports and gives back to the community.

I am newly retired and new to New York, so I was quite anxious when my car started making ominous…read morenoises. Craig was very helpful and honest. The work on my car was done well and quickly. I would highly recommend Pittsford Automotive Center.

I recently had a first-rate experience buying a used VW here. Owner and staff were very friendly…read moreand easy to deal with. No hard sell on the car or warranty. Price was very fair for the car I purchased. After the deal was done and just before I was ready to drive away owner personally took the car to top off the fuel, and in so doing, noticed that window switches were not functioning ,. Based on that, he is ordering new switches and wil install on arrival. Since it is December, I might not have noticed until spring.

Recently I was on AutoTrader.com looking for a specific model used car with low mileage. I found…read morethe perfect vehicle listed for sale with Cupples Car Company. I have never purchased a used vehicle online much less from a dealer 1,500 miles away from me. This meant I would not be able to see the car in person nor test drive it. For me I would be placing complete trust in the dealer. As we all know, used car dealers usually have a poor reputation but Cupples Car Company is definitely the exception to that rule. Ross Cupples, the owner, is wonderful to deal with. Ross is honest, professional and knowledgeable. You can immediately tell that Ross is a man with integrity who cares about his customers and wants them to be happy. Ross is hands down the best car dealer I have ever dealt with (new or used). Ross is not a high pressure salesman and made the entire buying process enjoyable. Since I was not close by I communicated with Ross mostly through email and, even though I'm sure he was busy with other customers, he would took the time to email me back very promptly and address any questions or concerns I had. Ross was very helpful every step of the way which meant so much to me given my distance from the dealership. I placed my trust in Ross and was not disappointed. I would highly recommend Ross Cupples and his dealership if you're in the market for a used car. I wouldn't hesitate to buy a vehicle again from Ross. Thank you Ross for everything!

I had a wonderful experience purchasing a vehicle from Robert and Scott. They were both very…read moreprofessional and funny too! Shortly after buying my car, I had a check engine light come on. I called Robert and he scheduled an appointment for me. They took care of the sensor that went bad and the light has not came back on. Never had a problem with the car after that. It did come with one year warranty but I did not have to use it. They also reported all my payments so my credit score went up. When I am in the market for another car, I will be sure to return to them! Highly recommend them for your used car needs.

From the owner: Every vehicle comes state inspected with a 20 day temporary plate…read moreNo credit check, In house financing We are very excited about our 12 month/24,000 mile warranty that is included with every vehicle that we finance. We look forward to you purchasing and financing your next pre-owned vehicle from us.

Wayne is an honest mechanic, and does great work on top of that. What more can you ask for? He took…read morecare of my dad's Monte Carlo that has very special meaning to me. I wouldn't hesitate to bring any vehicle to him.

My mother-in-law spend her summers in Newbury, NH and I always take her car to Auto Showplace for…read moreit to be checked to make sure that there it does not have any problems. Wayne checks the car each year and if there is anything outstanding he lets us know before he does any work. His workmanship is hard to equal and his honesty and fairness are hard to find elsewhere. He charges for the time spent on the job and does not include all of the other penny-ante crap that other repair shops are prone to do. I would not hesitate to recommend him.

Great place to get a high quality used vehicle. Peter is fantastic to work with is very…read moreaccommodating. Highly recommended!

I bought my very first car from Eastman's Auto in June of 2019. The car was in great condition, and…read morethe price was also fantastic (my mom haggled anyways, and Peter took no offense). As a part of the purchase, Peter agreed to fix the passenger-side seatbelt. After more than a YEAR of my missing his calls and appointments, Peter kept his word and still fixed it for free! My mom was so impressed with the whole ordeal that she's insisting on buying her next car from him. Peter is a wonderful guy, and I value his integrity. I highly recommend Eastman's for anyone looking for a great car at a great price.

LONG REVIEW BUT WORTH THE READ! A little less than a year…read moreago I began looking for a new Wrangler to replace my 2013 Sahara. I found a Jeep online that I was very much interested in. I called the dealership (Contemporary Automotive in Milford, NH) which was an hour and a half away and made an appt. to test drive a brand - new Wrangler. The telephone conversation with the dealer should have been my first clue to not make the drive. The person I spoke with was not friendly at all and was not able to answer many of my questions. When I arrived, I was barely noticed from the start and did not end up buying a Jeep because they offered a ridiculously low trade in amount for my Sahara and plus they just seemed disinterested in working with me and I had no idea why. I could go on and on about my horrible experience at this dealership...but this review is not for Contemporary Automotive, it is for Key Chrysler Jeep Dodge Ram of Lebanon!! Fast forward several months to when I decide to give trading in my Jeep another shot. I found the exact Jeep I had been looking for online. I called Key to inquire and was lucky enough to speak with the friendliest, most helpful salesperson I have ever worked with! Casey Bonas was attentive and extremely helpful from the first phone call up to the sale (and even the day after the sale was finalized) on my beautiful 2021 Wrangler Willys. The Jeep I purchased was in-transit already. The application process went seamlessly via phone and text. Casey made sure to cover every detail before I ever even entered the showroom. He sent me weekly updates on the status of my vehicle's transport. Our phone, text message and email conversations were always friendly and positive. Casey REALLY listens!! On the day before my Jeep was delivered, I had a late night panic attack after reading a bad review in which a customer of Key was in the process of purchasing an in-transit vehicle and the deal suddenly fell apart. I emailed Casey to ask questions about this person's experience and wondered if it could happen to me. He responded first thing in the morning to reassure me that things were fine. I actually had nothing to worry about because shortly later he text me pictures of my new Jeep sitting in the Key parking lot. Ironically, while I was up late worrying about the deal falling through, my car was being delivered! People, don't believe everything you read. If a deal falls through, there has to be more to the story than what the person who is telling it is letting on! Later in the day, my husband and I made the hour-long drive to Lebanon to trade our old Jeep in for the new one. Casey greeted us with a huge smile and a steady handshake at the door. My husband enjoyed talking cars with Casey, as they are both car enthusiasts. He showed us some very cool cars that he thought my husband would like to see, not to buy buy, just to check out (although I am sure he would greatly appreciate us buying a 100K vehicle :)). Casey had my new Jeep ready to test drive, the paperwork in order and he answered all of our questions without hesitation. Jonathan in finance (another very nice guy) helped us through the paper work and we were out the door and driving my awesome new rig within an hour of arriving! Everything went seamlessly - well, except for one thing...everything went by so fast that I managed to forget my purse in the finance office and drove home without it! I text Casey late that night to let him know and he responded immediately. I made the hour drive back to Lebanon to retrieve my purse the next morning. Casey was there, big smile and purse in hand! He even took a few extra moments to help me set up the Bluetooth Connectivity in my Jeep without me asking. SO HELPFUL!!! I am so happy with my experience at Key! My husband and I will be back to purchase his next vehicle...probably not for that 100k Jeep Grand Cherokee...but maybe for one a little less pricey . Oh, and I am so glad I purchased my Jeep here and not at that other dealership!

They played the brake game with me too. Couple year old truck that isn't driven hard. They told me…read moreI needed rotors all around for around 1600 to replace. The car has well under 30,000 miles. They stated rust and metal on metal in the rear. I checked myself, rear pads needed replacement, the fronts weren't even close. All rotors were fine had some minor surface rust near the hub. I can only assume they believed I am not able to know the difference. This is after I had some service not too many miles ago in which the pads should have been caught. Shouldn't you be able to trust the local dealership you purchased your car at?

My son and I were looking for a truck. Within a couple of days of telling Scott what we were…read morelooking for he had found us exactly what we wanted. He was very honest about what the vehicle needed and it is a WONDERFUL vehicle and we are beyond happy with it. Scott is professional, fun, and easy to work with. I highly recommend him -- we will never go anywhere else when looking for a used vehicle. Thank you so much Scott!!

Great place to find a great quality used car for a great price. Bought a car for my son, and it was…read moredefinitely well worth the money Scott the owner was asking. No problems what so ever, he was very honest and accommodating in getting us into a safe car for my son to drive around. He answered all our questions and concerns. We will definitely be back again, I'm not sure we could get this type of car or customer service at another used car dealer. Great location, and a great selection of cars to choose from!

The guy changed out snow tires on rims. The rims bonded/welded to the drum like most rims and.had…read moreto be broke loose. So you can see where he heated them up wIth a torch, Then heated the chrome on the rim till it burned the coating black. That didn't work so he hit them with a sledge hammer and missed and completely gouged/crushed/dented the chrome on another rim and then on a third tire and rim he missed again and hit the tread peeling the trad off the tire. I went to pick up the truck and he never said a word. I got home and unloaded the tires on rims from the back and saw they were beat to shat. The guys a hack, He just wants to change out parts for top price.

Not sure of the circumstances of the other reviewer but I am glad I found Jim's garage in 2020…read more First it was for inspections, then for work I didn't want to do or couldn't do. I find him to be the one of the most honest and straightforward people I've ever had to deal with, and a highly competent, imaginative mechanic. I have a good friend who has used him for more than 20 years or more for his cars. Every time my buddy drops me off for work or inspections at Jim's he sees a local that he's known for 25 years picking up or dropping off a car so Jim is doing something right. I have recommended Jim to other people and have had no complaints. In fact, I am dropping my car off there tomorrow for a job more easily done under a lift than on my back. You can't be in business for this many years with repeat business and not have a few dissatisfied customers.