We are very happy with the work that VIP did for our car. They were courteous and helpful in a time…read morewhere we needed it, much. About their marketing and branding: it's very efficient! I told our tow truck driver to take the car there thinking it was another place I was familiar with. I had never been to VIP but somehow the branding stayed in my mind. :) They were able to work with us while we were traveling and we are grateful. Their prices are fair and the service was excellent. We needed a battery and they were able to store the car, for a daily fee, until we could pick it up.

I called to inquire about service and while I was in the middle of asking a question they hung up…read more Thanks for nothing.

What can I say about these guys? In a rental and was towed…read morein to location Don't know that there is a "Tire Change" season and totally booked- they squeezed me in to get us back on the road. If I lived local, it would be my go to for sure- all of the staff were great

My bad! I should have asked what their rates were before booking my appointment. An oil change I…read morecould have gotten at the dealership for $80 cost me $113.31 after a $20 discount. I also booked a tire rotation and was told to expect to wait one hour for both services. After one hour, the tire rotation was finally completed and then it took another 30 minutes for the oil change. So, I was kept waiting 30 minutes longer than expected and I paid over $30 more than the dealership would have charged me for the oil change. Live and learn.

Update :Ok so I went to Gillys last month to get my 2018 Tundra yearly undercoat spray job at…read moreGillys. Talked to Josh a bit and asked him to put the truck up on the lift so I could check for any rust spots before he sprayed. All I can say is WOW there wasn't a spec of rust anywhere on the undercarage to be found ,beleive me I looked. I could not friggin believe how clean that undercarage looked. I don't impress easily but I was floored how good it looked under there . My only regret was not taking a picture to show everyone on yelp. Ct is brutal with the deiceing mixture they put on the roads in the winter.and it will rust out your vehicle in no time. Ok so it was another $150 bucks but SOOOO WORTH IT. I tend to keep my vehicles a long time /or until they rust out ,but it looks like I'll be keeping the Tundra forever if I keep on getting it Krowned a Gillys. Only side note is ,that when Josh sprays some of the oily film can get on your car. just tell them to wash the windows only and take it to the nearest car wash to blast the film off Josh and Heather a BIG THANK YOU for doing such a great job.Hugs to Lacey and her crazy little brother (Labs). Greg A

My band was driving from Vermont to Boston for a show. When we were about halfway there, the car…read morestarted making terrible noises and we had to pull over on the side of the highway. We were short on time, so we called Gilly's, the closest auto repair shop according to Google, to see if they might be able to take us in right then so we could try to make it to our show in time. Though he had cars on his lifts and it was bad timing, he told us he could at least put the car up on a jack and take a peek. We drove (very slowly) the few miles there, and when we arrived he had started taking one of the cars off the lift so he could put our car on. He quickly assessed the problem, came up with a solution that would get us safely to Boston and back, and got us back on the road for $32! Not only that, but about a half hour after we left, when they were supposed to already be closed, the woman at the front desk called us back to make sure the car wasn't making any more noises and that we were safe! We made it to Boston in time for the show and highly recommend Gilly's to anyone. We feel so lucky to have stumbled upon such an honest business run by kind people in our hour of need!

Avoid this location like the plague. Two reasons: terrible…read morequality control and a manager who is truly vicious. I had Jiffy Lube batteries installed in two different cars. When the first one failed after a few months, the manager Anthony told me it wasn't the battery it was my alternator which they can't test. I paid Midas to test it. They said it was fine. I paid to have the dealer look at it and they said Jiffy Lube installed the wrong battery. Anthony was not only insistent that they'd installed the right battery. When I tried to point out the error he immediately interrupted me and talked over me, not letting me say a single word that he wasn't speaking over. It was bizarre, awful, rude, and obviously very upsetting since he smiles just fine when someone isn't saying something he doesn't want to hear. It was truly malignant behavior. I had the dealer install the correct battery and Jiffy Lube national apologized and refunded my purchase price. Fast forward six months and the battery in the other car failed within the warranty period. As with before, I had to jump it numerous times. I brought it in and was told that it tested fine and the problem was the alternator. They called Anthony, still the manager but not in the branch that day. He reiterated it's not the battery it's the alternator. When I mentioned that this was the same situation I'd experienced before, Anthony said that was "entirely irrelevant." He talked on another two or three minutes. When I started to say, quite calmly, "I dont think it's entirely irrelevant" - he started speaking over me. When I asked if I could make my case, he spoke over me. He would not let me say a single word. Literally not a word. Our conversation was on a speaker phone. His staff could all hear his approach. I was embarrassed for them to hear their manager treat a customer so awfully. Fast forward, the dealer tested the alternator. It's working perfectly. They tested the battery and it failed. They said the plates are faulty. Once again I'm out for having the system tested. And now Jiffy Lube is being a challenge since that location was sold and they are trying to pass me off to the manufacturer which tells me I need to speak with Jiffy Lube. Oh, and I was told that when Jiffy Lube did the last oil change they didn't install a drain plug gasket. Bottom line, STAY AWAY FROM THIS TOXIC LOCATION!!

Stop by after work. Everything seem fine. However they didnt hit the reset button, so its still…read moreshowing maintenance light. Also they were out of paper and was going to email me a copy. Still havent got it.

Cold and snowy day... January 22, 2025…read more.. Southbound on the 91outside of White River Junction, VT... sensed a strong odor of antifreeze... pulled into a gas station... Yep... broken water pump and overheating... Mind you, this GMC 2018 Sierra (fully paid off)... has gotten me completely cross country back in October, 2024... with no issues, not even a scratch... Vehicle is towed to Bob's Service Center at 10 am that day... Not Bob, but Josh... "Let's see, water pump, coolant and belt tensioner assembly need replacing... it'll be ready by two..." Josh was right on schedule... Professional, thorough, and kind... Picked up the vehicle... warranted work for 2 years/24,000 miles... back on the freeway I went... only a few hours delay... but no matter... the vehicle must be reliable... It was... Coldest day in White River Junction... This driver and owner will seek these gentlemen out for future auto repairs... they are simply the best... And kind... They explained everything... I do appreciate the thoughtful and thorough approach... A cold day driving with a vehicle failure... could have been made much more difficult... but it was not... it was a beautiful day... Bob's Service Center in White River Junction, VT... seek them out... Be prepared to be satisfied... and at a fair price... Thank you again...

Don't go anywhere else! After 5yrs of searching I found my shop. The team treats my ratty old Ford…read morediesel like it's a historic gem. Even taught me a few tips no one else knows. This team keeps both my 1990 Fussy ole Ford and my Subaru in the finest of mechanical condition for a price that is affordable. I even put them out on my Senior camping group so if a repair is needed in NH or VT they know to limp it in, drag it in, tow it in; but make sure you get it to Bobs!

TLDR; Incredible service-- professional and trust-worthy…read more I called on a Saturday hoping for a same-day wheel/tire swap and they had me in within the hour. The staff here is remarkably accommodating; they handled my specific requests for tire/wheel placement without hesitation. While waiting, I actually enjoyed sitting outside in the sun rather than a cramped waiting room, and ended up having a great conversation with the team about local overlanding and trails. Most importantly, their inspection sheet clearly indicated that they verified and torqued every lug nut to spec. As someone who usually feels the need to re-check torque after visiting a shop, this was the first time I felt total peace of mind heading home. If you prefer "fancy" workers in suits and overpriced "free" coffee from a dingy old coffee pod machine while getting charged dealership premiums, go elsewhere. But if you want quality work done by down-to-earth people who treat you like a human rather than a target for upselling, give this place a go. 10/10 experience.

The experience I've had at Tire Warehouse has always been positive! They are professional,…read morefriendly, and make sure you are getting the best service. Recently, I had a large screw embedded into my tire while driving and they got me in right away, patched it, and made sure I was safe for my upcoming trip. During my wait though, a person called in and was clearly distressed and couldn't remember what needed to be done for her car, and Brandon was so patient and empathetic helping them through the entire call. Thank you all for being so helpful!

TLDR; Dave and the team at this Midas are exceptional…read more After my previous local shop was sold to a large chain, I moved my business here. Initially attracted by their fair pricing, I quickly stayed for the quality. Unlike many franchise shops--and even some luxury dealerships--this location does things by the book. As someone who routinely checks lug nut torque after service, I've been consistently impressed. While most techs "go to town" with an impact wrench, the team here actually torques to spec every single time. If you're looking for the absolute lowest price at the expense of quality, go elsewhere. But if you value precise work, a reasonable price, and a solid warranty, this is the best shop in the area.

This place is the best for any and all car needs. The owners are so kind and so nice and are beyond…read morefair pricing. I take my car here for any and all things needed. Shelly and Dave are the sweetest people!

These guys rock. Balanced my car fast and cheaply. Highly suggest them as they are qualified and…read morehigh functioning individuals. Big fan of their practice.

Getting an inspection appointment has been a serious PITA with busy schedules and two cars... out…read moreof the 15 places we called - only Jeremy said "bring 'em in, we'll get them in". We settled in for the day knowing they were busy and knowing we needed new tires for winter on one of the cars (for which we already had quotes from other tire shops). Inspection came back with our tires just under... Trice then walked us through options comparable to what we had quoted and said they could take care of it, the alignment and the inspection right then. They were professional, kind, accommodating and thorough... we asked for above and beyond, we packed our patience and the crew at VIP Claremont delivered.

I only take my cars here. I haven't had the best success with the online scheduling and they can…read morebe a week out or more but I wouldn't want to go to anyone else within at least an hour. Good on tires and good deals, but they aren't limited to just tires the can do anything other mechanics can do. For my money the best value there is.

We have been customers here since we moved to NH 6 years ago. John always greets us with a smile,…read moreand we know we are going to be well taken care of. We stopped in today to make an appointment to have both of our vehicles inspected. John was able to inspect one car immediately, and we then made an appointment for the other one for early next week. We know that the folks at Sullivan Tire in Keene really care about their customers, and we strongly recommend them.

Worst shop ever! I sent my Mazda there back in August/September to fix one or two things and they…read moreSTILL HAVE MY CAR! I keep getting told that they keep finding other things wrong with it. I know that that's totally false and I'm so unhappy with this crap service. They haven't called to let me know what's going on and what's being fixed. If I want an update, I have to call them. So furious.

The absolute worst auto shop around! I would not reccomend this place at all. The employees don't…read moreknow what they are doing & can't even do a simple brake job! The owner doesn't care enough to listen! If you want your repair done right so your car is safe to drive on the roads, look elsewhere!