What can I say about these guys? In a rental and was towed…read morein to location Don't know that there is a "Tire Change" season and totally booked- they squeezed me in to get us back on the road. If I lived local, it would be my go to for sure- all of the staff were great

Couple of things, they prey of people with no idea of mechanical knowledge…read more If you go for an alignment, they will try to sell you shocks. If you go for a ball joint, they will sell you control arms. They will say, it will be impossible to do the job without the upgrade. They prefer to use their source for parts because they make upwards of 30% on that brand. Lastly, they will charge you $50 for 2 rags and 1.00 worth of break fluid. My advise, go somewhere else for the same price.

I've had two excellent experiences at VIP tires in the past year. After shopping around, I…read morepurchased winter tires in December at a good price (Nokian Hakkas). I had a short-notice road trip and VIP fit me in despite being booked solid all week. Just had another good experience when I switched back to all weather tires in early May. Good prices and great customer service, with Mark in particular going above and beyond.

I called to inquire about service and while I was in the middle of asking a question they hung up…read more Thanks for nothing.

Very friendly, professional, and quick. Definitely found my forever mechanic. True to price and…read moredon't try to sell you something you don't need. Highly recommend

If you enjoy being scammed, bring your car here! For $50, they will tell you that your car failed…read moreinspection because the front and back brake pads, rotors, and calipers all need to be replaced. But guess what? For $2,000 they can do the work for you. I was shocked as I had the back brakes done about three years prior and since I work remotely, the new brakes had about 9,000 miles on them. They also had a laundry list of other "recommended repairs." The tip off for me was when they told me my oil was dirty and it needed to be replaced. I just had my oil replaced less than 1,000 miles ago when they were still Robert's Auto. I declined to have any work done and decided to get a second opinion. My car passed inspection with flying colors and no brake parts needed to be replaced. Perhaps it is because I am young and female, they thought they could coerce me into getting unnecessary work done on my car. If you don't believe me or want additional proof, I recommend reading the Yelp reviews at Auto Care Plus' other locations. I'm not the only customer they have tried to do this to. I'm upset because I loved Robert's as the guys were great and it is close to my house. However, I would rather drive the 20 minutes to another mechanic than be told I need thousands of dollars of unnecessary work.

These guys were very helpful when I booked a vehicle inspection for the same day I called. When I…read morewent there, they were super friendly and made conversation as I waited; and the overall process did not take long. (I didn't have vehicle maintenance done, only the inspection, but regardless, impressions are important and they made a good one!) They are also a new business to the area, so please consider them in your future vehicle needs!

From the owner: Our Staff is always available to answer Questions and give you the help you need. You will See…read moreFamiliar faces from Night Owl Motorsports at O.G. Auto.

I love TBW Automotive! Craig, the service manager, is always friendly, helpful, and great about…read morekeeping me in the loop on my car. The technicians are knowledgeable and take great care of my vehicle. I have an older Accord that I love, and I honestly credit TBW for keeping it on the road. I've never felt upsold or told something was wrong when it wasn't. Sometimes, it takes them a day or two to get my car in to get looked at and that tells me they are in demand due to their excellent customer service, fantastic work, and reasonable prices.

Had my 2021 VW Jetta in for rear brake pads. The work was done correctly and on time. A minor…read moreissue with rotor replacement was resolved quickly and professionally. I recommend TBW highly.

Cold and snowy day... January 22, 2025…read more.. Southbound on the 91outside of White River Junction, VT... sensed a strong odor of antifreeze... pulled into a gas station... Yep... broken water pump and overheating... Mind you, this GMC 2018 Sierra (fully paid off)... has gotten me completely cross country back in October, 2024... with no issues, not even a scratch... Vehicle is towed to Bob's Service Center at 10 am that day... Not Bob, but Josh... "Let's see, water pump, coolant and belt tensioner assembly need replacing... it'll be ready by two..." Josh was right on schedule... Professional, thorough, and kind... Picked up the vehicle... warranted work for 2 years/24,000 miles... back on the freeway I went... only a few hours delay... but no matter... the vehicle must be reliable... It was... Coldest day in White River Junction... This driver and owner will seek these gentlemen out for future auto repairs... they are simply the best... And kind... They explained everything... I do appreciate the thoughtful and thorough approach... A cold day driving with a vehicle failure... could have been made much more difficult... but it was not... it was a beautiful day... Bob's Service Center in White River Junction, VT... seek them out... Be prepared to be satisfied... and at a fair price... Thank you again...

Don't go anywhere else! After 5yrs of searching I found my shop. The team treats my ratty old Ford…read morediesel like it's a historic gem. Even taught me a few tips no one else knows. This team keeps both my 1990 Fussy ole Ford and my Subaru in the finest of mechanical condition for a price that is affordable. I even put them out on my Senior camping group so if a repair is needed in NH or VT they know to limp it in, drag it in, tow it in; but make sure you get it to Bobs!

Great experience. Dan is trustworthy and reliable. Has handled multiple auto issues for me and my…read morefamily.

I have been going to them for the 5 years that I have lived in Lebanon. They have worked on my 98…read more4Runner, 02 Neon, and now my 05 Prius. They are always timely and flexible. They often do the work for lower than their quote. On 2 occasions I had issues they could not handle, and they told me that upfront and gave me a suggestion of where to go. As a young, single woman with only a basic understanding of engines and no family in the area, having a mechanic I can trust is absolutely imperative, and this is that mechanic!

The folks here are the best in the business. I get all my tires here and they never steer me wrong…read more(groan)!

Very knowledgeable and willing to share that knowledge. Gave me helpful facts about the tires on…read moreboth my vehicles that other local shops had never shared. Very friendly staff.

Friendly and knowledgeable staff. They were a total lifesaver when it came time to get the engine…read moremounts for my Audi Q5 replaced!

Dan is the best! My husband brought my car over this morning to take a look at the noise coming…read morefrom the engine. Turns out it was a loose heat shield and Dan took care of it right away!

TLDR; Incredible service-- professional and trust-worthy…read more I called on a Saturday hoping for a same-day wheel/tire swap and they had me in within the hour. The staff here is remarkably accommodating; they handled my specific requests for tire/wheel placement without hesitation. While waiting, I actually enjoyed sitting outside in the sun rather than a cramped waiting room, and ended up having a great conversation with the team about local overlanding and trails. Most importantly, their inspection sheet clearly indicated that they verified and torqued every lug nut to spec. As someone who usually feels the need to re-check torque after visiting a shop, this was the first time I felt total peace of mind heading home. If you prefer "fancy" workers in suits and overpriced "free" coffee from a dingy old coffee pod machine while getting charged dealership premiums, go elsewhere. But if you want quality work done by down-to-earth people who treat you like a human rather than a target for upselling, give this place a go. 10/10 experience.

DO NOT TRUST THEIR BOOKING SYSTEM. IT LIES. I've been a…read moreloyal customer for many years but this is the limit. Too many times I have made an appointment only to find, upon coming there, that the good people on the ground at the shop are completely overbooked and understaffed, and the wait is hours or they can't do it that day. They say the corporate booking system pays no attention to what they actually have booked that day. The offshore human operator does not have access to the information they need so they give one an appointment that doesn't actually exist. There isn't a way to call the actual shop. The employees at the actual shop has always been very helpful, and they say they are very frustrated with the system. It undermines employees who are trying to do their best and it is completely disrespectful of customer's time. No more Tire Warehouse.