What can I say about these guys? In a rental and was towed…read morein to location Don't know that there is a "Tire Change" season and totally booked- they squeezed me in to get us back on the road. If I lived local, it would be my go to for sure- all of the staff were great

Couple of things, they prey of people with no idea of mechanical knowledge…read more If you go for an alignment, they will try to sell you shocks. If you go for a ball joint, they will sell you control arms. They will say, it will be impossible to do the job without the upgrade. They prefer to use their source for parts because they make upwards of 30% on that brand. Lastly, they will charge you $50 for 2 rags and 1.00 worth of break fluid. My advise, go somewhere else for the same price.

I've had two excellent experiences at VIP tires in the past year. After shopping around, I…read morepurchased winter tires in December at a good price (Nokian Hakkas). I had a short-notice road trip and VIP fit me in despite being booked solid all week. Just had another good experience when I switched back to all weather tires in early May. Good prices and great customer service, with Mark in particular going above and beyond.

I called to inquire about service and while I was in the middle of asking a question they hung up…read more Thanks for nothing.

TLDR; Incredible service-- professional and trust-worthy…read more I called on a Saturday hoping for a same-day wheel/tire swap and they had me in within the hour. The staff here is remarkably accommodating; they handled my specific requests for tire/wheel placement without hesitation. While waiting, I actually enjoyed sitting outside in the sun rather than a cramped waiting room, and ended up having a great conversation with the team about local overlanding and trails. Most importantly, their inspection sheet clearly indicated that they verified and torqued every lug nut to spec. As someone who usually feels the need to re-check torque after visiting a shop, this was the first time I felt total peace of mind heading home. If you prefer "fancy" workers in suits and overpriced "free" coffee from a dingy old coffee pod machine while getting charged dealership premiums, go elsewhere. But if you want quality work done by down-to-earth people who treat you like a human rather than a target for upselling, give this place a go. 10/10 experience.

DO NOT TRUST THEIR BOOKING SYSTEM. IT LIES. I've been a…read moreloyal customer for many years but this is the limit. Too many times I have made an appointment only to find, upon coming there, that the good people on the ground at the shop are completely overbooked and understaffed, and the wait is hours or they can't do it that day. They say the corporate booking system pays no attention to what they actually have booked that day. The offshore human operator does not have access to the information they need so they give one an appointment that doesn't actually exist. There isn't a way to call the actual shop. The employees at the actual shop has always been very helpful, and they say they are very frustrated with the system. It undermines employees who are trying to do their best and it is completely disrespectful of customer's time. No more Tire Warehouse.

I had a set of tires that wore prematurely and Tony P at the West Leb TFT made it easy to work…read moreunder their warranty policy and help get me set up on a new set for my car. they're very knowledgeable and easy to work with!

Alignment Scam alert! I have an older VW van. Tire purchase to include 'special rate' alignment. I…read morewas charged $80 for an alignment that could not be properly done. 1st, the service desk told me, "there is no Caster adjustment on that vehicle." "Ah, but there certainly is! And I've installed new Radius Rods to make it easier to adjust!" (I've been a mechanic for 40+ yrs). "Well, our Hunter machine can't do Caster measurements on that van", "no way to override the Machine", thus no Caster adjustments done. Ya can't do a camber adjustment on these old VW's if ya can't get caster within specs, thus ya can't do a proper alignment! Van was in shop for 20 mins so I know the tech never put a wrench on it. No tech came to me about inability to do full alignment beforehand. 2 weeks previous, Service writer informed me that they can't mount tires on new rims if I did not buy rims from them. They did not tell me this upon my previous inquiry & appointment set up on tire purchase, (they eventually mounted tires anyway & did a good job on that).

Cold and snowy day... January 22, 2025…read more.. Southbound on the 91outside of White River Junction, VT... sensed a strong odor of antifreeze... pulled into a gas station... Yep... broken water pump and overheating... Mind you, this GMC 2018 Sierra (fully paid off)... has gotten me completely cross country back in October, 2024... with no issues, not even a scratch... Vehicle is towed to Bob's Service Center at 10 am that day... Not Bob, but Josh... "Let's see, water pump, coolant and belt tensioner assembly need replacing... it'll be ready by two..." Josh was right on schedule... Professional, thorough, and kind... Picked up the vehicle... warranted work for 2 years/24,000 miles... back on the freeway I went... only a few hours delay... but no matter... the vehicle must be reliable... It was... Coldest day in White River Junction... This driver and owner will seek these gentlemen out for future auto repairs... they are simply the best... And kind... They explained everything... I do appreciate the thoughtful and thorough approach... A cold day driving with a vehicle failure... could have been made much more difficult... but it was not... it was a beautiful day... Bob's Service Center in White River Junction, VT... seek them out... Be prepared to be satisfied... and at a fair price... Thank you again...

Don't go anywhere else! After 5yrs of searching I found my shop. The team treats my ratty old Ford…read morediesel like it's a historic gem. Even taught me a few tips no one else knows. This team keeps both my 1990 Fussy ole Ford and my Subaru in the finest of mechanical condition for a price that is affordable. I even put them out on my Senior camping group so if a repair is needed in NH or VT they know to limp it in, drag it in, tow it in; but make sure you get it to Bobs!

I took my subaru cross trek after a cross country trip and they were able to change out the break…read morepads and rotors as well as top up any fluids and change the oil in a day. The next day the low tire light came on and we brought it back at no charge to make sure it was just temp fluctuation. Very thorough and professional. Would highly recommend.

I have used this place for 9 years since I moved to Vt. My neighbor recommended it. Dan, the owner…read morehas been in the business for 40+ years. He is transmission expert and and his mechanic Andy is top flight. I have always received great service from them and never been roasted over the coals. I have no problem bringing them any problem with my vehicles knowing that I will be treated fairly and receive expert service.

My experience with Zippity has ruined my potential future interactions with any other traditional…read morecar maintenance/repair places. The convenience of having your car serviced while you're at work and have the people that do the work be so accommodating, highly responsive, and honest is a very hard combination to beat. Nico is also super responsive to various questions and he went the extra mile to see if his technicians could do some non-routine work on my car. And what's more, the technicians did it beautifully. But the best part is that their pricing is quite fair. Needless to say, I'll be using Zippity for all my needs if they are able to perform the work.

I have been using Zippity for years, they were bought out a few years ago by a new company and the…read moreservice just isn't what it used to be. They used to allow frequent customers the option to do a 3 pay system for those really large repair bills and that does not happen anymore. Also, customer service isn't as friendly as it used to be. Now, they offer only a shadow of the services they used to....color me disappointed!

Update :Ok so I went to Gillys last month to get my 2018 Tundra yearly undercoat spray job at…read moreGillys. Talked to Josh a bit and asked him to put the truck up on the lift so I could check for any rust spots before he sprayed. All I can say is WOW there wasn't a spec of rust anywhere on the undercarage to be found ,beleive me I looked. I could not friggin believe how clean that undercarage looked. I don't impress easily but I was floored how good it looked under there . My only regret was not taking a picture to show everyone on yelp. Ct is brutal with the deiceing mixture they put on the roads in the winter.and it will rust out your vehicle in no time. Ok so it was another $150 bucks but SOOOO WORTH IT. I tend to keep my vehicles a long time /or until they rust out ,but it looks like I'll be keeping the Tundra forever if I keep on getting it Krowned a Gillys. Only side note is ,that when Josh sprays some of the oily film can get on your car. just tell them to wash the windows only and take it to the nearest car wash to blast the film off Josh and Heather a BIG THANK YOU for doing such a great job.Hugs to Lacey and her crazy little brother (Labs). Greg A

My band was driving from Vermont to Boston for a show. When we were about halfway there, the car…read morestarted making terrible noises and we had to pull over on the side of the highway. We were short on time, so we called Gilly's, the closest auto repair shop according to Google, to see if they might be able to take us in right then so we could try to make it to our show in time. Though he had cars on his lifts and it was bad timing, he told us he could at least put the car up on a jack and take a peek. We drove (very slowly) the few miles there, and when we arrived he had started taking one of the cars off the lift so he could put our car on. He quickly assessed the problem, came up with a solution that would get us safely to Boston and back, and got us back on the road for $32! Not only that, but about a half hour after we left, when they were supposed to already be closed, the woman at the front desk called us back to make sure the car wasn't making any more noises and that we were safe! We made it to Boston in time for the show and highly recommend Gilly's to anyone. We feel so lucky to have stumbled upon such an honest business run by kind people in our hour of need!

TLDR; Dave and the team at this Midas are exceptional…read more After my previous local shop was sold to a large chain, I moved my business here. Initially attracted by their fair pricing, I quickly stayed for the quality. Unlike many franchise shops--and even some luxury dealerships--this location does things by the book. As someone who routinely checks lug nut torque after service, I've been consistently impressed. While most techs "go to town" with an impact wrench, the team here actually torques to spec every single time. If you're looking for the absolute lowest price at the expense of quality, go elsewhere. But if you value precise work, a reasonable price, and a solid warranty, this is the best shop in the area.

This place is the best for any and all car needs. The owners are so kind and so nice and are beyond…read morefair pricing. I take my car here for any and all things needed. Shelly and Dave are the sweetest people!