Very clean and organized display of puppies . Very friendly and helpful staff . A large variety of…read morepuppies and supplies .

Since the time I walked in the door my family and I were greeted. We already knew what baby we were…read morelooking for. I had recently lost my soul baby of 14 years so my heart was in pieces. I wanted a baby but was so unsure. Andrew and his staff understood my pain and gave me time to sit with my new baby. They answered all my questions and concerns, even though I was somewhat a mess still at this point they were so understanding of my tears. I can say they made me feel like family. I strongly believe that with a great leadership that Andrew shows, this why his store and staff are all so amazing, just watching the way they interact with not only puppies but there customers as well is a BIG reason why I would recommend this exact store to anyone looking for a soul baby. I have to add while in the store there was a regular in there that was just a young kid, the way they treated him is a big reason of why I would go back, this kid was part of them you would have known no different the respect they showed him and he showed them melted my heart and the story behind him being there touched my soul, I am a mother of a special needs child and it was so great to see the love they all showed for this kid, I could see the love in his heart. Andrew you and all your staff are not just a 10 but a 10+ keep up the Great work. You all encouraged me to love again.

El Jefe Cat Lounge is three stories tall and full of adoptable cats and kittens! You can pay $14…read moreper hour for lounge time, which gives you plenty of opportunities to play, pet, and be chosen by a cat (because let's be honest... they choose us ). What I thought was really neat is that El Jefe was Tucson's first cat lounge and is named after the famous jaguar "El Jefe" that once roamed Southern Arizona. The lounge partners with local rescues, so every cat you meet is looking for a forever home. If you happen to fall in love with one (or five), you can even begin the adoption process! They've also have a café and gift shop inside for shopping and soaking up on the cat-themed atmosphere. They have everything from cat toys and journals to dish towels, keychains, cat ears, beanies, candles, and other fun cat-themed goodies. Each floor has its own little personality with climbing structures, cozy napping spots, and toys for the kitties to explore. Some cats wanted attention immediately, some were happily snoozing, and others gave me the classic "you may admire me from a respectful distance" look. Beyond regular lounge visits, they also host fun events like cat yoga, bingo, movie nights, crafts, and other themed activities. Whether you're looking to adopt, need a little serotonin boost, or simply want to spend an hour surrounded by adorable kitties, this is such a unique Tucson experience. Fair warning though... if you're a cat lover, don't be surprised if you leave with about 200 photos on your phone, a coffee in your hand, and a strong urge to adopt another furry friend.

Hang with cats, play with cats, adopt cats! Also a cafe to…read moreget coffee and snacks. Three floors of cats. Toys for play. Nice windows for light. $14 for an hour of cafe time.

They don't honor the same "regular" deals that the North Store offers. I sent my mother in to…read morepurchase some bags of Backyard Delight for me, which are 6.66 each if you buy three or more at the North store. This is a discount from the 7.99 that they are regularly if you only purchase one. But when my mother went into the store, they charged her 7.99 each (so I ended up with 5 bags instead of the 6 that I had originally sent her for). I had this issue before when I stopped by the South store. The first time, the South store told me because they had to transport things from the North store to the South, sometimes things were a little more at the South store (what?). I mentioned my issue to the North store a few weeks later and they told me the discount deal for this particular bag of seed was the same at both stores. Unfortunately, seems like the South store doesn't know this because this is the second time we haven't received the same deal. Looks like I'll just have to shop at the North store from now on -- although it would be nice if the deals are the same at both places.

Long time customer here. Will not be returning. One of the cashiers behind the counter was talking…read morewith a young man who also works there, and were making disparaging comments about a fellow student in anthropology class who they clocked as male, but wore a dress. The hateful and bigoted comments I had to listen to while I was shopping for dog food disappointed me greatly, and I mentioned to the young lady that she might just want to let people be who they were. She and the gentleman who were making laughs at somebody else's expense went into another part of the store. I told the cashier who was ringing me up that she ( the redhead with the bigotry) ought to keep her talk about her class to herself, because that was pretty goddamn offensive. There's a lot of places to buy dog food, and I will be investigating them shortly. I vote with my dollars, too.

The staff are very sweet. This is a family owned business who really cares about their animals and…read morecustomers! Any negative feedback heard from TikTok is false and slander.

Terrible staff of teenagers that are rude and condescending. They love to scold people rather than…read moreeducate them. I truly hope this business goes out of business one day.

This is THE BEST petsmart in town ALLLL the employees at this location are wonderful. Cashiers,…read moremanagers, grooming, they're all knowledgeable on the products and services they offer and overall they are all just SO kind ! Customer service is taken seriously here but that's not what I came here to say. I took my puppy to training with Hallie Vieths and she completely changed my life. The first day of class I almost cried because my dogs behavior was so bad! He was reactive, anxious and could not be around dogs, strangers or new things. When we started Hallie reassured me that he will be able to at least tolerate the things he struggled with. She made it clear she cannot magically fix his issues but she is confident that he will be able to tolerate strangers, noises and other dogs. I took all three classes with Hallie beginning, intermediate and advanced. My doggie has COMPLETELY changed he is able to tolerate a lot of things he couldn't before. I am forever grateful to Hallie and will ALWAYS refer people to her. She gave me and my pup the confidence to grow together and be happy and I can say that I wish I went to her sooner ! She's so understanding, funny, kind and just overall a great hardworking human 100000/10 would recommend!!

Prices too high compared to buying same thing online. Not many brands to pick from. I only go here…read morewhen I absolutely have to but Petco is way better when it comes to selection.

I often come to this store to buy my dog's Hill's Science Diet food. I'm part of their loyalty…read moreprogram and love that I earn points, which translate into money back on future purchases. They also frequently run food specials, which I keep an eye out for through the emails they send. Service is always friendly and excellent.

If you're looking for employment opportunities I promise you won't find them here the general…read moremanager promises employees a set amount of hours then continues to fall back on every word not to mention the improper animal care which I will attach photos and as soon as you open up to hr be ready to find a new job

Dr Newman helped me save a dog I rescued from certain death. She is extremely knowledgeable and I…read moream ever so grateful for all she did for us!!

This place is a gift to Dog parents. six years ago, our dog was diagnosed with valley fever after…read moreextensive x-rays. We were told by the vet to put him down that it had spread everywhere. A friend at work recommended this business. I went there. Ask what my dog needed bought it and from that time on the titer test for my dog was negative. Our little dog passed six years later not of valley fever just old age. he lived his remaining years in good health. I highly recommend this establishment James