Been using since Dilling HAVC sold out without warning. Received very bad service reports from then…read moreDilling customers. Investigated some of those reports and found them true. Researched Precise Climate and chose them. Been very satisfied with their service and Keisa who represents them.

After being out of town for 3 weeks I came home to my HVAC not working, I called and had a tech out…read morethe same day. My tech went in depth what the issues might be but tested everything before we determined that changing my thermostat (Nest newly installed) back to my older Honeywell. Turns out I had a bad thermostat and nothing wrong with my HVAC. Super honest, friendly and trustworthy tech, I would highly recommend this company to anyone.

Overpriced and Poor Quality Work…read more Exact Temp Heating & Cooling repaired my HVAC on June 10th and overcharged me for the job. Less than two months later, the system failed again. Instead of standing by their work, they tried to charge me for another repair on the same unresolved problem. Very disappointed -- poor value and no accountability.

Requested a quote and service through Yelp to many, and they were SO fast, responsive and…read morerespectful. Price was very reasonable and they were able to fit us in for the next day. Kayvan came out, called me to explain everything multiple times (as the jargon can get confusing). He was respectful, patient, and super knowledgable. I requested he let me know what he was doing every step, as I was not home, and he was very responsive. Will definitely be using Exact Temp Heating & Cooling again. Thank you!

Jason was great. Gave me a call to confirm. Gave me another call that morning with an updated ETA…read more Listened to what was investigated so far. Quickly came up with a solution that fixed the problem and saved me money. Job done with high marks. 5/5 stars, would hire again.

Their website indicates they service Bosch washing machines. I messaged them at night as my Bosch…read morewasher stopped working. I called in the morning again told they work on Bosch, and then 2 hours later I receive a text stating they do not. A total waste of time and complete misrepresentation of their skill set. NO stars in my experience

There's nothing worse than watching your thermostat climb when it is hot outside, but one call and…read morea couple of hours later, my AC is back up and running! Joe saved the day! He thoroughly assessed our system and quickly found the issue. He had everything on hand to complete the repair and drafted up an estimate. In less than an hour's time from start to finish, he had everything fixed. Being a new homeowner, it gives me peace of mind knowing there are trusted professionals on call for quick repairs. Thanks Joe and everyone else at Roland Black for being someone we can count on!

I called when my furnace wouldn't come on. They talked me into the service contract since the…read moreinitial part discount would pretty much pay for the contract. The technician tried a few parts and said it was the control card. Expensive repair but after I didn't hear back after a couple of days I called and was told they couldn't find the card or suitable replacement so they gave me a $10k quote to replace the whole unit. I asked if it was covered by the warranty since it's only 6 years old and he said they couldn't find any service records so the manufacturer wouldn't honor the warranty. I got a second opinion from another local company and they found a clogged orafice. Once cleared it worked fine and that said this unit will last for years and is still under warranty. Roland Black called a few days later to see if I want to schedule the installation or the new furnace. I explained what happened and asked to cancel my annual service contract and get that money back. She said she would talk to her manager but I have not heard back in about a week. I can't recommend Roland and Black. A friend told me they had a similar experience.

Great service ! I called Jay and he said he would be there at 11:00 . He showed up on time when he…read moresaid he would . He was very professional and courteous ! He explained everything about the repair clearly! Price was great ! I recommend this business to anybody! I will call Cox HVAC services again! Great choice !

This company is an outstanding example of meeting and exceeding customer expectations. We have an…read moreannual service contract with them, which allows us priority scheduling if we have a problem. They have done regular six-month checkups and servicing and have kept our 8 1/2-year-old heat pump working well. Recently, a capacitor failed while we were away for several days. The system kept trying to run and eventually burned out the motor. We notified Jay late on Sunday afternoon, and he was here the next morning to diagnose the problem. He contacted a company in Charlotte to get a new motor, picked it up the same day, and returned the next morning to install. Who could ask for anything more⁉