The worst dental experience of my life, and not because of the dentist. Dr. Lahl was great, very…read moregentle and thorough while doing my root canal. The receptionist, Michelle, is extremely ill-suited to a job dealing with people. They don't do direct billing, so I had a bill of $4000 to be paid before leaving. I am a poor university student. She spoke to me like I was stupid when I was upset about having to pay such a huge bill, and made me cry. She was ridiculously rude while I was numbed up and still in pain, saying I didn't understand how the 'real world' worked and I needed to learn a lesson. I have good benefits which covered most of the bill, but for whatever reason they don't direct bill, so I had to max out my credit card. I got back to by car and sobbed because of the how badly I had been treated. They need to fire Michelle!! My father had a similar experience with her at his appointment, likening her to the ugly troll who doesn't let people pass her bridge without payment. Left an awful taste in my mouth and will tell everyone I know not to go there because of her.

I'm now in the middle of a second root canal procedure performed by Dr. Lahl and highly recommend…read morethis office. His gentle, professional care and state-of-the art equipment ensure only the best treatment. The staff are very good at following up with reminders of appointments and calls to ensure that you're feeling okay after treatment. I also really appreciate that this office has gone digital - all of the forms can be completed online before your appointment and the staff regularly communicate via email. Finally, the great location just outside of the LRT means that I can hop a train home and avoid all of the downtown traffic. While I wouldn't hope for another root canal, if I had to have another, I'd certainly go back to Dr. Lahl!

My experience with this clinic was AMAZING!! From the knowledge and professionalism of the…read moreassistants and receptionist to the procedure itself, I would gladly return for any further work.

Horrible doctor , should retire asap . Zero skills Please…read moreavoid this place or you will be paying a lot of money for pain and suffering .

I was referred here by my Dentist for a consultation as my lower front gums are starting to recede…read more I was told there was two ways to treat this. A minor surgey where collagen strips are implanted into my gums to bulk them up. The other is taking flesh from the roof of my mouth and grafting it on to my gums. Why is not minor, very painful and has a very long recovery/healing time. I researched both options prior to my visit with Dr. Stas Pavlenko and knew the graft was not an option for me at all. Like you couldn't pay me enough to go through that! I met with Dr. Pavelnko and he asked me what I knew about the procedures. I gave him a quick recap of what I knew followed by a VERY clear indication that the graft would not be considered. He did his exam and kept pushing the graft. He explained both procedures only have a 50/50 chance of working. I told him everyime he pushed the graft it wasn't happening. I'm not sure how many time I had to say no but at least a half dozen times. I finally had to be VERY stern and make is VERY clear to stop the grafting talk as it was never going to happen. Then I'm told I need a fancy e-ray if I want to procede with the collagen implants. I agreed, my fault for my asking the price, but no one even mentioned it so I thought it was covered under my benefits that I gave to them when I arrived. To my shock the x-rays were not covered and I had to pay $400 out of pocket. Then I asked what the procedure would cost if my health benefits didn't cover it. No one could or would give me a cost break down. They told me to wait for the preauth. To be honest it has been 3 month and no a single person has reached out to me about this. It should have been easy to say "If you insurance doesn't cover it? It will cost $2500.00." I only know the cost is approximately $1200/tooth b/c my benefits provider sent me the preapproval. Not sure why I could not be provided the cost before preauthorization. Baffling. I was supposed to go back on 10OCT2023 for yet another consultant but I ended up cancelling that the week before. So because I, the patient and the paying customer was being ignored numerous times during my visit, I was not informed of a cost of an xray before they did it and that the would mot provide me with a cost break down for the procedure I cant recommend this clinic in anyway.

This place is new and the environment is warm and immaculate. The staff is kind and professional…read more Dr.Amanda and the other staff are caring and courteous like no other. I will never switch to another dental centre quite frankly, even if I move to another part of the city. Amazing. No other words could describe the treatment I have received there.

I've been to five different dentist offices here in Edmonton, each one had its pros and cons but…read moreuniversity Dental was by far the best. Each time I have been the staff have been very friendly and kind. They answer all the questions I have about the process they will be doing on my teeth. The location is in a great spot and the building is very clean and kept proper. The only complaint I would have is that I had to sit for quite awhile in the waiting room before my apointment. Dr Fedoretz was very kind though and made great conversation while I was getting my dental work done. Overall super happy with university dental. I will continue to go here and get my teeth work done

I can't say enough great things about this dental office…read more Before I even went there, the receptionist over the phone was incredibly helpful and informative. She organized all of my insurance coverage, even calling them to get more information. I thought I had just got her on a good day. Nope! When I went in for my appt she was there and was just as awesome as well as all the wonderful ladies behind the desk. Not to mention they have the newest and coolest massage chair I've ever been in! So that gives them a 5 start just for that! Once all the insurance was cleared up and I went in for my appt it continued to be extremely enjoyable and fun. The doctor is extremely knowledgeable and helpful. He makes sure you understands everything. Not only is the doctor so smart and great but Lori my hygenist was equally as amazing. I have bad anxiety about pain and they did absolutely everything I could have asked for to keep the experience as enjoyable as possible. This is absolutely my neq dental office from now on and my husband and I will also be taking out children there because it is just that great!! So happy I found them!