The customer service is fantastic! We had ordered a part from them, and it arrived in a few days…read more Well, there was one tiny screw that was missing (no fault of theirs) - we called them to let them know what had happened, and was told that they would get us the needed part ASAP! A few days later, we received that one little tiny screw - free of any shipping or handling fees. I know that the shipping alone was more expensive then that one part, but no fuss from them. It is great to know that there are still business out there, that truly care about their customers! GREAT JOB! :)

i bought a rod blank for $200.00 plus, and got a damaged blank. contacted them saying i found this…read moreon the rod blank. they wanted proof. i sent them pictures. after the run around from anglers workshop they told me contact the rod company it's a manufacturer damage not our damage. save yourself do not buy anything from these people. they do not care about customers. hopefully they will have no business left and close due to their attitudes. buy from anyone but angler's workshop.

This Camping World has left me with the WORST EXPERIENCE while buying a camper from them. I've been…read moretrying to get a refund for scheduled service on my 2024 Keystone Cougar that they convinced me to purchase at the time, said they would call me when the parts come in. Fast forward 4 months and no call was ever made. I called to see what was going on and they claimed they lost the service ticket but have my parts. Now I'm out of the state and unable to come back so we jumped through hoops to get a refund started for me. It's been a month since a check was supposed to be mailed out and this so called "sales manager" Aaron apparently is only in the office 1 day a week it appears because I've called about everyday and he's never in or able to return call. It's been months and yall continue to SUCK.

So here is the latest update after a continued debacle with Camping World Springfield and the…read moreawning replacement. First of all, they finally got back to me and scheduled a date for me to drop off the camper to have the new awning installed. When I picked up the camper, took it home, and opened the awning, I was appalled at their selection. I was clear that it had to be blue fade, but the one they ordered had polka dots all over the second white fade section as well as all the other fade blue sections. I NEVER would have agreed to this pattern. Second, Jason Lowe told me over the phone they bought the new awning from Shad Pro, and that it was their second quality awning, or what Shade Pro calls "Premium" with a full white underside. But what they actually ordered and installed was a lesser quality awning than the original Dometic awning I bought that also had a full white under side. Third, to make matters worse, they never installed the two set screws at the top right and left side of the rails which prevent the awning from shifting left or right, thus creating misalignment and uneven wear. Fourth, the neglected to add enough spins to the torsion spring, so when I try to close the awning, I have to physically push on the arm brackets to get it to close completely. Fifth, as if the previous four were not bad enough, I still have no resolution on the improperly installed awning. It is now September 8, and no one calls me back to get this resolved and make it right. Here's my original complaint from August 20. I needed to have my awning replaced on my 18' Toyhauler. They wanted to charge me $800 just for the awning, so I bought it myself for half the cost, and asked them to install it. Well, they ripped the awning when installing it back in early July, and here we are nearing the end of August, and I have no resolution, and nobody calls me back. I even met with the service Manager Jason Lowe two weeks ago and he said he would take personal responsibility for a resolution, but he has not called me back even once. I am highly dissatisfied with their service. Aaron, who I originally worked with and who informed me that they ripped my awning, has not replied to my emails, nor called again for an update. I hope they get things figured out soon because I have another trip planned in October, and want my awning repaired before the trip. As of this moment, I would NOT recommend using their services. Um, Awning Replacement 101...remove all sharp edges on the rails. This is basic stuff even a do-it-yourselfer knows. I can't believe they don't practice even basic knowledge.

Don't buy anything from this place if you even have a slight thought that you may have to return…read morethe item. I personally just drive right on by this place , not because of the products offered, or the staff, it is because I w once purchase a pair of hoka expensive athletic shoes for my wife that were on a small discounted out of season sale. I live 70 miles away from the store. My wife determined that she would need a different size so we returned to try to exchange the unworn new shoes. This was during an extremeley cold and icy period of weather here in central Illinois. There were no other sizes of said shoes available so we just ask for a refund. Then we presented our receipt, only to be told that we were one day late for the refund of the sale merchandise shoes. 1 day! I expressed my displesure of the return declination and ws referred to a manager that gave me a scolding, but eventually accepted the new unworn sale shoes that did not fit as a return. I am appreciative of the acceptance of the return, but because of this getting dragged through the mud before acceptingthe return I have chosen to just stay out of this place and have not returned! Retail managers sometimes act like straw bosses when the owners give them a stripe on their arm and they think they are a general in the military. It is said that one bad experience in a retail establishment will take seven repeat returns with a good experience in order reestablish a trusted relationship with said business. I cannot vouch for this because I will never go back to bushwacker toget BUSHWACKED by the management!

I really needed new shoes. Savanna gave me excellent customer services. She was knowledgeable…read moreabout the different brands and matching them for my feet needs. Plus, I got them on sale. I am really appreciate her listening to what I was looking for and helping me select the best product for my feet. I never felt rushed to make a decision. I had time to walk around try many different pairs. Great experience.

They have men's jackets and coats but zero for women. Women have paper thin windbreaker jackets and…read moresweatshirts. I'm not sure why they have some for one but not the other.

No fishing department this one sucks it gets a 1. Might as well go to Scheels they have a large…read morefishing section. You can only buy shoes and clothes at Dicks

Great selection of clothing and footwear. It's a bit expensive but the quality of goods is…read moreoutstanding.

A great little shop with a cool vibe and quality products. Outdoor and backpacking gear like…read morebackpacks and coolers, men's clothing, motorcycle get including boots and retro helmets DOT approved. Plus cool seasonal stuff like blankets for fall and winter. All items are TOP QUALITY and many are made locally or in the USA. The owner is very attentive and helpful to each customer. Nothing else like it in Peoria!

Best bait shop in the patch!!! Great personal service with top of the line knowledge on your…read morefishing needs. What to use according to weather lakes streams live bait or rigs this is knowledge and know how you will not find in the big box stores! When I'm in town with family and friends big reds is a must stop!

The is the best bait shop I have ever been to. The staff knew exactly what I needed, and had great…read moreadvice on the local fishing holes. If you are in the area, this is the bait shop I recommend.

Entertaining and interactive shopping experience- employees always helpful and dog friendly!read more

Very disappointed with how my experience began. Newsflash: Women buy firearms. We don't need our…read morehusband's permission. I stood alone at the counter for about ten minutes. As soon as my husband joined me, oh can I help you with something? I ended up buying three firearms using MY foid card - Hubby had nothing to do with it. C'mon guys, get with the times.

The service was great and I was able to find everything I needed. They have beautiful flowers.read more

I was purchasing a bag of Science Diet kitten food today. I had a manufacturers coupon to use, but…read moreFarm King refused to honor it because the bag of kitten food was on sale. Four female employees were standing around the service desk doing nothing.

Excellent staff, great prices. Approximately 48 feet of shooting range and a wonderful salesman.read more

I would give 5 stars but it's a small range. The staff is knowledgeable and friendly but all n all…read morea good place to squeeze a few out.