Crystal is wonderful! She had easy scheduling, very thoughtful, and has great communication with…read moreher clients.

Crystal was amazing! I have done sugaring one other time, and the experience was painful and not…read morefun... But with Crystal, the 30 min felt not rushed, a little less painful (because obviously hair removal is not a pain free experience), and she was making sure I was ok doing small parts at a time. She is a great converser, and I would definitely recommend to anyone! I have already booked my return appt for next month! thank you for a great experience

Kayla was amazing, made something that could be uncomfortable seem very simple, and made small talk…read moreand discussed all procedures . Was able to accomplish what I had done with little to no spice. Thanks for a great service

Thank you for my sugar taco…read more My normal sugaring gal was booked solid, and I noticed this was a new place. I was able to secure an appointment ASAP. I had no idea when booking, but they're offering 50% off for new customers. Yeehaw!

The staff are nice enough, but their policies are not customer-centric, they are entirely…read moresalon/specialist centric. Life happens, and I need to work with people who understand that accidents like missing or asking for a later appointment time can happen once in awhile. I also do not believe in their pricing structure. I got the same procedure done for literally $25 less than what they charge. I couldn't believe I had been over-paying so much.

Extremely thorough underarm waxes that I get here. The aesthetician really got every little hair…read moreand thoroughly checked afterwards and made me feel comfortable, which is extremely important. I think this is a stellar location for a true waxing experience that is professional.

It was an awesome spot. Very professional and fast. Ver clean and did a great job!!! The service I…read morerequested was the exact one I got. Not super pushy about selling, but just the right amount. Thank you

I made an appnt for 2pm. I called 12 minutes before the apont and explained I was stuck in traffic…read moredue to a car accident and would be a little late (5-10). When I got there at 6 minutes passed I was told I could not have the appnt because it would cause the appnt after to be late as well. Ok, I scheduled another appnt at 330, came early at 319 and sat until 346 before anyone was able was to start the appnt. If you are going to be strict about times with your customers, be respectful when you can't fulfill your responsibilities of time and equity. Moral of story: The manager is rude (seeks feedback and then defends her customer abuse. This explains why their aestheticians keep leaving all the time). Called for feedback and then offered nothing in return other than a "we can be late but you can't" explanation. Not returning. Third bad experience here and I'm done. Buyer be wary. They are NOT nice to customers or understanding. Aestheticians are great but managers, not so much.

When I tell you Hailey is a lifesaver I called cry because the nail shop messed me up right before…read morevacation she told me come in and she will see what she can do to fix them gave me an illusion of an arch without drastically taking my eyebrows off or thinning them I will be back every time for their services

My first time going, Crystal did my brows and I couldn't be happier with the results. They were…read moreeven, had a great shaped, and not a hair was missed. She goes in with tweezers if she can't get certain spots with the the thread and is very detail-oriented / perfectionist which is some you want when doing your brows. Couldn't recommend her and the place more and the $12 price is just the icing on top!

Heather is amazing! I was a new client also new to waxing and she took away all my worries and and…read moreanxieties about the process. I've had 3 appointments with her now and look forward to each visit! I'm in SW PDX and she's in Clackamas and it's so worth the drive!

From the owner: Welcome to Sweet Suite Sugar, where Heather will welcome you in to our cozy salon and provide you…read morewith exceptional service. Heather prides herself with making clients comfortable and providing the service at their own pace, especially those that are new to hair removal. Being a Brazilian Bikini sugar specialist, she does her best to make the entire experience great while trying to keep each client from feeling awkward or embarrassed. You can always expect to have a caring provider, good conversation & a great playlist!

Case was incredible with my Brazilian! I appreciated their care and attention to make sure I was…read morecomfortable. As we know, these can be difficult to endure but they made it as easeful as it could be in my opinion.

Everything here is a 10/10! Ebonee is my girl! I've also seen Krystal, as well. I get a Brazilian…read moreand Underarms. I was so scared I wouldn't find a good esthetician in Portland that knows how to take care of textured hair and melanated skin. I'm very thankful for The Sugar Mama.

I'm leaving a two-star review because, although the place itself is friendly and clean, my actual…read moreservice and overall experience were very disappointing. I'm rating the service I received, not the environment. The person who waxed me was kind, and the company's website says she has four years of experience. However, as someone who has been getting waxed regularly for over a year (about twice a month), I was honestly shocked by the quality of the service. During my appointment, the same area was waxed multiple times--far more than it should have been--which left my skin irritated. I chose not to point out the areas that were missed after the appointment because the same spots had already been waxed repeatedly and I didn't want to risk even more irritation. I checked out, said the service was okay, paid the usual $40, and left. When I got home, I had to tweeze about 16 hairs from my upper lip myself and heavily moisturize my skin to calm the irritation and redness. While the staff was kind and the space was clean, the quality of the work was extremely disappointing and far below what I expected from a professional service.

Update: I saw Kristin today per the recommendation of assistant manager, Sarah. Kristin was…read moreamazing! Nice, energetic, kind and knowledgeable. She did my brows and upper lip and both exceeded expectations. I think I found my new waxer :)

The Sugar Mama has incredible staff, I had my first facial and Reiki treatment with the sugar mama…read moreherself Krystal and it was a very pleasant experience.

Got a facial from Katie and it was fantastic! Not only used amazing products but also a neck and…read moreshoulder massage. Can't wait to go back. Great spot in Montavilla.