I couldn't love it here more! All the ladies that work here are very kind and welcoming and the vet…read moreis such a gem; I trust her recommendations and appreciate the care and concern she shows my boy. Excited to see Goose's IVDD progress from cold laser and acupuncture therapies!

As long as you see Dr. Hansen, Greene-Ditz, or Campbell, your dog will be well cared for. The only…read morenegative experience I've had here was with an older woman vet who is apparently the business owner and was just filling in. She usually isn't seeing patients. I am shocked that anyone would complain here about the support staff, as we've found them wonderfully helpful and kind. They aren't the cheapest vet, certainly, but they aren't more than any other vet in the area, from what I gather.

We have been to MarQueen many times over the years with both our dogs and cats, and the veterinary…read morecare itself has consistently been excellent. The veterinarians and medical staff have provided our animals with compassionate, high-quality care during some incredibly stressful situations. I trust the medical team here, which is why we continue to come back. The reason I'm giving four stars instead of five is the billing experience. On more than one occasion, I have found the approach from the front/administrative staff regarding payment to be extremely aggressive and, at times, bordering on hostile. I completely understand that veterinary care costs money and that a business needs to be paid for the services it provides. My concern is with how those conversations are handled when someone is already frightened, grieving, or facing an emergency with a beloved animal. There has been very little compassion around the financial side of the experience and, in my experience, no meaningful discussion of payment-plan options. A little sensitivity and kindness during those conversations would make an enormous difference. People sitting in an emergency veterinary hospital may be experiencing one of the worst days of their lives. Also, be prepared to wait. We have experienced some very long wait times here, although I recognize that emergency hospitals have to prioritize patients based on medical urgency rather than arrival time. Despite those criticisms, I want to emphasize that the veterinary care is top quality. Roseville needs excellent emergency and specialty veterinary care, and I sincerely hope MarQueen remains focused on excellent medicine, compassionate care, and its local community rather than ever going down the private-equity path that has become so common in veterinary medicine. For us, the medical care is five stars. The administrative/billing experience is what costs them the fifth.

Reviewing an Emergency Vet isn't an easy task, as most of the staff there are dealing with people…read moreand their beloved pets on what might be the worst day of their lives. In April 2025, our baby Sunny started showing distress when breathing, and we rushed her to Marqueen. The staff immediately took her back, did a thorough examination and found she had heart failure. They were patient and understanding as they helped my partner and I put her on a medication plan to help her. Unfortunately, she was back in July of 2025, and we had to make the difficult decision to say goodbye to her. Dr Pacheco and every vet technician and staff member were very kind and empathetic during this process, and I know Sunny received the best care possible. Thank you again for the difficult work that you do.

Having Dr. Kelly come into our home was the single greatest gift of assisting our Stilly to his…read morenext adventure. I hope and pray that for the rest of my life, I never have to choose any other way for my animals. There were no slippery metal exam tables, no motion-sick car rides filled with trembling terror, no buzz of harsh fluorescent lights, and no chaotic waiting rooms thick with antiseptic and distress. Just a few years before, we'd had a traumatic experience which left a lot of regret and lingering ache when we lost our Golden Retriever, Dennis (da-best dog), a few years ago. With Stilly, everything was peaceful and beautiful. He remained in his kingdom. He rested on his beloved floor pouf--the throne he stubbornly claimed over every plush bed we ever bought him--bathed in familiar scents and a square of afternoon sun requested just for him. There was only reverence, quiet air, and the hands of the people who adored him. He drifted away knowing absolute safety, deep warmth, and devotion. Walking a soul to the veil in the very sanctuary he filled with love for fifteen years is a profound privilege, but it was Dr. Kelly's gentle presence that carried us across that threshold. Before anything began, she asked the question that cut straight through the guilt and doubt: If there were a magic pill that could make him better, would you give it to him? The instant answer was yes. And when the follow-up came--and would it make him truly well again?--the truth anchored us. In that single, compassionate moment, she lifted the burden of the decision from our shoulders and framed it as what it truly was: a final act of mercy. Every detail that followed was grounded in extraordinary tenderness--the quiet reverence with which she pressed his paw print into soft white clay, the gift of a gentle Mr. Rogers book on grief left for our hearts, and above all, her boundless, unhurried patience while we poured our final whispered goodbyes into his fur. She didn't simply provide veterinary care; she held the space so steady that grief had room to breathe. I don't know how Dr. Kelly carries the weight of what she does, but she gave our boy the most peaceful exit imaginable, and for that, our family will be endlessly grateful.

Dr. Chandler and Jennifer are two of the most compassionate people that I've come across in the…read moreveterinary field. True angels on Earth. I scheduled a hospice consult for my sweet 13 year old lab and received a quick response with a call from Jennifer. Even though I never met Jennifer, I felt like she was holding my hand during the whole process. When it was time for our hospice consult, Dr. Chandler came to our house and assessed our boy along with going over quality of life. She even gave him a treatment before she left to see if it would help his mobility. After the consult, I received a very thorough email from Dr. Chandler giving me a breakdown of my dog's prognosis along with some treatment options. She reached out to other mobile vets on my behalf and provided helpful links for every option of care that she gave me. Jennifer also followed up to check on Oakley to see how he was doing. When it was time to make the decision for me to let him go, I texted Dr. Chandler (after hours on her day off). She still responded. She came out a couple days later to our home and we were able to give him a peaceful goodbye on our lawn, which was his favorite place. Dr. Chandler treated Oakley with such care and dignity from start to finish. Jennifer also called me again to check on my wellbeing a week after we said goodbye. Dr. Chandler reached out to me on a Saturday to let me know she had Oakley. He was ready to return home. She worked with us on getting him back and even went as far as matching the tissue paper to the color of his fur for the packaging. She also included a beautiful dog card along with his name which was handwritten. It lays against the paw print and clipping of his hair she gave us. I hope I provided enough details as to why Love Always is not only the best, but the only option I would ever use when having someone take care of my beloved companions.

I called first and the staff was so helpful over the phone and just made me feel comfortable and…read moredidn't keep information about questions I asked from me like some vets do. I think we can all agree it feels safe and comforting when they're transparent. Upon parking I noticed the a sign out front welcoming my pup along with a few others that had appts for the day. I came for a second opinion for a mass and to have Xrays done to see what's going on with my pup. I walked in and was greeted by a super friendly male tech. He immediately roomed my pup and I. My dog was the most comfortable I'd ever seen him in a vet clinic which was a huge green flag. Dr Cain came into the exam room and was super warm and welcoming. My dog even felt comfortable laying on the floor while waiting for her to meet with us which is something he's never done at a vet's office either! Dr. Cain explained everything throughout my visit and even used a plastic skull to explain further details about what could be happening with my dog's mass on his mouth/jaw. She gave her recommendation on where to start and what she felt would be best for the second step if needed and I never once felt pressured to do it all at once. I explained to her that I was aware it could be a very expensive process and she really took into consideration what would be financially possible for me at this time and I couldn't have been more grateful. You can tell she truly cares about animals and their families which is rare and for that I truly believe her clinic and team will thrive. Thank you all so much and I look forward to having you as my primary veterinarian for my pets and will definitely send others your way!

I went here this morning after my senior dog had a weird medical episode late last night. I woke up…read moreat 7am, got an appointment for 8, and by 10 had my answers and a plan. I walked in sleepless and scared and walked out feeling a thousand times lighter. The front desk gal, Sarah, was so kind and personable. Spencer, the vet tech, and Dr. Cain were incredibly intelligent, caring, accommodating, and really took the time to explain everything to me. Pricing was reasonable and thoroughly communicated and nothing felt forced on me. Everyone made me and my dog feel so welcomed and cared for and supported and I can't recommend this office enough. Seriously. I'll be referring others here and I'm deeply grateful for their time and expertise during a really scary moment for me. P.S. They gave us a goodie bag too! We're both suckers for some freebies ;)

Best hospital and the best vet doctor is doctor Morkos. He was so kind and patient with my dog and…read morehe kept following up on her case. Thank you doctor Moroks.

I have gone there since 2000. even though I always felt my pets got good care, I am so impressed…read morewith the new vet. He is so gentle and caring with my older dog. My dog is so more relaxed now. I have nothing negative to say.

We absolutely love Douglas Boulevard Veterinary Clinic! They take care of our two dogs as well as…read moreour entire cattery of Ragdoll cats, so having a veterinary team we truly trust is incredibly important to us. We have brought them everything from routine care to the inevitable worries that come with having a house full of animals, and we have always felt that our pets are in excellent hands. The entire team is compassionate, knowledgeable, responsive, and genuinely cares about the animals they treat. As a breeder, I am especially particular about veterinary care, and I appreciate having a clinic that I can rely on for both our adult cats and our kittens. They know our animals, they listen to our concerns, and they have consistently treated us with kindness and respect. We are incredibly grateful for everyone at Douglas Boulevard Veterinary Clinic. When you trust a veterinary practice with this many members of your family, I think that says just about everything.

Horrible clinic. Does not care about their clients nor their client's pets. I was sobbing on the…read morephone about how my kitten has a blanket thread wrapped around the claw, and they claimed that there is no emergency same-day appointments available since all the emergency vets are busy with surgeries. Even when I explained that my cat is losing blood flow to his claw and HE might require an amputation surgery if he doesn't get help soon, they still somehow could not fit me into their schedule. At least they were able to tell me the name and number of an actually helpful clinic. I will be heavily avoiding this vet place from now on. They were very cold and uncaring, which has become the standard in medical practices these days, but come on now, you guys work with HURTING ANIMALS, show a little compassion.

We came here back in May with problem that arises with our dog. She got bit by the neighbor next…read moredoor dog. So there this little gash wounds by her lower lip. We tried another emergency vet and the reception area and the receptionist makes me so depressed. Receptionist there also make sure we don't sit there and wait and bait us to go elsewhere. Trust me after the interaction with her. Funeral sounds better than going through that process with her. So we took the bait and left. Don't need to tell us twice. We left there and VSH was about 10 minutes away. They weren't busy with waiting room semi empty. We spoke to the receptionist. She was very nice, friendly and helpful. Which is I know is different if one place is hectic. Employees will be irritated but if you choose this high stress job. You will have to deal with drama that comes with it. This place was not the same in every single details to the previous ER vet we were at. Air in the reception area flow well throughout. No claustrophobic atmosphere. Very courteously warm in etiquette and proper addressing to their clients. Very pleasant in all. We got called to go to a room which wasn't too long before we see anyone. The vet tech came in took our girl to assess and the vet came in not too long after to let us know that she have a small puncture wound but nothing else more. Due to it being in such an awful area. Doing anything more will only make it worse. So she cleaned the wounds and will prescribe an antibiotics to help so it doesn't get infected and also a pain meds clavamox to help to keep her comfortable. The quickest easiest vet visit EVER HAVE! So we have to say that we are very grateful for them. We also don't live in Roseville. Just visiting my brothers and the family. So Thank you to all the staff here for making our already stress situation less stress. We are truly blessed to discover this place. Thank you

I brought my 9‑month‑old Great Dane mix to the hospital last Saturday at 8:30 a.m. because he had…read morebeen throwing up bile all morning. As an experienced Great Dane owner I was worried about possible bloat which is life threatening. Bloat is diagnosed with a X-ray to see if thier stomach has flipped. A tech came into the lobby, took one quick look at him, and said, "He looks fine," then told me I'd have to wait because the other tech wouldn't arrive until 9:00. When you're dealing with a giant breed puppy showing symptoms that can be life threatening, that kind of dismissal is extremely unsettling. After waiting, we did see the veterinarian. She was kind, professional, and explained the next steps clearly. Later in the day I was called to pick him up and was told he just had a very upset stomach and needed to start prescription dog food. However, no one not the tech or the front desk provided any information about how to obtain the prescription food. No written prescription, no instructions, nothing. I had to call my personal vet, who explained that I needed a written prescription and that the food had to be purchased at PetSmart. This is basic discharge information that should have been provided. Overall, the veterinarian was great, but the tech staff's communication and the discharge process were frustrating and disappointing.

I have used Dr. Kris Bartow for 15+ years, he was recommended by my farrier Scott Sanders back when…read moreScott lived here. Dr. Bartow is excellent, caring and has never not returned my calls. If he is out of town, he leaves that on his answering machine. I also have a 35 year old gelding that is doing amazingly healthy Thanks to Dr. Bartow. Anytime there is an emergency, he is there. Even if I'm out of the country with my job. He is amazing and works with the farrier I now have, because my gelding has flat front feet and is tender footed. Dr. Bartow is conservative in cost. He knows horses, and rather than run over priced expensive tests, gives you options. I'll never have another vet.!

Drs. Linda and Kris visited our home to euthanize our sweet old cat. It was easy to make an…read moreappointment. They were kind and professional. The rates were very fair and our cat did not have to feel any added stress in his passing. It could not have been a better experience. Would highly recommend.