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    Loomis Basin Equine

    3.7 (53 reviews)
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    100%

    Services - Loomis Basin Equine

    Dental care

    Mass or tumor removal

    Pet physical or wellness exam

    2 More Services

    Rehabilitation therapy

    Pet vaccinations

    Loomis Basin Equine Photos

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    Margo S.

    Prices are 6x higher than other clinics. They think everything is ulcers. Now that they took over our local vets, we are struggling even more. They can't treat cattle, sheep, Goats. What's the point of them coming into HUMBOLDT county? Not thrilled. Never in my life have I paid $800 - $1400 for a colic call, until now. Going to avoid this vet as much as possible.

    I WISH I NEVER BROUGHT MY HORSE HERE!! On January 17th I called in for an antibiotic for my horse and never got it. I was told someone was going to give me a call back and no one called. On Monday I called for a doctor to come out, and they sent a doctor out without the medication that we needed. I couldn't believe this especially after being charged $500 just for someone to come out. Gabby who was the doctor that came out, did a fabulous job while she was out, it was just unfortunate that they didn't provide her with the medication. I called at 4am the next morning concerned that I still didn't get the correct medication that I had asked for all week and wanted to speak to a manager. Never received a call back from the manager. I took my horse there on 01/23/2024 in the morning. I called around 3:30 that day to check on him and I was told that someone would call me back. At around 4:30 since I haven't heard back from anyone I called back and I was told the same thing that someone would call me back and no one did. The next morning on 01/24/2024 I called back and was told someone should be calling me this morning and if I didn't hear anything back, call back in 20 minutes. Again no call. Last night I decided to go out unannounced because I felt things weren't right. Sure enough when I got there, I see my horse laying there with his face smothered onto the wall with him only breathing out of one nostril. I asked them why didn't they move him and they said they tried. I also noticed that my horse was drenched in water from head to toe because the room was so hot that he was sweating. I asked for a bucket of water immediately and took the bucket of water myself to cool him off. I then asked them if they had air conditioning and why wasn't it on. They then turned on the air conditioning after he had already been there over 30 hours burning hot. The room was like a sauna. You could physically see the steam in the air. They advised me that it was okay to let him rest laying down. They told me that if they pick him up that it would agitate him and could cause complications. I then asked them how long he could lay down and I was told 6-8 hours. At the time when I arrived and the time that they said he was laying down approximately 3 hours had gone by. They said that they were going to let him rest and get him up in the morning around 8am the next day and then give me a call. They thought I had left at that point, but because of the condition that I found him in I decided to stay without them knowing it. 45 minutes went by and then decided to go check to see if they turned the air on. When I went to his room door I saw blood that wasn't there before on the floor. I then noticed that they were doing something to him. When I opened the door he had been moved from the wall in which he couldn't breathe and was placed in the middle of the floor where he should have been from the beginning. He appeared to be cooled off since they turned the air on. They said that they were going to let him rest and then I left. Not even 25 minutes went by and they called to tell me that he couldn't breathe well and he had died. I then learned that horses shouldn't be laying down for any extended periods of time and not definitely laying down for 3 hours. They left him there with his nose pressed against the wall having trouble breathing through one nose since the other one was blocked. A customer shouldn't have to tell them to turn on the air, move his face off the wall or ask for a bucket of water to cool any animal down that's brought there. They went to charge me $2500 the first day and $1700 the next day when the horse was in bad conditions. We would have been better off treating him at home since no one was really watching him and helping him accordingly. Th

    This was our pet Eddie...so sweet.

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    2 months ago

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    Kristin C.

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    1 year ago

    Excellent vets that care and explain thoroughly. My mare is also boarded there and receives great care.

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    11 months ago

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    Page 1 of 2

    Ask the Community - Loomis Basin Equine

    Review Highlights - Loomis Basin Equine

    We had Dr De La Cruz & his assistant Kristin out to do 19 dentals, on a wide variety of "special horses".

    Mentioned in 6 reviews

    Read more highlights

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    Penryn Pet Hospital - Our caring vets want your pet to feel safe and comfortable

    Penryn Pet Hospital

    (22 reviews)

    I finally made the leap to Penryn Pet from VCA Loomis Basin (where I was a customer there since…read morelate 1990's), as VCA prices have become astronomically high and totally unreasonable. I was hesitant because I really loved my two vets at VCA, but when took one of my four kitties to Penryn Pet to give it a try, all I can say is wow wow wow!! The facility is beautiful, and Dr. Petra Stoyanof is amazing, I mean really amazing! She took extra time to understand my kitties history during my new patient exam and is very kind, gentle and top-notch knowledgeable. Every single staff member from the front desk to the technicians and veterinarians were amazing and kind. Also, the moment I walked in the door for the very first time, it felt like I had been going there for years. It truly feels like family versus a large Veterinary Clinic like VCA Loomis Basin. I am so very happy now and stress free! I am transferring all four of my kitties from VCA to Penryn Pet now. Many thanks to Penryn Pet for providing such a caring environment, great staff and a very, very beautiful and clean facility. It's top-notch all the way! BTW, I love the beautiful and large waiting area. It's very spacious, so you won't have to sit with your scared little kitty right next to someone that has a barking dog! I love that! Many thanks Penryn Pet and Dr. Stoyanof!!

    Responded right away and willing to work with me. They even are willing to make room for me…read moretomorrow to ease the suffering of my Douglas Fur. Saddest thing I ever had to do! God Bless kind people

    VCA Loomis Basin Veterinary Clinic

    VCA Loomis Basin Veterinary Clinic

    (589 reviews)

    Highly recommend this pet hospital. I had noticed my Husky, Aspen, had not been eating. This was…read morefairly common as huskies can be picky when it comes to food. But after day 2, I decided to bring Aspen in to see what was going on. Aspen had an issue with frequent urination, and the inability to hold it in. Prior blood tests came back normal, so we monitored him closer for the next few months. Fast forward to November 2025, his visit to Loomis Basin vet clinic revealed that he was having internal issues that were likely not going to be solved. I was unaware how severe his condition had become. The vet had suggested that if Aspen did not drastically improve with his eating, it may be time to put him down. For the next few days we gave him prescribed medication for nausea, etc, and tried everything we could to get him to eat. On 11/25, we had to make the awful decision to put him down via euthanasia. He had completely stopped eating, lost a significant amount of weight, and appeared very lethargic. While this was a horrible experience for our family, VCA Loomis Basin was very helpful and supportive throughout the process. Dr. Kaiser and Dr. Mueller even sent me a hand written card expressing their sympathy. They were extremely kind and caring to us, and we will never forget the way we were treated and supported during this. My friend of 10 years passed away in my arms, and the staff made it very comfortable for us. The clinic also works with a company that has great cremation products - and now I get to bring Aspen with me everywhere I go! Thank you Dr. Mueller and Dr. Kaiser.

    My cat ate about 10" of dental floss. It was pretty late at night so my husband called around to…read morefind a 24 emergency vet. He called this one and we were told they could do an x-ray and endoscopy to remove the floss. It was a very foggy night, but we read the dangers of floss making it into the intestinal track and was very worried, so we drove 1.25 hours to go to this vet under the assumption that the floss would be removed so we would not have to take the chance of my cat dying. Well when we got there they told us they were going to try to make her throw up to get the floss out. It took them two hours to give meds and of spinning my poor cat in a chair just to come and tell us she did not throw up, we will have to go home and come back at 6am for the doctor to arrive. By the time this whole nightmare was over at 6am the floss would have already reached my cats intestinal track so at 6 am they couldn't even preform the endoscopy. They basically lied to us to tell us to come in and they could x-ray and preform the endoscopy. My husband and I put our lives at risk to drive 1 hour and 15 minutes on one of the most foggy nights I have ever seen because we were told they could do the endoscopy when we arrived! If we had to wait till 6am we could have just gone to a local vet. I am so disgusted by this place that calls themselves emergency veterinary office. What a joke! Read what can happen if your cat eats floss, tell me if you would be worried and want an emergency veterinary to look at your baby too. Hugh waste of our time and money, not to mention the fact that we told them how far we were coming and they knew how foggy it was. Oh and the vet told us to drive erratically on the way home in hopes of getting the cat to throw up in the car! SMFH

    Sierra Ranch Veterinary Clinic - My Big Boy Cooper

    Sierra Ranch Veterinary Clinic

    (137 reviews)

    I moved to this veterinary clinic due to my preferred vet being overloaded and difficult to get…read moreappointments with. The reviews here seem to be glowingly positive and I wanted to support a local business. Sadly, I was greatly disappointed. My concerns and reason for visit were consistently not taken seriously. For example, when I brought my pet in with upper respiratory issues, I was told "it's not that bad." Well, if ignored, it is actually /is/ that bad. Repeatedly, I sensed a hesitancy to treat my pets' issues proactively, and found the bedside manner here to be sorely lacking. I brought in my pet with symptoms consistent with an upper respiratory infection. Instead of any antibiotics, I was prescribed steroids and an inhaler, which were consistently ineffective. Unfortunately, I allowed this to go on for far too long at this vet and should have listened to my instincts. Three months into this treatment (still without antibiotics), I was told that since my pet didn't respond to steroids, "it's probably cancer" and told to get in with a specialist asap (and that it would be many thousands of dollars). I'll admit I do not have a PhD, but this doesn't seem like very scientific diagnostic criteria to leap to cancer. I fully acknowledge that the realm of veterinary medicine is vast and we still don't know that much about the body in the grand scheme of things, but being consistently ignored and then leaping directly to cancer seems like a stretch. I sought a second opinion at my previous vet, who agreed that leaping to cancer without diagnostics was kind of cruel to my mental health. They promptly issued antibiotics. I also scheduled an appointment with internal medicine elsewhere out of fear from hearing the "cancer" word thrown around. Sure enough, there was a bacterial infection that should have been treated with antibiotics. Due to the delays and not prescribing an antibiotic, the bacterial infection was allowed to go on far too long, resulting in bony destruction. Despite the vet claiming I needed to urgently get my pet in with internal medicine, we still experienced lengthy delays getting copies of my pet's medical records--unfortunately, many internal medicine specialists will not schedule an appointment with you until they've received the records from the prior vet, which just led to further delays. The poor communication, poor attitude, and poor bedside manner further tanked my opinion of my experiences here. Dropping the "cancer" bomb on me with no diagnostics--rude and poorly handled, honestly. I also felt like there was a consistent attitude against me wanting to see the pricing before agreeing to treatment. It should be noted that I agreed to the treatments, however, we all know that in the veterinary and medical world, sometimes there's sticker shock when you see the price. I'd prefer transparency. Asking to see the pricing before committing to expensive treatment seemed to earn quite a few huffs and puffs from staff and the doctor. Overall, my biggest lesson learned here is to get a second opinion, particularly when the symptoms are downplayed for far too long and then the diagnosis suddenly leaps from "asthma" to "cancer." Trust your gut. This is just one example (definitely the most expensive) of my experiences here, but they were consistent enough for me to feel that this was a pattern.

    It was easy enough to schedule an appointment though I was very hesitant to pay their $69 fee that…read morethey will charge you before even seeing anybody. When I arrived at the vet, I was greeted by a receptionist who seemed overwhelmed as she was dealing with an angry customer over the phone and a full waiting room. As I sit there waiting patiently, I noticed a few ticks crawling around the waiting area after which I picked my dog up off the ground. VERY unsanitary. When it finally came down to checking in, I was told that I "called in to cancel" my appointment which I clearly did not do as evidenced by my presence and my taking time off to make it to my dogs appointment. They were unwilling to fill my appointment in a timely manner and had given me an option to reschedule. This place is obviously overbooked, understaffed, and impersonal, all of which screams production line $$$$. Based on the sanitation, unprofessionalism, and inability to make up for their staff errors, I would not recommend this place. You are better off going to a place with more personal, courteous care.

    South Auburn Veterinary Hospital - Chico says thank you Dr. Ted and staff for helping me :)

    South Auburn Veterinary Hospital

    (42 reviews)

    Profit over patients should be their motto. After spending $1500 on allergy testing (I was told…read morelater by another veterinarian it was unnecessary testing). I wanted to save some money by purchasing allergy medication online. It was half the price South Auburn veterinary clinic was charging. And they told me they would only sign to fill online prescriptions once a week on Wednesday. So they forced me to purchase another week of medication from them, or pay another 50+ dollars to get seen by another veterinarian, or make my pets suffer with allergies. Then they act like they were doing me a big favor when they forgot to fill it out on Wednesday the following week and they had to fill it out on Thursday. This place is a scam and I would avoid it at all cost.

    Why would they insist my toothless old 10 lb dog that was vaxed 2 yrs ago need to vaxed again and…read moreagain especially when she was being seen in the car INFO ON RABIES VAX....Since 1980, rabies has been reported in 15 people in California. That's 44 years ago and they got rabies from wild animals!!! You can't get rabies just by touching or being near an animal WITH rabies (which my dog doesn't have). It's extremely unlikely that you or a pet would get rabies from a scratch. This is just more legal BS to make more money and get on the GOVS books as having a dog so the GOV can get license fees... it's NOT for the dog it's just $$$. I don't like pumping vaccines into me or my animals all the time.

    Companion Veterinary Clinic - This is our beloved Elgin.

    Companion Veterinary Clinic

    (39 reviews)

    I went in for a visit with our new puppy. I agreed to some things and declined some others. At each…read morestep the fear mongering was layed on pretty hard. This was not done with conversations about facts, but with statements lacking nuance and assuming that all people who are not vets are idiots. This veterinarian may not be for you if you believe in species appropriate diets, spacing out vaccines, using titer testing, or any attempt to engage in dialogue that goes against their beliefs. I was treated like I might lick my uncleaned counter after prepping raw meats or like I might lick my fingers after picking up dog poo in my yard. On the positives, they do have good weekend availability, fairly reasonable pricing and if you are 100% on board with Western Vet medicine without need for intuition or nutritional approaches, then you will like most of them. There are some truly great people at this vet clinic & not every experience has been negative. My review is based on their unwillingness to have the pet owner be a part of the process and to not being open to dialogue about different approaches to nutrition & care options.

    What an awesome place to bring your furry love ones! This place is amazing and they truly take care…read moreof you pet and make sure the feel right at home Dr. Sanchez and the staff here are top notch and look no further, this is the place to take your for your furry friends! Thank you Companion Veterinary Clinic, you guys are the best and Pepper thinks so too! -Norm

    Faithful Friend - Coco my sweet girl.

    Faithful Friend

    (119 reviews)

    Faithful Friend/Dr. Sarah is truly heaven-sent. Even though her schedule was already full, she made…read moretime for us so we could say goodbye to our beloved 18-year-old fur baby. Her empathy, kindness, and calm demeanor made an incredibly difficult moment feel peaceful and gentle. She explained every step of the process so we understood what she was doing and what to expect during the in-home euthanasia. Because of her compassion, we were able to hold our fur baby throughout the entire process, which meant the world to us. Saying goodbye to a cherished pet is one of the hardest things a family can face. It was especially difficult for us because he has been with us since he was just three weeks old--when my husband brought him home, and we bottle-fed him as a tiny ball of baby fluff. After 18 years as part of our family, letting him go was heartbreaking. Dr. Sarah handled everything with such care and respect, giving our sweet boy a peaceful and loving goodbye in the comfort of his home. We highly recommend Dr. Sarah/Faithful Friend and we are deeply grateful for her compassion during such a painful time.

    Our wonderful dog of 12 years was no longer mobile and Dr Whitley was amazing. She was able to help…read moreus help him pass in the comfort of home. Dr Whitley is so kind and compassionate. She explained everything, gave us the time that we needed and asked us questions about our journey with Lloyd to help us process. Grateful for her.

    Love Always Veterinary Care - Best kitty ever

    Love Always Veterinary Care

    (20 reviews)

    Dr. Kelly Chandler is the perfect person for something like this. Our fur baby Bentley lost both…read morebag legs 3 days after Christmas and couldn't walk. The Saturday the morning of December 28th we called Dr. Kelly and she made time to come to our home and help us in saying goodbye to our boy. I haven't been able to write about it without drowning my keyboard in tears until now......... Bentley knew! He lost his bag legs and couldn't walk yet met Dr. Chandler at the door then walked in with her and laid on the carpet. He knew why she was there and he was ready. This is 3 days after Christmas mind you and she made time for us. We were so appreciative of her and her services. She made one of the hardest things you go through in your life so much easier. She didn't rush at all, she let us love on him and say goodbye. We recommend this Doctor 100% if you are ever in need of this kind of service, look no further....

    We chose Dr. Kelly Chandler as our "hospice vet" when our beloved chocolate lab Abby was nearing…read morethe end of her life. She and her nurse, Jennifer, replied quickly and sympathetically to our need for someone to help us through the very difficult decision of when to euthanize our beloved pet. Dr. Chandler soon made a home visit and assessed Abby as near the end of her life. She made astute observations and discussed our family members' "Quality of Life" Assessments to help determine each person's viewpoints and readiness to proceed to euthanasia. She delicately responded to each of us. She offered various treatments to support Abby. We received a three-page, typewritten summary of her visit and recommendations the very next day. She kept in touch via telephone throughout our period of indecision. Thankfully, when the time arrived, Dr. Chandler was able to rearrange her schedule to come back and provide a peaceful passing for our girl. We are so grateful for her competency, communicativeness, empathy, and overall ability to provide the services we needed. We cannot recommend her highly enough. She and Jennifer were our family's angels.

    Loomis Basin Equine - vet - Updated May 2026

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