We had a great experience here with our cat, Rupert (BearBear), who recently needed a dental…read moreprocedure with several extractions. Everyone we interacted with was incredibly kind, attentive, and clearly genuinely cared about the animals they were treating. Before the procedure, they were very patient in explaining the risks and benefits and walking us through the informed consent process. We never felt rushed and felt comfortable knowing exactly what to expect. Rupert was very well cared for throughout the procedure and has been recovering well. We also needed his clinical notes afterward to submit a claim to our pet insurance, and the staff sent them to us promptly, which we really appreciated. Overall, we felt that Rupert was in very caring and capable hands. We're extremely grateful for how well they treated both him and us and would absolutely recommend them to anyone looking for a veterinary clinic!

I am giving RAMC three stars instead of one because of Dr. Singh. Every experience I've had with…read morehim has been positive. He is compassionate, thorough, and genuinely cares about his patients. I've also had good experiences with one or two staff members, but unfortunately my interactions with much of the rest of the staff have been disappointing. My dog, Bodhi, had surgery at RAMC in July 2025 to remove several lumps. During surgery, Dr. Singh found another lump within the same incision site, removed it, and didn't charge me for the additional removal. I truly appreciated his thoughtfulness and care. At Bodhi's bandage removal appointment, a younger male technician handled the visit. I asked to stay with my dog, and he agreed. The bandage was adhered tightly, and although he initially used adhesive remover, he quickly became impatient and began ripping the bandage off. Bodhi was clearly uncomfortable, and I left wondering how he would have been treated if I hadn't been present. I returned in September 2025 for another FNA, and once again Dr. Singh was excellent. In early June, Bodhi needed another FNA. Because of my previous experience, I requested that the same technician not handle my dog. Dr. Singh understood my concerns and was very reassuring. A week later, Bodhi was diagnosed with lymphoma. After discussing my options, I initially considered less invasive treatment before deciding on palliative care. Dr. Singh had advised me to stop Apoquel because lymphoma was suspected, so Bodhi spent nearly two weeks suffering from severe itching while I weighed my options. I contacted the office to ask about Laverdia, an oral chemotherapy medication. I was told they had spoken with Dr. Singh, ordered the medication, and would contact me when it arrived. They also recommended seeing an oncologist, which was difficult because appointments and callbacks took several days. I never received a follow-up. After six days, I reached back out because I had no choice but to start Bodhi on prednisone due to his worsening itching and enlarging lymph nodes. In that same email, I also requested refills for his prednisone and gabapentin since I was only given a 22 day supply. Again, I received no response. Maybe they eventually would have answered if I had continued calling or emailing, but by then I had lost confidence in the staff. I was left wondering whether I would have made different treatment decisions had someone simply followed through with the communication they promised. Aside from one longtime veterinary technician, I also found the front desk staff to be cold during one of the hardest moments of my life. I wasn't expecting sympathy, but a few kind words would have meant a great deal. Dr. Singh is the reason this review is three stars instead of one. He treated Bodhi with compassion and treated me with empathy throughout this difficult process. Unfortunately, the lack of communication and follow-through from the rest of the staff overshadowed an otherwise positive experience. I rarely leave negative reviews, but I felt this one was important. When a family is facing the loss of a beloved pet, timely communication matters. I hope this feedback encourages RAMC to improve so other families don't experience the same frustration during such a difficult time.

Tech was patient, upfront about possible costs from the get-go and took the time to make sure my…read morenervous dog was as comfortable as possible. Vet was kind yet through and knowledgeable. She made sure I had ample time to ask questions. It was easy to get an appointment to be seen. I highly recommend this clinic.

Incredible spot. They seen him quick, up front on pricing. Show you how much it'll cost before they…read moredo any scans vs other places where they show you the bill after. Super clean inside, the nurses and vets were very kind and good with Taz. Super affordable. Doesn't seem like you are being ripped off when you leave.... Definitely recommend to anyone with pets.

DO NOT TAKE YOUR DOG TO THIS VET…read more On April 12th we took our dog in to an emergency appointment and it was the worst mistake we could have made. Our dog was experiencing pain on one of her hind legs. After $1200, she was misdiagnosed with a partial ligament tear, was given anti-inflammatory meds and we went off with a plan to return on April 17th for follow up blood work as her CBC (WBC) were dangerously low. On Wednesday, April 15 my dog began vomiting and having bloody diarrhea, I contacted Dry Creek the next day to give them an update and was told to monitor and keep the planned appointment for April 17th. On April 17th we went back and my dog was experiencing a very high fever, I told them I didn't want to continue to give her the carprofen because I think that's what caused the upset stomach, I had last administered it on Thursday April 16th. Dr Lehil agreed and changed her anti-inflammatory meds, and prescribed other meds (antibiotics). Kept our dog for the day and released her that evening after she was showing no signs of a fever. During the weekend my dog stopped eating and drinking water and we were to return on Monday, April 20th for yet another follow-up. At that time my dog had a fever again, and we were told we could keep her there or take her to another vet - that's when I should have ran but because they knew what was going on with my dog, had administered bloodwork, etc we kept her there for the day. At 5 pm when we picked her up my dog still had a fever and we were told it was because she was excited while she was kenneled. The Dr (a different vet) told me to take her off of the anti-inflammatory and put her on a strict bland diet. They also prescribed more meds that I never gave my dog because I was petrified of how my dog would react to yet more medication. We took her home and by 7 pm I was rushing her to VCA Loomis for an emergency. My dog became unstable and began breathing rapidly and her fever had increased, in addition I noticed her paw was injured while at Dry Creek earlier that day. VCA Loomis did an ultrasound and when I shared with the vet that they changed out her anti-inflammatory pills from one day to the next she became concerned that my dog may have developed an ulcer as it is recommended that at least 5 days pass before a new anti-inflammatory is administered. In fact, the ultrasound determined my dog had quite a bit of inflammation to her GI system. In addition, the vet at VCA Loomis told me my dog had a complete tear of the ligament and not partial as we had previously been told by Dr. Lehil. I called Dry Creek asking to talk to the owner or office manager and they never called, I went in 2 weeks later and was told the owner would call me. She called the next day and basically said they did what was recommended, didn't take responsibility for any of it and put it on me saying I had the option of taking her to VCA Loomis. All in all, we spent close to $3500 at Dry Creek and my dog's health only deteriorated. If it weren't for VCA Loomis we may have lost her.

I'm incredibly grateful for Dry Creek. During several emergencies, including surgeries for my cats,…read moreshe showed exceptional care and expertise. When I feared I might lose one cat, her swift action saved him, and she handled another's ear abscess surgery the same day without hesitation. Dry Creek has a compassionate and skilled veterinarian team whom I wouldn't trade for the world. Highly recommend!

We came here back in May with problem that arises with our dog. She got bit by the neighbor next…read moredoor dog. So there this little gash wounds by her lower lip. We tried another emergency vet and the reception area and the receptionist makes me so depressed. Receptionist there also make sure we don't sit there and wait and bait us to go elsewhere. Trust me after the interaction with her. Funeral sounds better than going through that process with her. So we took the bait and left. Don't need to tell us twice. We left there and VSH was about 10 minutes away. They weren't busy with waiting room semi empty. We spoke to the receptionist. She was very nice, friendly and helpful. Which is I know is different if one place is hectic. Employees will be irritated but if you choose this high stress job. You will have to deal with drama that comes with it. This place was not the same in every single details to the previous ER vet we were at. Air in the reception area flow well throughout. No claustrophobic atmosphere. Very courteously warm in etiquette and proper addressing to their clients. Very pleasant in all. We got called to go to a room which wasn't too long before we see anyone. The vet tech came in took our girl to assess and the vet came in not too long after to let us know that she have a small puncture wound but nothing else more. Due to it being in such an awful area. Doing anything more will only make it worse. So she cleaned the wounds and will prescribe an antibiotics to help so it doesn't get infected and also a pain meds clavamox to help to keep her comfortable. The quickest easiest vet visit EVER HAVE! So we have to say that we are very grateful for them. We also don't live in Roseville. Just visiting my brothers and the family. So Thank you to all the staff here for making our already stress situation less stress. We are truly blessed to discover this place. Thank you

I brought my 9‑month‑old Great Dane mix to the hospital last Saturday at 8:30 a.m. because he had…read morebeen throwing up bile all morning. As an experienced Great Dane owner I was worried about possible bloat which is life threatening. Bloat is diagnosed with a X-ray to see if thier stomach has flipped. A tech came into the lobby, took one quick look at him, and said, "He looks fine," then told me I'd have to wait because the other tech wouldn't arrive until 9:00. When you're dealing with a giant breed puppy showing symptoms that can be life threatening, that kind of dismissal is extremely unsettling. After waiting, we did see the veterinarian. She was kind, professional, and explained the next steps clearly. Later in the day I was called to pick him up and was told he just had a very upset stomach and needed to start prescription dog food. However, no one not the tech or the front desk provided any information about how to obtain the prescription food. No written prescription, no instructions, nothing. I had to call my personal vet, who explained that I needed a written prescription and that the food had to be purchased at PetSmart. This is basic discharge information that should have been provided. Overall, the veterinarian was great, but the tech staff's communication and the discharge process were frustrating and disappointing.

I am posting to endorse our exceptional veterinarian, Dr Rebecca Williams of the Sierra Ranch…read moreVeterinary Clinic and Rehabilitation Center in Granite Bay, California (916) 774-6630.  Dr. Williams has managed and provided for the health needs of our families' 6 rescue dogs these past four years and we are most pleased and grateful for her best ever care.  She is always thorough and we trust her in-depth knowledge and recommendations.  I have family member in the health care field myself and find her exams and treatments appropriate and her billing and pricing is always fair.  Most of all, because our fur babies are so precious to us, we know she has genuine love and compassion for animals and for their people. Dr. Williams' clinical assistants and office personnel are top-notch. If you are looking for someone to care for your pets, please consider meeting Dr. Williams and her team and seeing for yourself how amazing they are.

Dr. Williams, thank you for your response to my recent review. You indicated in your response two…read morethings that I believe highlight my issues with your practice. 1. You prefer patients get medication at your clinic. So do I, you prescribed pregabalin for Tess that is hard to find, your clinic doesn't fill it and prices range from 300 down to 34. Chewy doesn't have it. All I needed was for your staff to ok the fill over the phone with no additional paperwork. This involved checking the prescription on the computer and authorizing it. They said no twice even after contacting a manager. 2. You were Charlie's PTP. You had all his records, ordered tests and handled some of his routine follow-up while he was being treated at UC Davis. We spent thousands of dollars at your clinic on Charlie for tests. UC Davis indicated within 5 minutes of me taking him there that he had a pronounced heart murmur. He had been seen at your clinic only one week before. I don't know if you listened to his heart, but Davis was very surprised that our vet had not caught the murmur. Charlie had endocarditis, we will never know if catching it earlier would have made any difference but the endless scans to his abdomen and numerous blood tests were financially very difficult and in the end heartbreaking and unnessary. I would have appreciated if some common sense could have been used given Tess" prescription as what you prescribed is not easy to obtain, and that a more thorough routine exam of Charlie could have been done prior to running expensive tests. These pets are loved family members. Thank you

Dr. Sarah was an absolute blessing during one of the hardest moments for our family. She came to my…read moremom's home to help our beloved dog, Tipsy, cross the rainbow bridge in the comfort of a familiar and peaceful environment. From the moment she arrived, Dr. Sarah was compassionate, gentle, and incredibly patient. She took the time to make sure Tipsy was calm, comfortable, and surrounded by love. Her kindness and professionalism brought us so much peace during such an emotional time. We will always be grateful that Tipsy's final moments were spent at home, resting peacefully with the people who loved her most. Thank you, Dr. Sarah, for providing such a beautiful and dignified goodbye. Your compassion will never be forgotten.

Dr Sarah Whitely came to my home to put my dear 17 year old dog to rest... It's been a day I have…read moredreaded. Dr Sarah arrived on time, was so friendly, but very aware of our mission. We talked about my sweet dog, her animals, about our lives. She explained the procedure, step by step.. never rushing, always very present. When she was ready for each step, she asked if it was ok with me, was I ready? Dr Sarah is incredibly personable, professional, and genuinely kind. There's much more to say, but in summary Dr Sarah is a perfect ally, I highly recommend her. So grateful to her to get my puppy and me through this incredibly difficult time.

I can't say enough good things about Petcare Veterinary Clinic. From the moment you walk in, you…read morecan tell the doctors and the entire staff genuinely care about animals. They treat my pets with so much love and attention, it's like they're family. We especially love working with Erin; she's an incredible vet tech who goes above and beyond every single visit.

Both of our dogs have received compassionate care and first rate veterinary services from PetCare…read more They always follow up after visits by phone to ask how our dogs are doing and if we have questions. I highly recommend them.

I'm extremely disappointed with my experience at this veterinary practice…read more My senior cat is currently receiving treatment for a gastrointestinal condition and needs ongoing B12 injections. When I brought her in for her continued B12 treatment, I was told the practice would not provide the injections unless I agreed to have her vaccinated for rabies. What was especially concerning was the conflicting information I received from the staff. Two different employees told me the rabies vaccine was required--one said it was mandated by Placer County, and another said it was mandated by the State of California. After researching the requirements myself, I could not find that cats are required to have a rabies vaccination under either of those jurisdictions in my situation. It appears this was a requirement of the veterinary practice, not a county or state mandate. I was not refusing veterinary care. I was trying to make an informed decision about vaccinating my cat while she was already undergoing treatment. I should have been given accurate information and allowed to discuss my concerns without feeling pressured. I was particularly upset that her ongoing B12 treatment was made conditional on accepting a vaccine I had concerns about. I expected compassion, transparency, and individualized care for my cat. Instead, I felt pressured and misled. This experience has seriously damaged my trust in the practice, and I will be looking elsewhere for my cat's care.

It is not advisable to use their services. They tend to deny responsibility when errors occur on…read moretheir part. Our dog Charlie has been a patient there since he was a puppy, as they are the only veterinarian he has seen. Unfortunately, Charlie exhibited excessive licking of his paw, prompting us to seek veterinary attention. The veterinarian noted in his records that his allergy was a pre-existing condition. Consequently, due to these notes, our pet insurance will not cover any expenses related to his allergy. Why would they note that it is a pre-existing condition when he has never been examined for his itching or allergy? I have contacted them four times via email and three times by phone. Finally, I received a response stating that they would not alter their documentation because I mentioned during the visit that his itching had persisted for six months. This, too, is false. While he has been itching, there has never been medical confirmation that he has allergies. This practice appears to unfairly jeopardize patients' insurance coverage.

I am so grateful this place was able to take my dog in for an appointment on the same day. She was…read moregoing through some stomach issues and an eye infection. Mandy was so kind to fit me in and work with my schedule. They close for lunch, but was accommodating to make sure someone will be at the front when I was picking up. Justin came out and explained all the medications. He's so sweet and my dog was happy in his arms. The doctor, front desk and techs went above and beyond to help me get my dog in and work with my schedule. Bunny says, "Thank you!"

Stevie Lynn was going to Willow rock for six years and Doctor Cabrera was the best doctor ever the…read morewhole staff was amazing, but then it was time to move on, and I found ARBOR Vet Doctor, Sharon Whitmire and her staff are amazing. I could've been more blessed to get blessed by an amazing doctor and staff my manager Lydia Torio told me about Arbor thank God cause I want the best care for Stevie Lynn and Doctor Cabrera is still gonna have Stevie over for visits but for right now we are blessed that Stevie Lynn gets another amazing doctor and I'm sorry I don't wanna say this on here but no one can take Doctor Cabrera's place but Dr. Whitmire is for right now. She's the best for Stevie Lynn. I want the best care for her and since Willow rock no longer care for her I am glad I found her Dr. Whitmire thank you, Dr. Whitmire and for Lydia Torio. She's the one that told me about ARBOR Doctor Windemere so if you wanna get another good vet then go to ARBOR, you'll love it there

We have been to MarQueen many times over the years with both our dogs and cats, and the veterinary…read morecare itself has consistently been excellent. The veterinarians and medical staff have provided our animals with compassionate, high-quality care during some incredibly stressful situations. I trust the medical team here, which is why we continue to come back. The reason I'm giving four stars instead of five is the billing experience. On more than one occasion, I have found the approach from the front/administrative staff regarding payment to be extremely aggressive and, at times, bordering on hostile. I completely understand that veterinary care costs money and that a business needs to be paid for the services it provides. My concern is with how those conversations are handled when someone is already frightened, grieving, or facing an emergency with a beloved animal. There has been very little compassion around the financial side of the experience and, in my experience, no meaningful discussion of payment-plan options. A little sensitivity and kindness during those conversations would make an enormous difference. People sitting in an emergency veterinary hospital may be experiencing one of the worst days of their lives. Also, be prepared to wait. We have experienced some very long wait times here, although I recognize that emergency hospitals have to prioritize patients based on medical urgency rather than arrival time. Despite those criticisms, I want to emphasize that the veterinary care is top quality. Roseville needs excellent emergency and specialty veterinary care, and I sincerely hope MarQueen remains focused on excellent medicine, compassionate care, and its local community rather than ever going down the private-equity path that has become so common in veterinary medicine. For us, the medical care is five stars. The administrative/billing experience is what costs them the fifth.

Reviewing an Emergency Vet isn't an easy task, as most of the staff there are dealing with people…read moreand their beloved pets on what might be the worst day of their lives. In April 2025, our baby Sunny started showing distress when breathing, and we rushed her to Marqueen. The staff immediately took her back, did a thorough examination and found she had heart failure. They were patient and understanding as they helped my partner and I put her on a medication plan to help her. Unfortunately, she was back in July of 2025, and we had to make the difficult decision to say goodbye to her. Dr Pacheco and every vet technician and staff member were very kind and empathetic during this process, and I know Sunny received the best care possible. Thank you again for the difficult work that you do.