JOHN A SAVED THE DAY!…read more Needed a light fixture for my bathroom. Stopped by to check out their selection. Upon entering the store I was greeted with a not so welcoming hello. The staff was not very friendly and made it seem as I was bothering them with my questions. I saw a fixture that I liked but wanted my hubby to see it before purchasing it. When the staff realized I wasn't going to buy immediately, their actions pretty much showed me the door. I took the hint and left. I made up my mind I was going to purchase the fixture elsewhere but went back to show it to my husband. I was immediately greeted by John A who made me feel welcome. He was personable, helpful and asked all the right questions. His guidance made me realize my choice wasn't a good one and he helped me find a light that was just right. My decision to purchase the light elsewhere was reversed because of my experience with John A. Nice job John A, your colleagues should take a page out of your book!

Millennials and Gen-Z, avoid this place at all costs…read more I waited until the last minute (electrician is coming tomorrow) to order a flush mount light for our new walk-in closet, so decided to find a brick and mortar store to select one in person, so I'd have it ready for him and be able to wrap up this project ASAP. There aren't many lighting stores left in Westchester, and Hi-Light had a few decent reviews, so I popped in quickly before the appointment with our electrician. After finding a few crystal flushount options at Hi-Light on Central Ave, I took a couple photos to send to my husband (who is also part of the buying process), and was immediately accosted by a salesperson who said I wasn't allowed to take photos of the products I was interested in buying, and asked me to stop. WTF? This is 2023. A great customer experience is your competitive advantage, and yet, the first thing a customer service person said to me was to stop taking photos of the items I was considering buying. Okaaaaaaaay. If you want to sell your products to people who use technology as part of the buying process, you need to make that easy AND pleasant for them to buy, and not harass them for promoting your products to their spouses (or interior designers etc.). I've been working on the renovation of our house for a year, and never once has a salesperson asked me to stop taking photos. In fact, they encourage it! This is why millennials do not want to come into stores now. Who has time for this B.S.? Never again. I'm ordering a flush mount online and will have my electrician come a second time to install a closet flush mount.

I had a small and beautiful ''pearl'' chandelier that I took with me into Continental Lighting,…read morebecause it was missing a few parts. I wanted this light hung in my bathroom, at (almost) any cost. Mr. Steve was my 'light-saver' He extended himself helping me out, and even partially put it together for me, just as a customer courtesy----since I had zero clue. He exemplified how a private neighborhood business should and would maintain customers, and the customers referrals. A definite keeper. But be forewarned: Lots of free candy and chocolate available.

We purchased 2 pendants from Continental our sales person Jessica was very helpful and…read moreprofessional. She took time to walk us through our options. She showed us several pendants and helped us narrow down our selection. Continental has a great selection of lighting options. We purchased several items from them in the past and are very satisfied with their products and staff.

Excellent shop with a lighting designer named Trevor. Worth stopping in and getting an estimate.read more

Horrible staff working here, specifically the guy to the right of the store facing entrance walking…read morein, behind the counter with a heavy NY accent. Was overall very rude and the laughable conversation went like this: Customer: "Do you have this light unit?" (Shows physical unit) Staff: "No we have something similar" (Shows me their light unit) Customer: "The connector is not the same though." Staff: "Do you want to buy it, that's the only one we have" Customer: *silence due to disbelief but slightly amused* Horrible experience, will never be back.

Loved our new chandelier & lights! Mel was wonderful, kind, patient & gave us excellent prices!! I…read morewould definitely return!

Had a terrible experience with Mel, they give you the used lights from the shop, and my light which…read moreI purchased had a problem, for which he had to order transformer and he took a month to order, I used to call him twice everyday , he would never call back. He also refused to take the light back, only when I threatened to go to police, he said he would take back. Do not waste your time here, this shop should close soon. There is build.com from where you can order same piece for less price.

I don't write reviews but felt obliged to after my interaction. I could not speak more highly about…read moreJohn. I've never been to the store nor have I dabbled in this field at all. I was struggling with a project and trying to figure out my wiring. I called the store and John literally spent 15-20 minutes listening and walking through in detail how to wire the switch. The fact he actually listened, worked it out in his head and gave me a genuine solution and feedback is unheard of these days. Usually you'd get the "I don't know you'll have to bring it in, we're busy". But John literally solved my problem over the phone with his knowledge of the situation and willingness to help. I will make sure to order from these guys moving forward since this level of attention and service is hard to beat and can't be found on Amazon..

Gotta give them 3 stars , Every time I go over there or even give them a call to see if I can…read morefind an electronic part they never have it or don't even Know what I'm talking about, We need to bring back house of a 1000 parts.

Alibaba lighting was an absolute win to get my new chandelier. Kevin was honest, professional and…read moregave an excellent price /value. The store has many different styles so that you can get a feel for the many hundreds of styles in person. Kevin was then able to show me the different options in his brochures that he can procure. Kevin was very realistic and upfront about delivery time as there are supply constraints everywhere and with everything. This let me plan accordingly and manage my wife's expectations. The light came out beautifully when installed.

Amazing place. We've been trying to find the perfect light…read morefor our newly renovated home and we are so happy that we found this place! They have a great variety of selection and the staffs Michael and Kevin are very friendly and welcoming. They provided great advices in choosing the perfect size and brightness. The prices are fair . Will come back again if we do need more lights! I would recommend this place to anyone who needs light fixtures or lamps. Awesome experience

My favorite! So glad I found Orleans Antique Lighting- I look forward to buying more lights and…read moreadding character to our home. The most beautiful lighting store and Lenny- is so knowledgeable and fair. So far, I have bought these chandeliers, but I will try to keep updating this post as I add more. The best lighting shop! Highly recommend visiting store as the lights are even more gorgeous in person. The toughest part is choosing a chandelier because there are so many pieces!

Very knowledgeable, professional and nice person. Did a great job of rewriting my antique lamps…read moreand has a fabulous selection of lamps and chandeliers for sale.

Totally positive experience. We brought in a lamp that had, we thought, died, but the technician…read morereplaced a simple fuse and charged us all of five dollars for his time. Small stores like this deserve your business. They certainly have ours.

I rarely write reviews but on the back of great service I felt compelled to share my experience…read more Small repair, fixed confidently, during my visit, with a smile. Well done.

It is not enough to say that this is the best place in Queens for restoration. This is just the…read moreBEST! Brought in a 100+ years old torch lamp and completed at once - amazing saving the external parts to keep the lamp looking as originally designed. The only place to go! The best!

Nice selection. I bought under cabinet and closet lighting. They also do repairs. .read more