I took a so-called family heirloom mantle clock to Eurich's. Mr. Roberts had me pay $300 up front…read more(he said because it was so rare. (Looking back, a BIG mistake) After a year, I had to sue him in small claims court to get my money back. He never did fix my clock. And it turns out there was nothing rare about it.

The Eurich's were delightful to work with. Honest good work! They promptly repaired a 1930's clock…read morefor me. I highly recommend them.

I had given up hope to find someone to repair my music box until I found Bob who was more than…read morewilling to look at it. The music box held great sentimental value to me. With his expertise he was able to find the problem AND the parts to fix it. One of the most knowledgeable guys around for a dying art and welling to go the extra step. Always kept me apprised of what was going on. After talking to him I found he also repaired a clock for my brother a while back. Definitely would recommend Central Clock Repair to anyone . He is a gem!

To their credit, the business was friendly, upfront and honest throughout the entire encounter…read more I'm writing this more as a heads up to people who, similar to me, are not at all experienced in selling gold or silver. I was able to watch the gentleman who helped me weigh what I brought in, he showed me the entire calculation of what they were offering, including the rates. This was refreshing as some other store hid their scales and were shady about the numbers they relayed to me. My one recommendation coming out of this is to get multiple offers for what you are selling. I'm not naming names of any competitors or anything like that in this review, you have to do your own due dillegence and drive around a bit when you sell. I'm sure there are many other factors including recent purchases, refiner's cuts, etc. for each store to consider when they make an offer. I will say that for silver, at the time of my visit, this store was not offering a competitive rate compared to every other store that I visited. This may change from time to time due to the factors I listed above (and others), but at the time of my visit, it simply was not close to market rate. I will still give the store a 5 star rating, particularly for their honesty. I'm putting it out there yet again for inexperienced sellers who are going through an estate similar to myself, take the time to GET MULTIPLE OFFERS from different stores. The final price I sold my items for was significantly higher than what I was offered here. Having said all of that, I would not hesitate to return to this store in the future. The most professional and nicest people I met on my journey to sell.

I needed a couple of watch batteries. Stopped in before happy hour and lo and behold who was there…read morebut my dentist Dr. Arthur G. Bowles, Jr., the man, the myth, the legend! Wendy was super nice too and I was in and out of there in no time with two watches working wonderfully!

Went to this place to resize a watch!! Because my husband…read morewasn't available to come in I estimated how many links to be removed and was wrong, twice. Finally, he ended up going in so that they could size the watch properly. The watch looks great and we are so grateful for this shop. They are such nice people and I highly recommend anyone stop by for their jewelry needs.

I have visited a lot of jewelry shops, but after visiting Precision, I don't think I'll ever go…read moreanywhere else. Between René, Rema and Justin. They make a qualified crew that nobody else could beat. Their Precision.(not a joke.) with all of their repairs are exquisite. I've even purchased a large ring from there which they made exactly for me. If you missed this one, I don't think you'll find another better.

Needed a few links taken out of a watch band, work was quick and cheap…read more I've been walking past the kiosk for years and finally have them a shot.

Another watch another battery. Woman was pleasant. It is located in Westland Mall in one of the…read morekiosk stations by Verizon. A little surprised it cost a few dollars more than my last service in Ann Arbor, but she said it comes with a year warranty.

Absolutely Terrible Experience and Unacceptable Business Practices at Benson Jewelers…read more I am writing this review to express my extreme disappointment and frustration with my recent experience at Benson Diamond Jewelers located at 35000 Warren Rd, Westland MI .In side Westland Mall. I attempted to redeem a gift card that was purchased on December 31st 2024 at their store, and I was met with nothing but incompetence and a complete refusal to honor it. Despite having the original receipt as proof of purchase, the staff claimed they could not accept the gift card because they had inexplicably failed to load any value onto it. This is utterly ridiculous and a clear indication of their negligence. I presented undeniable proof that the gift card was indeed purchased, yet they offered no reasonable solution or apology for their mistake. To simply refuse to accept their own gift card due to their error is beyond unacceptable and demonstrates a complete lack of customer service. To add insult to injury, while browsing their Pandora selection, I noticed a significant markup on their prices compared to what I've seen at official Pandora stores. Items were being sold for $15 to $25 more than their standard retail price. This blatant price gouging is unethical and makes it clear that this store is taking advantage of its customers. My experience at Benson Diamond Jewelers was nothing short of a nightmare. They not only failed to honor their own gift card due to their own mistake but also appear to be significantly overcharging for popular brands. I would strongly advise anyone considering shopping here to take their business elsewhere. This store lacks integrity, provides terrible customer service, and engages in questionable pricing practices. I will certainly never be returning and will be sharing my negative experience with everyone I know. The Owner Asked me why I waited 4 months to use the gift card. I didn't know I had to use it within a certain amount of time. The Gift card does not have an expiration date on it, nor does the original recipe. I would rate this store a 1 out of 5 stars (and that's being generous). WARNING - Do Not Shop at Benson Diamond Jewelers

Walked-in today look for Ken, but he is not in. So there are two guys working one is kinda older…read moreguy and he said he is there more than 30 years and the guy in the front I am bot familiar with Him. The service is awful not helpul at all, very dissappointed! What kind of service is that! Maybe you need to get a new person who works for you. I will not comeback and I will make sure I will tell all my friends and Family not to go there! They are scammer for real!

By far the best jewelry store in the state. The owners are the most professional and experienced…read morejewelers I've ever dealt with, they have decades worth of knowledge in the industry and it definitely shows in the quality of their work. My sales lady, Jaclyn, went above and beyond to make certain I had the most pleasant purchase experience of my life, and I certainly did. I've since gone to Motif exclusively for all of my family's jewelry needs and have referred everyone I know to do the same. Every experience with them has been nothing less than perfect.

Went into their Taylor location for a Xmas gift for my wife. Kayleigh helped me find a beautiful…read morering I told her this was the first place I had looked and would like to check out some other places she was very kind and understanding. I shouldn't have wasted my time and just bought then but l came back and she help me purchase the ring. My wife loves the ring.

Epitome of husband & wife jewelry store. Professional,…read morecourteous & extremely thoughtful not just with the vast knowledge they have of the business, but with the customers who they connect with on a personal level. Can not recommend them enough, Paul & Helen are truly a gem and a staple to the community which they have been serving for 37 years.

Amazing craftsmanship on my custom piece made from family jewelry. This husband and wife team are…read morecreative, fair and pleasant. I loved my experience with them.