Needed a few links taken out of a watch band, work was quick and cheap…read more I've been walking past the kiosk for years and finally have them a shot.

Another watch another battery. Woman was pleasant. It is located in Westland Mall in one of the…read morekiosk stations by Verizon. A little surprised it cost a few dollars more than my last service in Ann Arbor, but she said it comes with a year warranty.

They are first class jewelers! I highly recommend them. They are attentive and very knowledgeable!!read more

My visit to Jacob Matthew Jewelers was nothing short of extraordinary. I brought in my moms wedding…read morering that had not been worn in years. Her ring was dirty, missing diamonds on the band, and missing gold that holds the diamonds on the band in place. It also needed to be resized. After they finished working their magic, it looks like a BRAND NEW ring. The band looks good as new and it has not shined like this in years. I wholeheartedly recommend Jacob Matthew Jewelers to anyone seeking a remarkable and memorable jewelry shopping experience!

There comes a time when you need to replace the battery in your everyday watch. Over the past…read moreseveral years, many of the local jewelry stores went out of business as a result of the pandemic, or the owners decided to retire. Likewise, there are a few businesses that sell jewelry, but refuse to replace batteries. Thankfully, in nearby Belleville, Kayrouze Jewelry specializes in replacing watch batteries, and provides complete jewelry cleaning and restoration. Moreover, if you're looking for customized engagement or wedding rings they do an excellent job in this area as well.

I came here to get a couple of watch battery changed and checked out a possibility of getting a…read morering resized that has deep personal meaning to me and he did such a wonderful wonderful job. I'd highly recommend them!

Excellent business! Answered all my questions over the phone, I was in and out in under 10 minutes…read more They got straight to business, made the process quick and easy, and treated me fairly. I'll definitely be coming back soon. Highly recommend! Thanks again!

Great people, unbelievably helpful. They have some very nice jewelry and were so helpful with my…read morewatch battery. I will definitely be going back.

Epitome of husband & wife jewelry store. Professional,…read morecourteous & extremely thoughtful not just with the vast knowledge they have of the business, but with the customers who they connect with on a personal level. Can not recommend them enough, Paul & Helen are truly a gem and a staple to the community which they have been serving for 37 years.

Amazing craftsmanship on my custom piece made from family jewelry. This husband and wife team are…read morecreative, fair and pleasant. I loved my experience with them.

On Tuesday 29 April 2025, I brought my Mom to La Jolla Fine Jewelry to see what could be done…read moreabout her stunning wedding rings that were now too large for her finger. We were greeted by Sherry who introduced us to one of the artists that make the magic happen. He explained exactly what needed to be done. I was thinking it would take a few days. We were told it could be done in an hour! We took a nice scenic drive and when we returned the job was done AND the rings were sparkling clean, beautifully repaired prongs and the resizing was perfect. I can say we were very impressed with the knowledge, competence, and instant service from La Jolla Jewelers. There is a reason they have been in business here in Chelsea for over 30 years! I highly recommend this company. The show room is delightful to stroll through as well. The pieces they produce are lovely works of art. The service is beyond stellar. Thankyou for such a job well done and fast!

I love that Curtis still works on our jewelry "in house". I don't want my ring sent out to…read morestrangers. You can never be certain your pieces will come back with the original stone. I won't use a jeweler that doesn't do their own work. Had my ring re-sized, for the 2nd time by Curtis. Love how it comes back all sparkly and new looking. The service there is exceptional. The price for the excellent workmanship and gold was fair & reasonable. I'll be going back the next time it needs to be re-sized and have the prongs checked....maybe in another 20 years. Thank you, Curtis.

Absolutely Terrible Experience and Unacceptable Business Practices at Benson Jewelers…read more I am writing this review to express my extreme disappointment and frustration with my recent experience at Benson Diamond Jewelers located at 35000 Warren Rd, Westland MI .In side Westland Mall. I attempted to redeem a gift card that was purchased on December 31st 2024 at their store, and I was met with nothing but incompetence and a complete refusal to honor it. Despite having the original receipt as proof of purchase, the staff claimed they could not accept the gift card because they had inexplicably failed to load any value onto it. This is utterly ridiculous and a clear indication of their negligence. I presented undeniable proof that the gift card was indeed purchased, yet they offered no reasonable solution or apology for their mistake. To simply refuse to accept their own gift card due to their error is beyond unacceptable and demonstrates a complete lack of customer service. To add insult to injury, while browsing their Pandora selection, I noticed a significant markup on their prices compared to what I've seen at official Pandora stores. Items were being sold for $15 to $25 more than their standard retail price. This blatant price gouging is unethical and makes it clear that this store is taking advantage of its customers. My experience at Benson Diamond Jewelers was nothing short of a nightmare. They not only failed to honor their own gift card due to their own mistake but also appear to be significantly overcharging for popular brands. I would strongly advise anyone considering shopping here to take their business elsewhere. This store lacks integrity, provides terrible customer service, and engages in questionable pricing practices. I will certainly never be returning and will be sharing my negative experience with everyone I know. The Owner Asked me why I waited 4 months to use the gift card. I didn't know I had to use it within a certain amount of time. The Gift card does not have an expiration date on it, nor does the original recipe. I would rate this store a 1 out of 5 stars (and that's being generous). WARNING - Do Not Shop at Benson Diamond Jewelers

Walked-in today look for Ken, but he is not in. So there are two guys working one is kinda older…read moreguy and he said he is there more than 30 years and the guy in the front I am bot familiar with Him. The service is awful not helpul at all, very dissappointed! What kind of service is that! Maybe you need to get a new person who works for you. I will not comeback and I will make sure I will tell all my friends and Family not to go there! They are scammer for real!

Great place to buy and sell 22k jewelry. They negotiate fairly and give even better prices if you…read morebuy with cash. I always get my gold from here. Highly recommend.

This place is terrible. I need a watch re-sized. Upon walking up to the front door, I there was a…read moresign saying,"Call for appointment only." I went back to my car and called for their stupid appointment. I scheduled it for 10 seconds, then walked up to the door and rang the bell. Their Jewelry was hideous and tainted. These people were not even Asian. They were Arabic, so I failed to understand the name....LOL. I paid the 5 bucks and got the hell outta there.