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    WatchMann

    5.0 (8 reviews)
    Closed • 10:00 am - 6:00 pm

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    40 minutes

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    100%

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    9 months ago

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    2 years ago

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    Greg S.

    Thank you for your nice feedback Derek, enjoy your new watch!

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    5 years ago

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    Diamond Factory of Ann Arbor

    Diamond Factory of Ann Arbor

    (70 reviews)

    $$

    Briarwood

    Today I visited The Diamond Factory of Ann Arbor inside of Briarwood Mall. The store had a sign…read moreoutside claiming "WE BUY GOLD & Diamonds Highest Price Paid Guaranteed" which led me to believe that I would be presented with a fair and reasonable offer for my 2+ gram, 14K white gold engagement ring with two small side diamonds. A 2 gram 14K white gold melt value is $99. The spot price of gold is currently $2,633.53/ounce as of 12/7/24. The manager (supposedly named Victor) and his sales associate (Rafi) offered me only $56 for the ring, despite me already having a prior offer for $250. Victor (real name apparently Vicken Tufenkjian according to public state filings) even claimed that the store didn't have an owner when confronted about his false and misleading sign. Victor also refused to tell me his full name when I told him that I was going to file a complaint. At one point he even tried to falsely claim that my ring wasn't actually gold. To make matters worse, when I returned to the store and explained to Victor that other jewelers inside of Briarwood quoted my ring at around $400, he called the mall police to try to intimidate me instead of addressing my concerns professionally. Five allied security guards along with an Ann Arbor police officer were unnecessarily called on me. I left the store and immediately filed a complaint with the FTC. This experience was extremely frustrating, inconvenient, and disturbing. Please steer clear of this store and go somewhere where you will be treated fairly. PS: if you have bought any jewelry at this store in the past I would strongly suggest that you have it checked for authenticity by another jeweler.

    Got my wife her dream ring thanks to Azia at the Diamond Factory. I contacted them requesting a…read morespecific shape and size and they were able to work with my budget, as well as making the shipping process easy for me. Everything went smoothly and all of my questions were answered. I will go to Azia and the Diamond Factory for all future diamond/jewelry purchases.

    Olde Towne Coin & Gold

    Olde Towne Coin & Gold

    (40 reviews)

    $$$$

    Depot Town Ypsilanti

    To their credit, the business was friendly, upfront and honest throughout the entire encounter…read more I'm writing this more as a heads up to people who, similar to me, are not at all experienced in selling gold or silver. I was able to watch the gentleman who helped me weigh what I brought in, he showed me the entire calculation of what they were offering, including the rates. This was refreshing as some other store hid their scales and were shady about the numbers they relayed to me. My one recommendation coming out of this is to get multiple offers for what you are selling. I'm not naming names of any competitors or anything like that in this review, you have to do your own due dillegence and drive around a bit when you sell. I'm sure there are many other factors including recent purchases, refiner's cuts, etc. for each store to consider when they make an offer. I will say that for silver, at the time of my visit, this store was not offering a competitive rate compared to every other store that I visited. This may change from time to time due to the factors I listed above (and others), but at the time of my visit, it simply was not close to market rate. I will still give the store a 5 star rating, particularly for their honesty. I'm putting it out there yet again for inexperienced sellers who are going through an estate similar to myself, take the time to GET MULTIPLE OFFERS from different stores. The final price I sold my items for was significantly higher than what I was offered here. Having said all of that, I would not hesitate to return to this store in the future. The most professional and nicest people I met on my journey to sell.

    Excellent business! Answered all my questions over the phone, I was in and out in under 10 minutes…read more They got straight to business, made the process quick and easy, and treated me fairly. I'll definitely be coming back soon. Highly recommend! Thanks again!

    WatchMann - watches - Updated October 2026

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