Amazing experience.ty ladies u r the best . I walkways leave with an amazing piece of.read more

I have always received excellent customer service from Lewis jewelers. polite , informativeread more

Hard to see how this place got a good review. Rude and overpriced…read more There are a TON of great jewelers and jewelry stores out there. Don't waste your time w people like this.

Made some beautiful rings from scratch, I was able to help design them. They helped design my…read morewedding ring, and I wear it every day

Was very information kind and friendly would recommend Jake's service to anyone who needs jewelery…read morerepair or just a simple cleaning my guy get it done with awesomeness and style thabsk schlander and sons

Love this place! It seemingly has most everything and the volunteers are dedicated and lovely. They…read moredonate a major amount to education and other great causes. You have good feelings about where the money is actually going.

Great people, unbelievably helpful. They have some very nice jewelry and were so helpful with my…read morewatch battery. I will definitely be going back.

Terrilble to do business with. They ripped me off for hundreds. I would highly recommend not doing…read morebusiness with this scam store. I ordered a gold coin and never received it. The owners couldn't care less. Very unprofessional. They are not members of the ANA and MSNS for a reason. These institutions both have strict code of ethecs that dealers must follow. Liers and thiefs.

My 12 year old son and I had such a nice experience with Sergio last evening that I wanted to write…read moresomething, as much to thank him as to write a review. For starters, Sergio is quick, fairly priced, knowledgeable and incredibly polite. But he is also a throwback to the days of craftsmen/craftspersons who take their work seriously and also take great pride in their workmanship. My son inherited a watch from my recently deceased father. After carefully sizing it for my son's smaller wrist and removing a few metal watchband links, Sergio looked my son in the eye, shook his hand, and told him to treasure the watch because he knew the significance of the timepiece to us. It isn't the monetary value, but Sergio and his wife understood instinctively the real value of the watch to us, and the ritual of handing down a family keepsake. It helped my son learn a lesson and I know he will value the watch more because of the way Sergio treated it. I just love this guy. He will have my jewelry repair business for as long as he is in the community.

Outstanding experience in every way. Another jeweler had told my wife that fixing her watch would…read morecost hundreds of dollars and require shipping it to Germany. Sergio fixed it for much less while we were shopping for groceries! He clearly takes pride in his work and provides wonderful customer service that's becoming rare in this online shopping world, spending an extra 10 minutes showing me how to keep the watch clean and in good working order. Note: Located inside the Meijer store off of Carpenter if you're having trouble finding it

Worst customer service ever. The items are overpriced and there is not a big selection. The sales…read morelady was very impatient and rude. There is room for improvement in how she talks to people. I was planing to buy an item but I got cold feet with her attude.

The expeience with Arcadian Antiques has been incredible. We have been treated with such kindness,…read moregenerosity, and genuine enthusiasm when it came to helping us find our engagement rings. Not only were we delighted with the service and just the caliber of humanity we encountered in the store, but Rhonda herself hand delivered our re-sized rings to us in NYC when they were ready a couple months later. She surprised us with champagne and appetizers, took pictures of us as we opened them, and even gave us cupcakces for dessert AND bought us a bouquet of flowers. After that, she took pictures of us by Rockefeller Center. This woman just goes above and beyond and may be the first person we've encountered to truly have a heart of gold. The quality of the rings is exquisite, the re-sizing perfect, the attention to detail, the personal attention....we will remember this for the rest of our lives. It's rare to encounter not only incredible service, wonderful products in terms of both selection and value, but also each and every person we interacted with in the store to be so genuinely kind and curious about our love story, and eager to support us and help us find something that expresses our individual personailities. We were just gobsmacked and deeply moved by the entire experience. We'll be back soon for our custom made wedding bands! Cannot recommend enough 10/10, 150%. Eternsally grateful.

Today I visited The Diamond Factory of Ann Arbor inside of Briarwood Mall. The store had a sign…read moreoutside claiming "WE BUY GOLD & Diamonds Highest Price Paid Guaranteed" which led me to believe that I would be presented with a fair and reasonable offer for my 2+ gram, 14K white gold engagement ring with two small side diamonds. A 2 gram 14K white gold melt value is $99. The spot price of gold is currently $2,633.53/ounce as of 12/7/24. The manager (supposedly named Victor) and his sales associate (Rafi) offered me only $56 for the ring, despite me already having a prior offer for $250. Victor (real name apparently Vicken Tufenkjian according to public state filings) even claimed that the store didn't have an owner when confronted about his false and misleading sign. Victor also refused to tell me his full name when I told him that I was going to file a complaint. At one point he even tried to falsely claim that my ring wasn't actually gold. To make matters worse, when I returned to the store and explained to Victor that other jewelers inside of Briarwood quoted my ring at around $400, he called the mall police to try to intimidate me instead of addressing my concerns professionally. Five allied security guards along with an Ann Arbor police officer were unnecessarily called on me. I left the store and immediately filed a complaint with the FTC. This experience was extremely frustrating, inconvenient, and disturbing. Please steer clear of this store and go somewhere where you will be treated fairly. PS: if you have bought any jewelry at this store in the past I would strongly suggest that you have it checked for authenticity by another jeweler.

Got my wife her dream ring thanks to Azia at the Diamond Factory. I contacted them requesting a…read morespecific shape and size and they were able to work with my budget, as well as making the shipping process easy for me. Everything went smoothly and all of my questions were answered. I will go to Azia and the Diamond Factory for all future diamond/jewelry purchases.

I recently purchased a timepiece from Tapper's, and I highly recommend them. Ms. Marita Bower…read moregreeted me and showcased her extensive knowledge and passion for watches, making my experience memorable. She listened to my preferences, offered various options, and answered all my questions, helping me feel confident in my choice. I appreciated her commitment to customer satisfaction--there was no pressure to buy, just a genuine desire to find the right watch for me. I ultimately chose a stunning timepiece and couldn't be happier! If you're looking for a watch, ask for Marita. Her professionalism and warmth truly set her apart. Thank you, Ms. Marita! Five stars!

I want to say thank you to Jamie and Chacara. I felt as like I was working with family. They made…read moreme feel so comfortable and relaxed especially in trying to find the perfect piece of jewelry for me. They were knowledgeable and guided me. I will definitely be back and will be looking for them. LOVE YOU TWO:)

This is THE place for eyeglasses repair in Ann Arbor. If the glasses can be fixed, Diane can do…read moreit. If not, she'll give you other ideas to get your glasses working again. Can be a bit pricey depending on how they are fixed, but it's worth it in a lot of cases.

A terrible person. She stole my money. She said that she could repair my ring. She did…read moreunbelievably inferior work. I had to have someone else repair the bad work she did! She ripped me off bigtime. She deliberately charged me hundreds of dollars and did not do the work. She is not a jewelry designer. She is a hack.